The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 65 MPH, the vehicle lost power while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle independently switched over to Hybrid Mode and then resumed normal operation. The vehicle was taken to a dealer, and repairs were made to the battery. The contact then stated that while driving at a slow speed, there was an unknown message for the charging capability displayed on the instrument panel. The contact was instructed to pull over and complete a software update. Soon after the update, the contact stated that the charging feature was no longer available, and the contact was only able to use gasoline to operate the vehicle. The contact then received notifications of the federal safety agency Campaign Number: 25V710000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,000.
Jeep Wrangler 4xe loss of power problems
14 of the 238 owner complaints about the Jeep Wrangler 4xe describe sudden loss of power.
- owner complaints
- 14
By model year
- 202414
Often reported together
What owners say
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of the federal safety agency Campaign Numbers: 25V741000 (Electrical System), 25V710000 (Electrical System), and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 70 MPH, the vehicle temporarily lost power and suddenly jumped and accelerated as intended while switching from Electric Mode to Gasoline Mode. Additionally, the contact stated that while driving with a 30 percent battery charge, the vehicle decelerated significantly and failed to accelerate as intended. There was no warning light illuminated. The dealer was notified of the failure and advised the contact to drop off the vehicle for a diagnostic test, but no vehicle rental assistance was offered. The contact declined to take the vehicle in because it was the only means of transportation. The vehicle was not diagnosed or repaired. The manufacturer was contacted for buy-back assistance, but the request was denied. The failure mileage was approximately 15,000.
I am submitting this formal escalation request regarding my 2024 Jeep Wrangler Rubicon 4xe (VIN XXX). My vehicle has an extensive and well-documented history of mechanical failure, unresolved safety concerns, and open recalls without available remedies. I am requesting immediate senior-level review and written confirmation of the vehicle’s current stop-sale / stop-drive status and repair pathway. Timeline of Key Events February 9, 2024 — Full Engine Replacement: At approximately four months old, the engine failed completely and required a full replacement at Mullahey CDJR. Vehicle was inoperative for 28–29 days. Stellantis Case #XXX(“Gigi”) was opened. I reported significant inconvenience, lack of a comparable rental, and concern about future reliability. October 2024 — Second Breakdown / Powertrain Issues: Vehicle experienced additional engine and powertrain failures resulting in renewed service delays. Stellantis Case #XXX(2024) was opened. Case managed by Dustin Keyes (ext. XXX). Issues included loss of power, extensive repair wait times, and no clarity on whether the vehicle was placed under a formal stop-sale / stop-drive hold during the repairs. October 2025 — Active Federal Safety Recall: The vehicle is now listed under the federal safety agency Recall 25V‑710 (Stellantis A7C) — “Recall Incomplete – Remedy Not Yet Available.” Defect involves loss of motive power while driving due to internal communication failures between the HCP and TBM modules. There is no current remedy, creating an ongoing safety risk. Conflicting Case Status Oct 27 2025 7:30 a.m. PT: Customer Care agent Gerry confirmed Case #XXX is open and assigned to Patricia Miller. Oct 28 2025 10:42 a.m. PT: An email from [email protected] stated that “there is no active case open for you or manager handling your file.” As of today, no one from Stellantis management or the assigned case handler has contacted me.
2024 Jeep Wrangler 4xe VIN: [XXX] I have driven 4 other 4xe 2024 in the last two months as rental cars and have noticed my jeep is not performing anywhere near the other four, I have driven. Seems like my jeep isn’t tuned correctly or the engine/transmission has an issue. Engine: -When starting and as engine warming up it shakes the care periodically. There are times when it will shake the car as it heats up, rocking the car slightly and you can hear the engine make a weird knocking noise. -This also occurs when in E-Save mode and charging the battery is selected. The engine does not idle smooth all the time and sometimes runs rough then goes back to normal -There does not seem to be much torque Transmission: -The 1st – 3rd gear shift at high RPM times even when barley giving it any gas. -The transmission shifts down into 2nd gear at around 18-20 mph when gradually slowing down in traffic causing the jeep to slow down quickly and throws you forward. If you catch it during its shift (which is longer than any other gear) it will slam into 2nd and then back into 3rd gear. You lose power as it takes several seconds to complete the shifting. -The gear I feel should smoothly shift into and out of 2nd at around 15 mph, like it does in the cars I rented. oDoes the shift timing need to be remapped or reset? Software update: -The software update pushed on the home screen several weeks ago to update the camera, and some other items has caused my gauge cluster to flash a lot when using CarPlay GPS. In stead of the turn by turn on the cluster it flashes. I continues to have issue and causing me to lose power or significantly slow down and not able to accelerate in Atlanta traffic. Something is wrong with this Jeep brand... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving in electric mode, sometimes I would lose power. One example is on the freeway while cruising at freeway speeds. I noticed my speed decreases and i have to press the accelerator pedal more than normal. Even after depressing it more than normal, the gauge on the battery power wont move and the speed continues to decrease (charge level can be at 50%, 80%, or lower). It also happens to me after stops at stop sign or intersection. When in EV mode, my light would turn green or its clear to continue into the intersection, the vehicle will barely creep out of a stop to the point that I would almost get t-boned at a T intersection. I have to floor the accelerator down to the floor in order to get the gas engine to turn on (while in EV mode with adequate charge on battery) and violently push me forward. Happens a few times a week both on highway or intersections.
Continued electrical over discharge resulting in battery failure. Problem remains undiagnosed by dealer, multiple engine / transmission / seat malfunction error codes. Hybrid engine does not take over driving as operated. Concerned this may present as a fire hazard for one as electrical systems are not communicating in a hybrid vehicle. Secondary concern that the vehicle will suddenly lose power while driving at put driver and others at risk of accident. This problem has occurred more than three times since ownership. Vehicle has been owned less than 1 month and was purchased brand new. Initial problem occurred within less than 600 miles of ownership. Vehicle starter battery has been significantly discharged since ownership under normal operations. Was initially advised by the Jeep dealership that 'the wrong battery was installed at the factory' and that changing the battery would solve the issue. Shortly after this service (approximately one week), the problem occurred again. Further diagnostics have remained unclear without resolution via the dealer.
Vehicle lost power and shut down on the highway while driving in esave mode
The engine is running rough and loses power when it turns on for the first time and speeding up around 6th gear. Also the 2nd gear takes about 3-5 sec to downshift and you lose the opportunity to step on the gas hard or it will slam into another gear. The lose of power and random shifting causes you to slow down and not able to get out of the way or drive well esp. on the highway. The jeep dealer wants to keep the car for 4 days to trouble shoot. No lights or warnings it constantly does this and seems there is a tuning or computer issue. The car only has 8000 miles on it.
Vehicle has experienced a loss of power/throttle response. Also appears to have an issue with engaging and staying engaged in the drive position. At times when trying to place the vehicle in drive the dash indicator will blink "D1" and you have to return the vehicle shift lever to neutral or park and then back to drive to get the transmission to engage and allow the vehicle to move forward. Both issues have occurred while in 2 wheel drive on paved highway as well as in mild off-road conditions in both high and low range four wheel drive modes without the lockers engaged. Vehicle was taken to a dealer on 7/30/2024 and they checked for codes with the only code displayed relating to the collision detection system activation which has occurred while in four wheel drive modes at slow speeds. Vehicle is scheduled for further diagnostics on 8/19/2024 which was the first available service appointment.
2024 Jeep Wrangler 4XE. This is the second I bringing my wrangler to the dealership repair center within 30 day. first time they have replace new battery , I thought the problem had solved, and the same problem happened again. I drove to other state after one hour , dashboard cluster appeared red turtle and the Adaptive cruise control and engine warning light popped up. driving speed gradually drain to 2 mph. and I heard loud fan noise run at high speed, I have to wait 10 minute until the fan noise gone ,than I can continue to drive, luckily I can made it back home, second day I drive to the dealership , after 15 minutes driving the red turtle popped up again while I am driving on the highway. lost power again I then exit the highway , and wait until the the fan noise goes away, then I start the engine , the fan loud noise comes again, I shutoff the engine and waited again, I kept doing this 40 minutes , it still don't work I have to give up and called a tow truck to towed the 4xe wrangler to the dealership. repair time uncertain.
Related recalls
Engine
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
- Risk
- A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
- Remedy
- Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on beginning November 13, 2025.
Recall number 25V766000 · Recall details
Questions about the Jeep Wrangler 4xe loss of power
Which Jeep Wrangler 4xe years have sudden loss of power problems?
The model years with the most reports are 2024 (14 complaints).
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