In February I was driving on the highway at the speed limit, 65MPH when a rock flew back from a truck and hit the bottom middle part of the windshield. This formed a small dime sized crack, which eventually formed into a 3FT crack that spanned from the dent, up and to the right side of the windshield. In March, while waiting for the windshield to be repaired, another rock was launched from the back of another vehicle while driving on a local road going the the speed limit, 35MPh stuck the right side of the windshield making a nickel size crack. This can be a safety concern given the fact that the windshield can crack that easily and possibly injure someone inside. I have never had a windshield break so easily on other vehicles that I have owned when such event happened. A real bad injury can occur if an object going a a bit faster or bigger were to strike the windshield and shatter it. Can this type of windshield be thick enough or the material strong enough to prevent this to continue to happen?
Kia Carnival windshield crack problems
21 of the 426 owner complaints about the Kia Carnival describe windshield cracks, most of them for the 2022 model year.
- owner complaints
- 21
- worst model year
- 2022
By model year
- 20251
- 20242
- 20234
- 202214
Often reported together
What owners say
The windshield started cracking while the car was parked and continued cracking over the next week. The crack now runs from the center top, 3/4 of the way across the driver's side
My 2023 KIA Carnival has a windshield cracked even without hitting rock or anything. My vehicle was parked on the driveway overnight. I can prove that the damage occurred without the car moving. I have this issue on my dash cam too. The data is saved with date and time. Kia Findlay Las Vegas refuses repair. It's not an official recall about this problem. But Similar cases can be read on the Internet.
Windshield spontaneously cracked while sitting still. Vehicle was parked on a hot day with AC running and windshield burst as if it were shot and cracks streaked across entire windshield by next day causing visibility issues. We are not aware of vehicle being hit by anything at the time it burst.
Front windshield cracked for no apparent reason.
The windshield cracked while driving. Nothing hit it, it just cracked. Was 8inches long and now covers half the windshield. Obvious defect in the windshield. It is availability to see or I can take a picture. Safety is compromised by a cracked windshield that could get worse and hurt us. It has not been inspected and no warning lights went off
The contact owns a 2022 Kia Carnival. The contact stated that while the vehicle was parked, she noticed that the windshield was cracked from the passenger's side to the driver's side of the windshield. The vehicle was taken to an auto glass repair shop, where it was determined that the windshield needed to be replaced; however, the replacement windshield was not available. The windshield was replaced and was recalibrated after a month. The contact stated that after the repair, the Forward Collision Avoidance system was intermittently inoperable. Additionally, the contact stated that while the vehicle was parked on another occasion, she noticed that the windshield was cracked. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
While driving at low speed (35mph or less), we heard a dull “pop”. We then noticed a large crack on the passenger side of the windshield beginning at the edge of the glass. After parking in our garage, I inspected the crack, which was at least 8 inches in length. As suspected, there was no sign of any sort of impact. The windshield spontaneously cracked. After approximately 2 hours of the car parked and off in the garage, I checked the windshield again. The crack had grown by another 3 inches in that short amount of time. It is important to note that we have only had this brand new 2024 Kia Carnival for one week at the time of this issue. I was disappointed to find many accounts online of this same problem in various new model Kias, particularly Tellurides and Carnivals. There is even a class action lawsuit. The visibility and structural integrity of a windshield are paramount safety elements of any car. I cannot confidently put my family in this car if I cannot trust the safety of the windshield. Additionally, no car owner who has spent $40,000+ on a brand new vehicle should be dealing with this kind of problem. I have no confidence that this won’t be a perpetual issue over the lifetime of this car, which I bought with the intent to keep for at least 10 years to serve my growing family.
Got in car and drove less than a mile and exited car. Got back in and my windshield had a huge crack running from the lower drivers side up the window then across. Nothing hit the window though a nut or something could have fallen on it or a small rock when driving another day? Very concerning when I look online and others that own the 22 kia carnival have had this happen
The car keeps shutting of while driving ,the car jerks when accelerating, I press on the gas and sometimes it doesn't accelerate at all .the car windshield cracked, the doors closed on my hands when I was retrieving my coat the doors didn't open back up i had to snatch my hands and arms back. I have a video of car shutting off if you need it
Related recalls
No recalls on record for this model year.
Questions about the Kia Carnival windshield crack
Which Kia Carnival years have windshield cracks problems?
The model years with the most reports are 2022 (14 complaints), 2023 (4 complaints) and 2024 (2 complaints).
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