The contact owns a 2014 Jeep Patriot. The contact stated that while operating the vehicle, the driver’s side air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the driver’s side air bag was faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 108,000.
2014 Jeep Patriot airbags complaints
Page 2 of 6: complaints 11 to 40 of 149, newest first, as owners wrote them.
The active head restraint on the passenger side spontaneously deployed while parked. There was no impact leading up to this event. The head restraint appears to have failed due to a faulty plastic clip that split in half. The head restraint is at the height of my passenger's head and, if they had been seated in the chair, the deployed headrest would have hit them at the base of the skull or delivered a blow to the left or right cheekbone and eye. I took the vehicle to my nearest Jeep dealership (Rhythm Jeep in Madison, TN) and they confirmed that the clip holding the release pin in place spontaneously failed. They documented the damage and ordered a new headrest which has not yet been fulfilled (a 9-month wait so far). There were no warning signals or any other indication that the head restraint would fail. Our concern is that the driver's side head restraint will also fail and cause the driver to crash the vehicle or suffer head and neck injury.
The contact owns a 2014 Jeep Patriot. The contact stated while driving approximately 70 MPH, the passenger’s side headrest air bag exploded without warning striking the contact’s son on the back of the head. There was no injury sustained. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer. The manufacturer was not informed of the failure. The failure mileage was unavailable.
I pulled up in front of a store to load some things into my car. The car was in park and left running. It only took a few minutes to load the car. When I returned to the driver's seat, I noticed my headrest had popped open. I looked it up on my phone and discovered that the active head restraint (ahr) had been activated. Due to safety concerns, I drove straight home and didn't drive the vehicle again until I took it to the dealership on monday night. The incident happened on saturday. I am thankful this didn't happen while I was driving - it could have been a very dangerous situation.
Passenger front active restraint headrest deployed unexpectedly when parked in driveway. This was due to a broken plastic pin retaining piece in headrest. Defective headrest deployed causing passenger to be struck in back of head while parked, no accident occured.
I left car in garage- fine. I go back later to get in patriot, I find the passenger side headrest deployed/popped open. The vehicle was sitting there. I hadn't even turned it on when I noticed it. I have been in no accident (at least within the last year). It now decides to deploy on its own.
Air bag light- always on cold or hot weather driving uphill downhill flat street bumpy street any speed backing out of garage sitting at a stop light highway or city driving turning stopping I have nothing in the passenger seat all the time I have taken the jeep back to the service center 3-4 times for this problem. They run a diagnostic it could be this or this then they tell me it's fixed then it comes on again.
Tl* the contact owns a 2014 jeep patriot. The contact stated that while driving through a stop light, another vehicle run the red light and crashed into the front right side of the vehicle. The air bags failed to deploy. The contact stated medical attention was required as she sustained back, arm and neck injuries as well as the front seat passenger sustained back, neck and shoulder injuries. The contact mention that due to the impact the front passenger seat belt buckle fractured. The other driver did not sustain injuries. A police report was filed. The vehicle was drivable. The vehicle was taken to the insurance mechanic but was not diagnosed or repaired but was informed about the accident damage. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Having issues with jeep stalls when driving. Has couple recalls took it in for repairs. Dealer said it was fixed and still have same issue.
My daughter was going 30 MPH in her jeep over a bridge. The car infront of her stopped suddenly to avoid an accident. She was unable to stop due to ice and hit the car infront of her. Airbags did not deploy. Then they were hit from behind by a truck going 40 MPH. Airbags did not deploy. Route 72 in genoa il, going straight. Not uploading picture due to license plates seen.
Airbag light on and off. Limp mode turning on. Car going from 45 MPH to 15 MPH
I have been contacting my dealership since the recall was issued on my vehicle since 2017. Every time I call I am advised that they do not have the parts to fix my vehicle, to call back. Well it has been almost two years and I am still trying to have this recalled issue fixed. I was involved in an accident december of 2017 where my airbags did not deploy. * (recall related incident) ts
Tl* the contact owns a 2014 jeep patriot. While driving at an unknown speed in heavy traffic, the vehicle lost power. The electronic throttle control and electronic stability control indicators illuminated. The vehicle was pulled over to the side of the road, turned off, and restarted. The vehicle was taken to leith chrysler dodge jeep ram aberdeen (910‑944‑7115, located at 11049 us-15, aberdeen, nc 28315) where the contact was informed that there was no recall for the failure. The manufacturer was not made aware of the failure. The contact received notification of the federal safety agency campaign number: 16v668000 (seat belts, air bags). The vehicle was not repaired. The failure mileage was approximately 60,000.
Both the driver and passenger side active head restraints (ahr) were triggered in july 2018 without my car suffering an impact. In both cases, the car was parked like usual at my house overnight and I found the headrests triggered in the morning. I have not been involved in any accidents, there is no impact damage, and the car was not in motion when they triggered. I was unable to reset them per the manual, so I brought it to my jeep dealership on august 8th and my service rep said he had absolutely no idea what was wrong. He later called to quote me about $1,400 to replace both headrests and he told me I would probably want to skip replacing them; to keep them as-is to avoid the costs. At no time was it explained to me that this was a safety feature with a broken piece. When I searched online for replacement headrests, I was able to learn that this is a safety feature that malfunctioned and has affected other drivers. This malfunction poses a risk to drivers if it happens while the car is in motion (I was lucky). A small piece in the headrest is also breaking, preventing the restraints from being reset and costing owners the high price of replacing the headrests. I, like many, am no longer covered under warranty for this large cost, which should be covered by jeep given its seriousness and frequency. This is a safety concern that needs to be addressed. My biggest concern is that my jeep dealership actually suggested that I keep my headrests as they are, allowing me to continue driving with this safety restraint activated, which can do more harm should I be in an accident. They also failed to explain or properly educate me about the ahr's and the reason they could not be reset. Their omission of these facts coupled with the safety concerns regarding this safety feature malfunction can put other drivers at risk.
Was never properly notified about the recall. It was posted sept. 13, 2016. It is now sept. 16, 2018
My headrest deployed without experiencing collision. The headrest is to deploy in a front or rear collision. My headrest deployed as I was driving. The pieces inside the headrest are broken and have been deemed a defective piece by my local dealer.
Safety headrest failure. Ahr (active headrest restraint) failure. Was driving at 25mph, passenger headrest exploded causing loud noise and distracted my driving. Pulled over to inspect my vehicle and found the passenger headrest was deployed. This is a safety feature that is intended to engage during a collision. I was never involved in a collision in this vehicle. Jeep has been contacted regarding this issue with little resolution. Vehicle has less than 40,000 miles, basic safety equipment should not be failing at this point.
2014 jeep patriot. Consumer writes in regards to occupant restraint controller safety recall. *ld the consumer stated the vehicle was taken to one dealer that claimed the recall was already performed on the vehicle. The consumer stated that it had not actually been completed the consumer to the vehicle to another dealer where they completed the recall repair.
Takata recall I took my 2014 jeep patriot into my local jeep dealer for repair of the s61 takata airbag recall. While the vehicle was in the shop being repaired, the service manager informed me the newly installed part malfunctioned and thought the car had rolled over, and deployed all airbags in the car. This destroyed the interior of the car, including the roof, seats, front console, steering wheel, and seat belts. The manager mentioned they would fix the damage. However, the car was submitted for the repair on april 12, 2018, and as of may 14, 2018 they have not removed the old airbags, or installed any new airbags. This is a serious safety concern. If the newly installed part used to fix the recall had malfunctioned while the vehicle was in use, it could have been a fatal accident. There is no way to tell if and when the part was going to malfunction. I now have my concerns regarding the safety of this vehicle, the reliability of the recalled part, and the safety of any newly installed takata airbags. There is professional negligence on the part of the jeep service center for not repairing their error for greater than 5 weeks after the damaged occurred, for reducing the value of my car, and for using faulty equipment in their repair. There is also professional negligence on the part of the takata airbag company for providing a faulty airbag and faulty repair part for the s61 recall. This negligence could have been fatal.
On the morning of 4/1/18 I was involved in a car accident when my car lost control and hit a tree going between 20-30mph. It was a head on collision where my air bags did not deploy and my seat belt did not tense during or after the collision. As such, I received a large laceration to my forehead when it hit the steering wheel. The accident occurred when I was making a slight left through an intersection near a residential area and the road was slick from a slight rain that was happening. I had skidded out through the intersection and before I knew what was happening I was colliding with the tree in front of me. There were no other parties involved.
The occupant restraint controller must be replaced.-I have not been notified to have this replaced on my vehicle yet!! I call jeep and apparently the recall is incomplete?! How come jeep is not taking care of this. I am concerned for those who ride in this car. What do I do? I was assured when I bought the jeep ~1yr ago from the dealer that the recall would be handled within a few months.
Recall incomplete for more than 1 year. The federal safety agency recall number: 16v‑668 recall date: september 13, 2016 manufacturer recall number: s61 summary: the vehicles may experience loss of air bag and seat belt pretensioner deployment capability in certain crash events due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via the front impact sensor wires. Safety risk: the potential loss of air bag and seat belt pretensioner deployment
Recall incomplete for more than 1 year. The federal safety agency recall number: 16v‑668 recall date: september 13, 2016 manufacturer recall number: s61 summary: the vehicles may experience loss of air bag and seat belt pretensioner deployment capability in certain crash events due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via the front impact sensor wires. Safety risk: the potential loss of air bag and seat belt pretensioner deployment
Tl* the contact owns a 2014 jeep patriot. While driving approximately 55 MPH, both side curtain air bags deployed without warning or impact. The contact was able to maintain control of the vehicle. There were no injuries. Parker mcgill chrysler dodge jeep ram of starkville, mississippi (105 park mcgill drive, 39759) was made aware of the failure, but the source of the failure was not determined. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000.
Received notice that my 2014 jeep patriot has takata airbags and was recalled. I took the car into mcinrneys chrysler jeep and they told me chrysler would contact me. It has been one year and no communication, no letters, no calls
Takata recall I bought the jeep patriot 2014 from a dealer on 7/17/2017. I was never told that there was a recall on the vehicle for a potentially fatal flaw in the airbags. I had no idea this vehicle had a recall until I received a notice in the mail last week. I have contacted my mechanic for repairs and they have ordered the parts. My concern is that they knowingly sold me a defective vehicle. This should be a criminal act and it would be if I am injured or killed driving it until repairs can be made.
2014 jeep patriot. Consumer writes in regards to occupant restraint controller safety recall. *ld the consumer stated the dealer did not have the parts available to repair the vehicle. Updated 11/07/2017
Tl* the contact owns a 2014 jeep patriot. The contact received notification of the federal safety agency campaign number: 16v668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact took the vehicle to the river oaks chrysler plymouth jeep dodge ram dealer (4807 kirby drive, houston, tx 77098; 713‑831‑2802) who informed the contact that the remedy for the recall needed to be tested to confirm that it would repair the vehicle. The dealer performed the remedy, but it was unsuccessful. The recall repair was still deemed incomplete. The manufacturer was made aware of the failure and opened case numbers: 32742207 and 32767855. The matter had not been resolved. The contact had not experienced a failure. Parts distribution disconnect. *bf consumer stated took to the dealership and they said the corrective part does not work. Updated 8/6/18
Tl* takata recall. The contact owns a 2014 jeep patriot. The contact received notification of the federal safety agency campaign number: 16v668000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called stephen wade chrysler jeep dodge ram fiat (1724 s. Hilton dr., st georges, ut 84770) and cedar city motor company at (435) 586-9435 (1010 n main st, cedar city, ut 84721) and was informed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Leslie, a service advisor at absher arnold motors located in marion, illinois refused to perform a safety recall repair on my 2014 jeep patriot. She stated they could not get the part and that the part was being 'rationed out.' this went on over a period of about three weeks. Upon contacting another area dealership (weeks in west frankfort) they had the part in two days and performed the recall repair the next day. I feel this matter should be looked into so that others aren't provided with this type of service and false information. Thank you.
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