The vehicle develops "death wobble" when hitting bumps within the road, to the point that all control over the vehicle is lost until speeds are reduced to below 20 MPH. The steering becomes extremely violent, preventing any corrective measures from being possible. Early today, the event almost caused a three car accident in a residential community. Hit a bump around 40 MPH and lost all control of the vehicle.
2020 Jeep Wrangler steering complaints
Page 6 of 9: complaints 131 to 160 of 240, newest first, as owners wrote them.
I have experienced death wobble over 5 times and have 3k miles on vehicle. I have taken to the dealer and they replaced drag link and tie rods just to have it happen again. I had it happen on I-70 through a construction zone with no place to pull over. I had to stop in the middle of the interstate to take control of jeep. This was very dangerous and frightening and I want to get the word out. I am not comfortable driving a brand new vehicle, totally unacceptable.
My jeep has 10000 mi now and its been a year I have had it and the sway ontjw highway has got worse with time. It now is work to constantly correct the steering wheel to keep it in my lane on the highway.
I purchased a 2020 jeep wrangler rubicon. Driving home from the dealership I noticed it wandered right and left on the highway. After arriving home I checked the air pressure in the tires all set at 41psi spec is 36psi. After adjusting the air pressure we drove it again it was a little better but still wandered back and forth all the time. I noted you could move the steering wheel back and forth about an inch or more without the front wheels even moving? This is not acceptable. Called the dealer for an alignment and asked if this jeep had the updated gear box? It did not so they did the gearbox. Made no difference still wanders all over the road. You really have to pay attention while driving this jeep. Not acceptable for a 2020 vehicle.
Just bought this new wrangler. Wanders all over the road. Dealer told me to get use to it as that is the way they drive. I have had it in to the dealer and still is a problem. I have parked it as it is unsafe to drive. Waiting for the next level from mi. Someone is going to get killed in one of these. In motion byway
Near high speed crash situation, twice, for fault that the dealership has confirmed but does not have a solution for! First incident... Had to gently swerve on freeway when a car pulled into my lane without warning. Almost lost control, back end fishtailed horribly, turned the steering wheel back the other way to attempt to take control and massive oversteer caused the car to jump 2 lanes the other way. Lucky not to crash. Dealership took vehicle in a said there was a known fault that needed addressing! The vehicle had not been recalled, so if it is a known fault that is frightening. The had to get a part in which took approx 10 days. They also made some changes to the power steering. Car returned to us. On first drive on same stretch of freeway (70 and 75 MPH), we were in a similar situation/incident. Again it should have been a bit of "nothing" situation, with a little swerve and that's all. Instead we once again lost control and spent approx 15 seconds getting under control and securely in one lane. It went back to dealership. The had for 12 days with zero update/contact. Then they told me a specialist had been pulled in and he had driven it and confirmed a safety issue at high speeds. The car was ordered through this dealership with large wheels as part of the package/order. The specialist switched to factory wheels and tested again - he said it was now ok, so wheels are the issue. The dealership offered one solution to make the car safe after this - put the factory wheels back on. No! If we could only have has factory wheels we would never have purchased a wrangler in the first place! It's like buying a white car and then being told it has to be repainted red, when one hates red cars - not acceptable. The car has been in the dealership for more days than in our possession, and we cannot safely drive it on the freeway in the ordered form. Shocking
Failure date: 03/19/2020 purchased march 19, 2020. First jeep. Noticed steering felt over reactive immediately. Brought back the next day and dealer said this is "normal" for a jeep. The vehicle wanders at low speed and is worse at highway speed. Constant correcting is required to stay in one lane, which ends in overcompensating and a zigzag effect. It's very difficult to keep in a straight line at any speed. Feels extremely unsafe. Others have described the same conditions as 'loose' steering. Very concerned that jeep does not seem to own up to the problem and proactively work toward a solution.
Since I purchased my vehicle in june I have noticed it pulling to the right when driving the steering is stiff on the left but loose on the right making it difficult to keep centered in the road without using two hands on the wheel. I have taken it to the dealer and they did a wheel alignment which helped a little, but still problematic. This is the 4th wrangler I've owned and I never had this problem with my other jeeps. I read about the recall of the left control arm bracket. We looked under the jeep axel and the left side is fine the right side control arm bracket appears cracked. I took a photo.*dt
I purchased my 2020 rubicon last week 09/01/2020. This jeep's steering wheel responsiveness is extremely "loose". At speeds of 55+ MPH I do not feel in control of the jeep at times and it is unnerving. This is especially noticeable on a highway bend or a narrow road passage. It is challenging to maintain the vehicle in a constant trajectory. The steering wheel wanders and it is an exhaustive effort to keep it straight. (I have previously owned 2 wranglers and this was never an issue or experience. I am a loyal jeep owner, but I do not feel safe.
On 8/3/2020 with 300 miles battery is dead. On 8/13/2020 took to dealership and found nothing. 8/13 engine died at a signal and radio shuts down. Jeep is fine for 9 days without engine light on. 8/24 engine light returns on. 8/25 engine dies at a signal,and the radio shuts down. While on the freeway, battery lights, ABS, and traction/stabilizer lights come on. The power steering goes out, and was hard to steer. The heater comes on via defrost vents blasting hot air and unable to turn off. Power acceleration goes out. Very scarey and dangerous. All lights are flashing on dash panel and the car is dies. Jeep towed to dealership. On 8/27 the technician tried to charge batteries for one and half hours on 1st attempt with no success. Technician said battery severely discharged and they could not retrieve information. On 8/31 after hours on a charge on the 2nd attempt, the batteries charge and technician cleared all codes technician drove it a couple of days (mileage is now 670) and because no codes returned "on", says the jeep is fixed. On 9/3 we pick up the jeep. The next day 9/4 new panel lights come on for the parksense system. The dash panel says to wipe clean. They are clean. The turn on/off button light continues to blink. Opened a case # 77098337 with jeep care on 8/31 and have had no help and sent detailed documention and videos of the problems. The cause is definitely electrical with the batteries not being able to hold a charge. We are in fear of driving this jeep and being stranded somewhere remote and have what happened to us happen again ending in an injury accident or death because of the loss of power to steering and acceleration. Extremely dangerous. We thought the jeep was going to catch fire because of the heat coming out of the vents. Please help! I have videos but cannot upload here so took screenshots from the videos.
Bought our vehicle new as you drive down rode the faster you go the harder it is to control steering to stay in your lane. Reported it to dealership they won't take it on main road to drive faster than 35 says it's a jeep thing. This is constant hard to handle while in regular drive mode.
I bought a new jeep. When I test drove it I notioned the steeling was wanderinf from left to right. I told the dealer and they said it was how all jeeps drove "jeep thing" thry said. When I drove on the highway ,it was worse and danderous to drve,so I took it back to dealer near me and they drove it and sad it was fine. What can I do.
Steering wandering at highway speeds. Steering wheel feels looser and looser in comparison to when I first bought the vehicle. At only 3k miles the steering should not feel this loose.
Vehicle is constantly veering left and right resulting in constant steering correction. Fvc has acknowledge with a bulletin and fix but no recall so dealer won't fix it.
At speeds above 40mph the vehicle just wants to wander usually to the drivers side. Have to constantly over correct to keep it straight. There is a bad leak allowing outside air to enter the vehicle on the drivers side.
I am leasing this vehicle, brand new at only 8 miles it was already pulling to the sides when on highway. At first I thought it's a jeep thing since it's first time driving a jeep, but I realized it's unsafe on highway it keeps pulling to the sides! So I researched online and found many others are reporting this with the 2020 and 2019 wranglers.
The steering is loose and vehicle wanders at highway speed. It's very difficult to keep in a straight line at highway speed. Feels extremely unsafe. Dealer says this is "normal" for a jeep.
Vehicle wobbles over 70 MPH speed limit is 75. Gets worse over un even road of speed bump at any speed. Feel like the whole jeep is going come apart. Also while driving the screen just glitch every 10-second. It gets worse using carplay
Vehicle wanders left and right at city speeds and worse at highway speeds. Steering wheel has a 'dead zone' with no reaction in wheel movement. Too much vehicle wander when trying to simply drive straight, likely to cause loss of control in any inclement weather. Fca has issued a new service bulletin for repair to all jl and jt model jeeps. Has been an issue since purchase in july and is still an issue 500 miles later. A very common issue with all 2018-2020 wranglers that fiat chrysler has yet to fix.
The steering wheel can be turned from top dead center an inch in either direction with the vehicle turning. This is more noticeable on highway where it worries me the most. I can tell the difference between the vehicle being pushed by the wind and when the steering is not responding. Since this vehicle is top heavy, I do not want to over turn to make up for the lack of steering response. An example of the issue is as follows: on the highway when between two vehicles, the vehicle to the right comes closer. To counter act this I turn slightly left and it takes about 2 inches of wheel turn before the steering reacts and goes left. This delay I feel is very unsafe and may lead to an accident. Also this steering issues cause me to constantly correcting steering wheel while driving straight. The vehicle is constantly going from lane marker to lane marker even with steering correction. It's like a drunk driver is driving my vehicle. I have video showing how much the steering can move without response but noticed I cannot upload video.
Just bought this 2020 jeep sahara july 2020 and the steering is all over the place. You must fight this jeep to drive it anywhere , if you take you eyes off the road for a second you could be in a ditch. It pulls left. Took it to the dealer with 1000 miles on it and they did a front end alignment to no avail. So I took it back the same day a left it. Still not fixed, but they tell me it is normal.
Hi, I have a 2020 jeep wrangler unlimited sahara. The steering has a problem with wandering all over the road. It worsens at higher speeds. I took it back to the dealership for service on this problem. And was told there is no fix for the wandering issue with the steering box. The issue still persists and I'm afraid to drive it on the highway at high speed. Please send me a case number and how to proceed to have this repaired. There are numerous wrangler owners on the internet forums with the same safety concerns as me. Thank you, giuseppa
2020 jeep wrangler bought july 16 2020 had 35 miles and now it is 1000 miles. While driving at all speeds vehicle drifts left to right, you constantly need to be correcting steering to keep vehicle in your own lane. Steering get worse at speeds above 40 MPH. You need to be moving steering wheel back and forth to keep vehicle straight and then without warning you are being jerked into other lane. I will not let any other family member drive jeep until they fix this issue.
My new 2020 jeep wrangler rubicon has excessive steering-wheel play resulting in an inability to maintain a straight line at speed on the interstates. Unlike my previous 1997 and 2005 wrangler or current 2012 grand cherokee, which permit total steering control, mt rubicon moves from side-to-side, I.e., "floats, " when driving at speed greater than 30 MPH or on bumpy roads and gets worse on interstates at 60. Can't maintain a straight line in the lane, only able to recover as the vehicle drifts from center which is constant. The dealership's service dept says there is nothing wrong and it is a jeep thing. Chrysler's customer concern dept says taking it to the dealer but after the third time with only 9,000 miles on the jeep I feel it will not be fixed.as I've driven all models of jeep for some 30 years, I'm quite disappointed in as much as it's a serious safety issue not being able to fully control the front end at speed on the highway.
Test drove a 2020 jeep sahara on 8/7/2020 and drove good. Bought a white one but was not ready so it was going to get delivered the next day at my house. White 2020 jeep sahara was delivered on 8/8/2020 at around 12:00 pm. Salesman showed all features and left. I did a test drive around 5:00pm, wen on the highway and steering was really off, did a turn around to come back home. At 55 pmh I tried to change lanes and I I lost control and ended up in a ditch. Steeting was very loose going left to right and right to left. Felt I was swerving so much and did not feel the same as the one we test drove at the dealership. Called dealership told me that since the vehicle is still brand new that the roadside assitance was not avaible, left me there in the ditch and I had to call my insurance. This happened in san antonio, tx. Do not buy jeep!!!
Tl* the contact owns a 2020 jeep wrangler. The contact stated that the steering wheel became loose while driving and while turning. The contact stated that the steering wheel had four inches to the right and four inches to come back to the center and could not control due to the looseness. There was no warning light illuminated. The vehicle was taken to peppers chrysler dodge jeep ram (2440 e wood st, paris, tn 38242, and was diagnosed that it was in the safety guideline of the computer. The contact stated that the vehicle was repaired once before for a failure with the steering column. The contact also mentioned that the steering failed to respond to the left or right unless it was jerked. The vehicle was not repaired. The failure recurred twice. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.
2020 jeep wrangler unlimited sahara complaint. Vin: [xxx] date of purchase 07/20/2020 I leased a brand new 2020 jeep wrangler unlimited sahara with a 2.0 4cyl turbo. I am loving everything about the car except the steering. The steering on this vehicle is terrible and dangerous!!! The steering is loose and on it's own, it will drift or float to either side, right or left, on a smooth dry surface at virtually any speed. It is even worse at higher speeds. It cannot steer straight like any normal vehicle. This is a seriously dangerous problem that jeep should be instituting a recall and repair order for! I've instructed my family members to contact our attorney if anyone is involved in a crash with this vehicle that receives injury, serious bodily injury or death. My family members will inform our attorney that this dangerous problem existed since the day it was purchased and that the manufacturer (jeep) knew about this from numerous complaints from customers, and yet so far has failed to institute a recall for repair. Check online and you will find many owners complaining about their new wrangler's steering problem. Online aftermarket companies are attempting to sell products that "may" resolve the problem. Why should any new owner have to spend money on an after market product for a brand new car? If jeep does not initiate a recall, I will write complaints and negative reviews everywhere I can and this will be the last time I purchase one. I will recommend to everyone not to purchase a jeep product because of this gross negligence. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When driving over 50 MPH a lot of play in steering we are constantly having to steer left to right to keep vehicle on the road it's new 2020 sahara with 300 miles on it and it wonders all over the road
Exceptionally loose steering, "sawing" of the wheel is required to drive straight. Situation worsens with highway speeds.
Steering wanders left to right and right to left with no smooth transition at highway speeds. Constantlly having to move the sterring whell to stay in the lane
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Jeep Wrangler?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history