2024 Jeep Wagoneer S: stuck in gear or won't shift

Filed Aug 11, 2026 · Electrical, Fuel system · NH

My 2024 Jeep Wagoneer S has experienced repeated electrical and drivability failures. Most recently, while driving at approximately 16,500 miles, the vehicle displayed “Service Electric Vehicle System” followed by “Stop Safely – Vehicle Will Shut Off Soon.” The warning appeared while the vehicle was in motion, creating concern that the vehicle could lose propulsion or shut down unexpectedly in traffic. This was not the first serious incident. On a prior occasion, the vehicle made loud clicking and clacking noises and later became disabled in downtown Berwick, Maine. During that incident, the vehicle would not shut off and would not shift into Park, leaving me stranded and unable to secure or operate the vehicle normally. These repeated failures involve the vehicle’s electric drive/electrical system, ability to remain operational, ability to shut down, and ability to engage Park. I am concerned that these conditions could create a crash, rollaway, or roadside-stranding risk depending on when and where the failure occurs. Warning messages have included “Service Electric Vehicle System” and “Stop Safely – Vehicle Will Shut Off Soon.” I have photographs documenting the warnings. The vehicle and its systems are available for inspection upon request. The vehicle has previously been presented for service related to ongoing problems. The exact underlying cause of these repeated failures is currently UNKNOWN. I am reporting the issue because the problems have occurred more than once and appear to represent an unresolved electrical or propulsion-system defect.

Filed May 18, 2026 · Electrical · NY

I am reaching out regarding ongoing safety and reliability concerns involving my 2024 Jeep Wagoneer S Launch Edition, leased in March 2025 from SMG Automotive Holdings, LLC in Brooklyn, New York. I previously pursued arbitration through NCDS; however, the case was dismissed after I accepted a settlement related to issues occurring before March 31, 2026. Unfortunately, the vehicle’s problems have continued beyond that date. Within months of leasing the vehicle, it became completely inoperable late at night and would not start, leaving me stranded. The first tow truck was unable to move the vehicle because it could not be shifted into neutral, requiring a second specialized EV tow truck and causing several hours of delay and missed work. After the vehicle was returned, I began experiencing severe battery-drain concerns. Despite multiple service visits and repair attempts, the issues persisted. I was later informed the vehicle required software updates related to the electric system. Most recently, after charging the vehicle to approximately 85%, warning lights appeared with the message: “STOP SAFELY — VEHICLE WILL SHUT OFF SOON.” The vehicle would not shift into drive, the interior lights began flickering, and the vehicle completely shut down again, leaving me stranded overnight until it could be towed to the dealership the following morning. As an educator and assistant principal, reliable transportation is critical to my responsibilities. These repeated failures have caused missed work, financial hardship, ongoing lease and insurance obligations, rental expenses, and serious safety concerns. At this point, I no longer feel safe operating this vehicle due to the repeated electrical and drivability failures. Despite working extensively with both the dealership and manufacturer, the underlying issues continue to persist. For these reasons, I am respectfully requesting assistance in resolving this matter and being permanently removed from this vehicle.

Filed Apr 30, 2026 · Driver assistance, Electrical · FL

I am filing this complaint because this vehicle has had multiple intermittent safety-related electrical/software and driver-assistance problems, and the vehicle is available for inspection upon request. On multiple occasions, the vehicle has powered on but would not shift out of Park into Drive. The most recent time, I was leaving work and the vehicle would not let me shift into Drive. I was stuck there for about two hours and had to call for a tow. When the tow truck arrived, the vehicle suddenly allowed me to shift into Drive again and I was able to drive home. This is very concerning because the vehicle can leave someone stranded without warning. The vehicle has also falsely detected hazards or forward-collision situations several times while driving, even though there was no nearby vehicle, pedestrian, object, or anything else that should have triggered a warning. On multiple occasions, the vehicle has abruptly applied automatic emergency braking and slammed on the brakes for no apparent reason while traveling at 30-50 MPH. I am very concerned this could cause a crash, especially if another vehicle is behind me. The vehicle has also had charging and range display problems on multiple occasions. For example, last week it was charged to about 80% and then driven about 50 miles, but the displayed range/state of charge did not properly decrease or update until the vehicle was turned off and restarted about an hour later. These issues have continued despite prior dealer updates and recall work. The manufacturer has been notified, and the vehicle is being brought back to an authorized dealer for inspection. I do not know yet whether the dealer or manufacturer has been able to reproduce or confirm the problems. The issues appear to involve the electrical/software systems, shift/park function, battery/range display, forward collision warning, and automatic emergency braking systems.

Filed Apr 7, 2026 · Electrical, Engine · MI

EV stalled, would not turn off or on, refusing to go into gear (Park, Drive, Reverse or Neutral) and the emergency brake automatically engaged. Foot pedals were unresponsive and wheels locked. Pedestrian safety chime played continuously even though the vehicle was not in gear. Park and Drive did not light up on the gear indicator and all options glowed red. Various error codes displayed one after the other on the driver's information screen. Vehicle had to be towed on a flatbed. Vehicle remained in that condition for at least four days. Attempts to reset the vehicle using door locking and key removal and also disconnecting the negative terminal on the 12v battery were unsuccessful. The vehicle would not turn off or on and would not go into gear. The vehicle was towed to a dealership where it still cannot turn off.

Filed Dec 17, 2025 · Acceleration, Electrical · NC

2024 Jeep Wagoneer EV has recurring electrical/propulsion faults with turtle (reduced power/limp mode) and wrench warning light, causing sudden loss of acceleration and reduced power. This has happened while driving on the highway, making the vehicle feel unsafe and unreliable; I was nearly in an accident when it would not accelerate. Vehicle has been to the dealer at least five times and has been out of service since 12/01/2025 with no permanent fix.