The contact owns a 2021 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 24V720000(ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2021 Jeep Wrangler electrical complaints
Page 6 of 11: complaints 131 to 160 of 310, newest first, as owners wrote them.
On October 17th. The vehicle exhibited serious electrical issues when I attempted to start it in my school parking lot. Upon pressing the start button, the car would not start, and all electrical items began malfunctioning. The lights inside and outside the vehicle were flashing, the windshield wipers activated on their own, the horn was beeping intermittently, and the car was emitting alarming noises. The situation escalated when the tow truck driver arrived. He was unable to start the vehicle. Instead, the engine produced a loud revving sound, as if it were about to blow up. This experience was not only frustrating but also alarming, considering the potential safety risks. The dealership said they will get to it as soon as they can, but are 7-10 days booked.
The contact owns a 2021 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 24V720000(Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My instrument panel is not working, it went completely black, then it flashed on and off while driving, now it is completely black again. I can't see how fast i am going can't tell how much gas i have in the tank, and all the warning lights won't work, this caused me to run out of gas on the side of the highway and have to have someone being gas and put in the tank risking getting hit, not to mention it is just unsafe for the instrument panel to not work
Vehicle was parked inside my garage charging and there was smoke coming out of the back seat where the Hybrid battery is situated.
I would like to express a concern with how Jeep is handing the issue with the hybrid batteries in the Wrangler 4XE. I'm connected with the 4XE across the US and Canada and I am seeing issues with how they are addressing the potential for fires in the batteries. In my case, my Jeep was initially part of the B9A recall but was removed from the list. I was on the 04B recall list and had that update performed. A few months later, my battery triggered the P0BBD code that indicated that I needed a new battery. We have seen this trend in the 4XE community where someone who wasn't on the B9A list ended up having a battery issue. Some of these instances include Jeeps that were on the 04B list but had yet to receive that update because Jeep communicated that it was a "defrost" recall without telling customers that they were receiving the same updates that were included in the B9A. So some people are putting off a very important recall because they believe it is just a defrost recall. After I had my battery replaced, the latest 95B recall was issued. My Jeep is on this recall list even though I just had a new battery installed. It would sure seem like the issue with the separators in the battery would have already been known when my new battery was installed. To me, that is an unsafe mishandling of the situation to put a known faulty battery in during a replacement. I do not feel that Jeep is handing these battery issues well and I believe they need some sort of accountability in place to make sure they are truly resolving the issue and not putting band aids on a major issue. We have tracked some data in the 4XE community and are aware that way more batteries were impacted than Jeep announced would be. As well, many batteries have had to be replaced after the recall. This tell me that either Jeep isn't being very forthcoming with the data or they just don't know the correct method for addressing this matter. We need something done before someone gets hurt or killed.
The contact owns a 2021 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Jeep Wrangler. The contact received notification of the federal safety agency Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I saw in the news on 9/30/24 that my 2021 Jeep 4XE Wrangler was recalled due to a safety issue (Jeep could catch fire). No information was available that day indicating whether my Jeep was included in the recall. I called my local Jeep dealer and they had no information. I waited for more information to be released on 10/1/24 and saw nothing. I chose to park my Jeep outside and not charge because of what I had heard in the news. I called Mopar on 10/2/24 and was told that the VIN numbers had not been released for the recall but would be released on 10/3/24. I checked my VIN on that day and saw that my vehicle was included in the recall. I called my Jeep service center and was told that they don't have the parts for the recall and they may not be available for months. I asked if I needed to continue to park outside and not charge and was told they don't know anything about that. I called Mopar on 10/4/24 and was told that there is no remedy available and that I do need to park outside and not charge due to fire risk. What if I did not watch the news? What if I did not make these calls? This is safety concern if very alarming to me. I am now stuck with a Jeep that I can no longer charge (which is why I bought it) and I am concerned it could catch on fire and there is no timeline on the fix for this hazardous situation. This is the second recall for a fire hazard for this Jeep. How do I know this time it will be fixed? Thank you for your attention to this frustrating and dangerous situation.
The contact leased a 2021 Jeep Wrangler. The contact stated that the instrument panel lights were flickering. The vehicle was taken to the dealer, where unknown software updates were performed; however, the failure persisted. The contact stated while driving 55 MPH, the vehicle stalled. The check engine warning light and the service warning light were illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle after approximately 30 minutes. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred several times. The vehicle was taken back to the dealer, where the battery was replaced; however, the failure persisted. The vehicle was not repaired. The contact related the failure to the federal safety agency Action Number: RQ24012 (Electrical System, Engine). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 7,000.
All codes began to display, errors delaying to charging port initially then gradually progressed. car would not turn on and would not move had to be towed to dealer ship.
Approaching red light and the vehicle came to a sudden stop. Message popped up on dashboard to place into park and start vehicle. Vehicle would not start and could not shift into neutral to move off of road. Message then appeared to plug car in to calibrate battery. Had car towed to my house, plugged car into charging station and message popped up to service charging system. Car will not start.
Attempted to pull onto highway and lost propulsion. Dash lights lit up. The vehicle was powered off and upon starting it back up it multiple times it displayed the “service charging system” error. I was ability to limp home with limited propulsion and had the vehicle towed to the dealer on 8/8/2024. Dealer was great to work with and stated that the vehicle needed a new HV battery. The processing time for the part was 10-14 days after approval from Stellantis engineering. 8/29 still no vehicle, but was told that the part would arrive this week. 33k miles 2021 Wrangler Sahara 4xE
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 30 MPH, the vehicle lost electrical power. The contact coasted to the side of the road. The contact stated that several attempts were needed to restart the vehicle before being able to continue driving the vehicle. The failure had occurred a second time. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic to be diagnosed. The mechanic retrieved DTC code: POE787; and related the failure to the federal safety agency Campaign Number: 23V787000 (Electrical System). The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not included in the federal safety agency Campaign Number: 23V787000 (Electrical System). The vehicle was not repaired. The manufacturer had not been made aware of the failure. The failure mileage was 19,000.
The contact owns a 2021 Jeep Wrangler. The contact received notifications of the federal safety agency Campaign Numbers: 23V787000 (Electrical System) and 24V111000 (Visibility); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced the failure, causing the vehicle to lose motive power and stall. The vehicle was towed to the local dealer. The cause of the failure was yet not determined. The failure mileage was 26,000. Parts distribution disconnect.
Hi the two major issues that need to reported. 1. The vehicle would just shut down while driving at highway speeds. It would have trouble restarting and you would have to cost to the shoulder. This issue was random, we took it to the dealership and they drove it for a week until it left them on the side of the road. They kept it for just over a month and a star case had to be opened. 2. 2nd issue, The vehicle would shutter when accelerating and would shutter when braking. Extremely dangerous when trying to drive it back to the dealership. It had something to do with the vehicle not knowing if it wanted to be in electric or gas. this also caused the ac to stop working and the blind spot system not to work . This time they had it for just over a month to change the main battery. Both case the vehicle was unsafe to be on the road and could have led to a major accident.
Got a red turtle on the jeep..may cause loss of power..took it to dealership and said it was due to the recall back in 2022 and they never ran the correct update...the dealership ran the update ..this is now the 3rd recall and multiple issues I have had since buying the jeep!! Please help!!
Our vehicle electrical components has been acting up since we bought it in 2021 (all lights flashing, stalling and not able to restart the vehicle). In 2023, the vehicle stalled in the middle of a 6 lanes busy highway and would not restart. Following this, recalls were performed (unknown if related to any issues). Again, our vehicle stalled and wouldn't start again even after all recalls were performed. Our dealer said it is unsafe to drive and will change the EV Battery but from reading online forums, this did not solve the major similar issues for other Jeep 4Xe owners. When issues occurred, all warning lights would turn on and the most recent issue, the engine light stayed on. The Jeep has been with the dealership for over a month. There was no accidents, luckily as other vehicles managed to avoid us luckily as this could haven been a tragic accident even fatal.
I was driving on the highway and loss of power warning appeared on the dashboard just before the entire vehicle shut off. I was able to safely cross 3 lanes of traffic and waiting for a tow truck. When the vehicle shut off there were not issues with the Jeep, very little warning and the vehicle eventually was able to start back up. The dealership was not able to diagnose the issue.
On november 2022 I had the first lost of power on my jeep wrangler 2021 4xe sahara, I was driving on the freeway on the carpool lane about 65 miles per hour and the car completely shut down leaving me, my mom, my aunt and my service dog in the middle of the [xxx] in los angeles which high traffic freeway with no power to keep moving I could have get killed and my family as well. After that the jeep has been in for repairs for the same issue another fourteen (14) times. Chrysler wont answer to our requests. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
After charging my vehicle, I received a “Service Charging System” followed by a check engine light. I tried to shift gears from P (parking) to R (reverse) and it wouldn’t let me. When I finally got it to drive, my vehicle was only throwing hot air and it wouldn’t accelerate. I was going about 20 miles per hour and it loss all the speed. When I got to the light and tried to accelerate again, it moved for like 10 seconds and I wasn’t able to accelerate again leaving me stopped at the intersection for about 30 seconds. Once I was able to move again, my vehicle would stall.
My jeep quit while driving down [XXX] . I was the only one in the vehicle and was in the left lane. I pulled to the shoulder and shut down the vehicle. I could not get it to drive after I restarted. I unplugged the battery and waited a few minutes. When I reconnected the Jeep was back to running fine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle was in the Jeep Dealer Garage 3 times within first 6 months of purchase. It would not start, it wouldn't turn over. Absolutely nothing. First time in they said my wife must have done something wrong because the next day it worked fine. Next time it happened to me, again I must have done something wrong because next day it was fine and they couldn't find a problem. Third time they found something (not sure what) but assured us problems were over. Next incident was January 2024, car now out of warranty and I was told it needed 2 new batteries at a cost of $800. Next incident is now, Vehicle wouldn't start and I had to get a jump to drop it off at dealer again. Next day they tested batteries and said they were good. Vehicle is still there 4 days later because they don't know.
My wrangler 4xe stalled during driving twice even after the 2022 software update was done. I was unable to regain any power to the vehicle and had to have it towed to a dodge dealership for repairs.
While driving my vehicle in four-wheel-drive low, with no lockers engaged I noticed that the rear wheels at different times were dragging, I could also hear and feel the ABS module actuating. During these events I would have diminished breaking capabilities and no ABS warning lights. it was doing it under 5 miles an hour at first and then higher speeds. I got a service ABS, service traction control, service stability control, four-wheel-drive unavailable, service four-wheel-drive system Messages all of a sudden, and i disengaged the four-wheel-drive lover back to 2 Wheel Drive. At this point the brake pedal was hard and would not move, my back left wheel was completely locked. I shut the vehicle down waited a few minutes and restarted it, all of the lights were still active but I was able to move the vehicle. I began traveling forward and the rear wheels alternated locking up. I started backing up to move to a safe position, the brake pedal became hard and I was unable to stop causing my vehicle to collide with a wall, speed was below 5 miles an hour but still caused damage to my left rear quarter panel and fiberglass top. After we assessed the damage, I put the vehicle in 2 Wheel Dr., disconnected the battery for 30 minutes, and was able to drive the vehicle to a parking lot in 2 Wheel Dr. After this point and not having phone service, use a satellite communicator to call a local off-road recovery nonprofit that I volunteer for, they were able to assist in bringing a trailer out to tow my vehicle home as it is unsafe to drive and my children were with me. Unloading the vehicle off the trailer all the lights were gone with the exception of a check engine light is now on. The vehicle is currently sitting in my driveway and will be requesting a tow to the local dealership for them to troubleshoot .
Stellantis just issued recall for backup camera - believe my Wrangler is experiencing the same issue - sometime the screen is black and other time the lines are missing when backing up. This is an intermittent issue. Was sure that my car would have been part of the recall when I saw info on news but was surprised it was not.
Jeep has failed to repair the outstanding recalls--one of which says my Jeep can spontaneously combust on/off, charging/not charging, driving/not driving. Jeep offered to buy back my Jeep and now has put it into processing hell, essentially reneging its offer to buy back my Jeep, which I have in writing.
The vehicle was running and suddenly shut down due to a hybrid battery warning right in the middle of traffic, rendering the vehicle undriveable and leaving me in a dangerous position. Vehicle had to be towed to a dealership. Code P0B24 $07EF Hybrid Battery A Voltage Unstable.
Vehicle exploded while parked in the middle of night catching fire causing major damage to the vehicle and a total loss.
The contract owns a 2021 Jeep Wrangler. The contact stated that the vehicle was included in the federal safety agency Campaign Number: 23V787000 (Electrical System), where the high voltage battery pack software and other updates were updated. The contact stated that after receiving the repair the vehicle started to run rough while driving at various speeds. The contact stated that the charging indicator was fluctuating, the RPM was fluctuating, and the check engine warning light was illuminated. The vehicle also ran rough while attempting to accelerate. The power would fail, and the vehicle would restart while driving at various speeds. The vehicle had been taken back to the dealer where it was diagnosed that the battery had failed. The dealer performed more software updates; however, the failure persisted. The dealer stated that the battery pack assembly needed to be replaced. The vehicle had not been repaired due to the dealer waiting for parts to be available. The manufacturer was made aware of the failure. The failure mileage was 34,000.
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