The power sliding door actuator motor drive cables on my 2022 Kia Carnival snapped on both the passenger and driver sides. The doors are stuck shut, even in manual mode, creating a safety hazard for passengers since the only way to exit in an accident would be through the rear hatch or the front doors. The Kia dealer said they couldn’t open the doors without removing the interior sliding door panels, which would require damaging them because the doors are stuck shut. There were no warning signs before either cable broke. I have also researched online and it seems many Kia Carnival Owners are having the same sort of issue.
2022 Kia Carnival body problems
34 complaints (25% of all complaints for this car). Typical mileage when it fails: 1,020.
- owner complaints
- 34
- of this car's complaints
- 25%
- typical mileage
- 1,020
- crashes
- 0
- recalls
- 2
Which part fails
- Body21
- Body: door11
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Kia Carnival body problems in other years
Related recalls
Structure: body: roof and pillars
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
- Risk
- A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
- Remedy
- Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC292.
Recall number 24V025000 · Recall details
Structure: body: door
- What is wrong
- Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
- Risk
- A power sliding door that does not auto-reverse can close on an occupant, increasing the risk of injury.
- Remedy
- Dealers will update the power sliding door control module software, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC266.
Recall number 23V236000 · Recall details
Related investigations
Power Sliding Door Auto Reverse Failure
On April 10, 2022, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving 5 consumer complaints alleging the Power Sliding Doors (PSD) auto-reverse function failed to work properly in the model year (MY) 2022 Kia Carnival minivan vehicles.At that time, ODI was aware of 3 complaints alleging injuries to consumer?s arm, hand or shoulder caused by the closing PSD.Additionally, consumers alleged being trapped against the closing door while it was traversing in the closing direction.The initial complaints also alleged excessive force is needed to reverse the direction of the closing door.At this time, ODI is aware of 26 complaints and 11 injuries on the MY 2022 Carnival vehicles.In its August 2022 responses to ODI's Information Request on the PE, Kia provided 36 customer complaints, 21 field reports, and 5 related warranty claims.Kia also provided ODI with 21 reports of alleged injuries, however, Kia stated that it was able to confirm only 9 injuries.Typically, these injuries are attributed to fingers and arms.The Kia Carnival automatic stop and reversal system is designed to automatically reverse the direction of the closing PSD if it meets resistance from an object or person.It relies on resistance sensing technology which requires a minimum input force or pressure to trigger activation.The primary sensing components used to regulate the auto-reverse system activation are the anti-pinch sensor and the PSD motor torque systems.Following several discussions with ODI during this investigation, on March 31, 2023, Kia filed a safety recall (the federal safety agency No. 23V‑236) of 51,568 MY 2022 and 2023 Kia Carnival vehicles (produced through February 22, 2023) to reduce the risk of injury from the closing PSD.The remedy will be to reprogram the PSD control module with an updated software that provides two warning chimes when the door begins to close or open (to alert the vehicle users the door is about to move).Also, the updated software will change the door speed to move more slowly as the door approaches its latching point.In view of the recall action being taken by Kia, ODI is closing this PE.The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at under the following ODI identification numbers: 11423165, 11442133, 11447955, 11448290, 11450964, 11458125, 11461462, 11466619, 11466623, 11468938, 11469661, 11471224, 11471232, 11472272, 11487649, 11487671, 11489378, 11489577, 11491053, 11498214, 11501337, 11507176, 11507880, 11509037, 11512506, and 11516428.
PE22004
What 2022 Kia Carnival owners say
Most recent owner complaints, unedited.
The rear latch on both sliding doors rusts and the buildup prevents the door from closing eventually because the latch mechanism stays up. There is a video on this from a Kia master tech.
The contact owns a 2022 Kia Carnival. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 21V908000 (Latches/Locks/Linkages, Structure); however, the failure persisted. The contact stated that the rear passenger’s side power sliding door failed to latch securely. The contact used force while pushing the rear passenger’s side sliding door from the outside to latch the sliding door properly. The dealer was made aware of the failure and informed the contact that it was unrelated to the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Vehicle: 2022 Kia Carnival Component: Liftgate — right-side support/strut (shoulder) failure Safety Issue: The right-hand side trunk strut/support has completely broken, causing the liftgate to drop unexpectedly. The trunk will not stay open and can fall abruptly during use. This creates a significant safety hazard for adults and children standing underneath, and while loading/unloading cargo. There was no prior warning or misuse. The failure is structural and sudden. Resulting Risk: Risk of head/neck injury, especially for children or anyone attempting to open or hold the liftgate. The sudden drop makes the rear of the vehicle unsafe to use. Request: Investigation into whether this is a defect affecting other 2022 Kia Carnival vehicles.
The Kia Carnival was parked a slight decline and when the button to close the passenger sliding door the door closed rapidly like a guillotine. Thankfully no children or body part were in the path of the door because it would have severely damaged them. After it closed rapidly the door was unable to be opened. The dealership is still working on the Carnival and it has been over 3 weeks and they said they have never seen anything like this since it tore off a bolt in the body frame and caused damage to the body frame and they were unable to open it. Still don't have a timeline for repair. Also concerned it may happen to the other side and the safety issues around it.
The contact owns a 2022 Kia Carnival. The contact stated while driving 50 MPH, the driver's side windshield exterior A-Pillar trim flew off and struck the vehicle behind, almost causing a crash. The contact pulled over to the side of the road temporarily. The vehicle was taken back to the dealer, and the vehicle was inspected. The dealer determined that the trim needed to be replaced; however, the repair was not covered under the bumper-to-bumper warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 22,023.
The passenger side sliding door would not respond to any button pushed to open the door. Once I get it manually opened, it will not latch upon closure resulting in a beeping and warning in my dash. I can turn off power doors and manually force it to shut and most of the time that works but this specific incident it was not working. I ensured that there was nothing blocking the door from shutting and finally got it to shut and latch. I drove out of the location I was at and the sliding door flew open at about 20mph.
On [XXX], my kids were getting into the vehicle to go to a playdate. My [XXX] got in the car and into his seat. I was on the driver's side buckling my [XXX] in her car seat and my [XXX] was climbing into the door/her seat on the passenger side. The passenger side sliding door shut on my [XXX] 's hand. I immediately tried to open the door with the button next to the steering column and it would not respond. I then ran around to the other side of the car and used the button on the handle, but the door did not respond to open. I had to manually pull on the handle to force it open off of her hand. No fingers were broken, but the door was shut on her hand completely and she had bruising. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driver side sliding door closed COMPLETELY on daughter's finger causing significant damage and laceration down to the bone. Required extensive laceration repair.
The sliding doors do not reverse like they should. The sensors are not good. Yes Kia added the warning sounds but it isn’t good enough. My LO’s entire hand was shut in the door.
Questions about the 2022 Kia Carnival body
Does the 2022 Kia Carnival have body problems?
Owners have filed 34 complaints about the body of the 2022 Kia Carnival, 25% of all its complaints, more than any other problem.
At what mileage do 2022 Kia Carnival body problems start?
The typical (median) mileage in owner complaints is 1,020 miles.
Was there a recall on the 2022 Kia Carnival body?
Yes, 2 recalls: 24V025000, 23V236000. Check your VIN to see if your car still needs the free repair.
What year does the Kia Carnival have the most body problems?
The Kia Carnival model years with the most body complaints are 2022 (34 complaints) and 2023 (12 complaints).
Other 2022 Kia Carnival problems
Electrical 25Visibility 18Engine 17Fuel system 15Locks 7Transmission 7Driver assistance 5Acceleration 4Seats 4Lights 3Steering 3Airbags 2Brakes 2Suspension 1Wheels 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2022 Kia Carnival?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history