The worst 2020 Kenworth T800 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 9
Service brakes, air: supply: reservoir/tank
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
- Risk
- Insufficient air volume can reduce braking performance and increase the risk of a crash.
- Remedy
- Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1‑425‑828‑5888. PACCAR's number for this recall is 24KWD.
Recall number 24V145000 · Recall details
Seat belts
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T660, 2018-2024 Kenworth T800 and W900 vehicles. An additional spacer may have been added to the joint that connects the seat to the seat belt tether and buckle, causing an unsecured connection.
- Risk
- An unsecured seat belt connection may not properly restrain an occupant during a crash, increasing their risk of injury.
- Remedy
- Dealers will inspect and remove the additional spacer and replace the bolt, as necessary, free of charge. Owner letters were mailed March 20, 2024. Owners may contact PACCAR's customer service at 1‑425‑828‑5888. PACCAR's number for this recall is 23KWK.
Recall number 23V717000 · Recall details
Steering: critical fasteners
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
- Risk
- Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
- Remedy
- Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1‑425‑828‑5888 and Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.
Recall number 22V277000 · Recall details
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1‑425‑828‑5888 (Kenworth) or 1‑940‑591‑4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.
Recall number 21V391000 · Recall details
Power train: axle assembly
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.
- Risk
- The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
- Remedy
- PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1‑425‑828‑5888 and Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall is 20PBE and 20KWC.
Recall number 20V506000 · Recall details
Service brakes, air: antilock: ABS warning light
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
- Risk
- If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
- Remedy
- PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1‑425‑828‑5888 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Recall number 20V199000 · Recall details
Power train: axle assembly: axle shaft
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.
- Risk
- If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.
- Remedy
- PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Kenworth customer service at 1‑425‑828‑5888 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall are 19KWE and 19PBG.
Recall number 19V911000 · Recall details
Visibility: rearview mirrors/devices: exterior
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2020 Peterbilt 520 and 579 vehicles and Kenworth T680, T880 and W990 vehicles. The mirror glass may detach from the mirror carrier plate due to inadequate adhesion.
- Risk
- If the mirror glass detaches, the driver may have reduced visibility and the mirror glass will become a road hazard that may strike another vehicle or pedestrian, increasing the risk of a crash or injury.
- Remedy
- PACCAR has notified owners, and dealers will inspect the upper mirror glass/mirror carrier, replacing it as necessary, free of charge. The recall began May 31, 2019. Kenworth owners may contact PACCAR customer service at 1‑425‑828‑5888 and Peterbilt owners may call 1‑940‑591‑4220. PACCAR's numbers for this recall is 19KWC and 19PBC.
Recall number 19V340000 · Recall details
Suspension: rear: axle: non-powered axle assembly
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T680, T800, T880, W900 and W990 trucks. The rear axles may not contain oil.
- Risk
- Without lubricating oil, the bearings, hub and axle shafts may wear, resulting in the separation of a wheel end from the axle, increasing the risk of a crash.
- Remedy
- Paccar will notify owners, and Kenworth dealers will inspect all of the rear axles for the presence of oil. If no oil is present, the wheels ends will be removed and the bearings, hub and axle shaft will be inspected for damage. If excessive wear or heat damage is evident, the components will be replaced, as necessary. Oil will then be added per the axle specifications. These repairs will be performed free of charge. The recall began April 16, 2019. Owners may contact Kenworth customer service at 1‑425‑828‑5888. Paccar's number for this recall is 19KWA.
Recall number 19V176000 · Recall details
Technical service bulletins for the 2020 Kenworth T800 35
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Kw & pb DEF
- Certain chassis equipped with an engine model year 2019
- This optional software update is expected to be available after 10/30/2026 for chassis equipped with EMY...
- Due to supplier constraints, an authorized aftermarket surge tank has been made available.
- Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes
- The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to...
- The PACCAR Powertrain Prognostics Webcast video link has been removed
- Kenworth
- The attached procedures document has been updated with more detail and explanations
- Bogie Crossmember Torque Value Update
Compare the 2020 Kenworth T800
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Questions about the 2020 Kenworth T800
Is the 2020 Kenworth T800 reliable?
Owners have filed 0 complaints about the 2020 Kenworth T800.
What is the most common problem with the 2020 Kenworth T800?
There are not enough complaints to tell.
How many recalls does the 2020 Kenworth T800 have?
9 recalls, covering service brakes, air, seat belts and steering.
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