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2020 Kenworth W990 problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
5
Service bulletins
551 warranty

The worst 2020 Kenworth W990 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 5

Steering: critical fastenersReported April 25, 2022 · 17,641 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Risk
Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
Remedy
Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1‑425‑828‑5888 and Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.

Recall number 22V277000 · Recall details

Electrical system: softwareReported November 19, 2021 · 908 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
Risk
Unintended vehicle movement can increase the risk of a crash or injury.
Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on January 3, 2022. Owners may contact PACCAR customer service at 1‑425‑828‑5888 (Kenworth); or 1‑940‑591‑4220 (Peterbilt). PACCAR's numbers for this recall are 21KWG and 21PBM.

Recall number 21V906000 · Recall details

Power train: axle assemblyReported August 26, 2020 · 1,097 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.
Risk
The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Remedy
PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1‑425‑828‑5888 and Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall is 20PBE and 20KWC.

Recall number 20V506000 · Recall details

Power train: axle assembly: axle shaftReported December 19, 2019 · 148 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.
Risk
If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.
Remedy
PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Kenworth customer service at 1‑425‑828‑5888 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall are 19KWE and 19PBG.

Recall number 19V911000 · Recall details

Suspension: rear: axle: non-powered axle assemblyReported March 5, 2019 · 93 vehicles affected
What is wrong
PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T680, T800, T880, W900 and W990 trucks. The rear axles may not contain oil.
Risk
Without lubricating oil, the bearings, hub and axle shafts may wear, resulting in the separation of a wheel end from the axle, increasing the risk of a crash.
Remedy
Paccar will notify owners, and Kenworth dealers will inspect all of the rear axles for the presence of oil. If no oil is present, the wheels ends will be removed and the bearings, hub and axle shaft will be inspected for damage. If excessive wear or heat damage is evident, the components will be replaced, as necessary. Oil will then be added per the axle specifications. These repairs will be performed free of charge. The recall began April 16, 2019. Owners may contact Kenworth customer service at 1‑425‑828‑5888. Paccar's number for this recall is 19KWA.

Recall number 19V176000 · Recall details

See all 5 recalls for the 2020 Kenworth W990

Technical service bulletins for the 2020 Kenworth W990 55

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 55 bulletins for the 2020 Kenworth W990

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Questions about the 2020 Kenworth W990

Is the 2020 Kenworth W990 reliable?

Owners have filed 0 complaints about the 2020 Kenworth W990.

What is the most common problem with the 2020 Kenworth W990?

There are not enough complaints to tell.

How many recalls does the 2020 Kenworth W990 have?

5 recalls, covering steering, electrical system and power train.

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