2013 Kia Forte: won't start

Filed Apr 26, 2025 · Engine · TX

On 11/20/2024 I spoke to Denise Sanchez , she is the service manager for KIA and the reason of the call was about a complaint from Joel Sambrano one of her associates that was very unprofessional when I first called to set up the appointment for the recall. On 11/24/2024, I had a towing company delivered my 2013 KIA Forte to the service department at the Laredo KIA dealership for a recall on the engine. That day I did received a call from her telling me that my vehicle was there, but supposedly I did not had an appointment. I was upset with her because twice I had spoken to her about me taking the vehicle there and she was telling me that I didn't. Three weeks passed and I never heard of the dealership, so I called them and requested to speak to her, she informed me that my vehicle was parked in the back still and that they haven't had my vehicle checked because I did not have an appointment. So I told her that since she took it upon herself to do that, I was going to file a complaint against her with I did with corporate office. I was given this case#[XXX] by Monica, and she said that she will call me back with the status of my vehicle. A week passed and I got a call from the Laredo KIA dealership telling me that I had to go to the dealership to pick up my battery, and take them back the battery after it was recharged or a new battery because my vehicle won't start. That sounded to me very offensive so I told her that it wasn't my fault that the manager kept my vehicle all that time there, so the battery got damaged also so that was her fault and she needed to deal with that situation. A few days later I contacted corporate again but I found out that the complaints that they were making, they were sending them to her and she was the one responding to those complaints against her. I spoke to the manager Mario and he said to me that he was going to assist me with this , but till this day hasn't done anything to fix the issue other than giving me excuses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

Filed Feb 9, 2022 · Engine · OR

I was driving to work on the freeway on Saturday, while driving my oil light came on one second later the engine stopped working and all lights came on including he engine light. I pulled over turned it off and on and it would not start. A transmission shop and Kia dealership did a diagnostic and said the engine ceased. Something in the engine failed knocking down an d the part failed

Filed Oct 6, 2021 · Transmission · IL

My vehicle would not start moving. I am unable to ignite the engine.

Filed Apr 8, 2020 · Engine · 130,000 miles · TX

After leaving a red light and while accelerating, the engine started making a knocking sound and about 20 seconds later the engine lost power and the driver pulled over. . The headlights and instrument panel remained lighted. Driver tried to restart the car. The engine turned-over but would not start. A mechanic loaded the car on a car trailer and checked the engine at his shop. He determined that the engine had locked up. This seems impossible without a malfunction, as the driver maintained oil changes.

Filed May 12, 2018 · Engine · 117,000 miles · GA

On 4/24/18 driving on residential street doing approx 35mph when car began to slow. Attempted to accelerate to no avail. Tried to turn at next corner to enter gas station. Struggled to make turn as steering was very difficult. Car cut off and would not crank even after a jump start. Car towed to independent repair shop. Diagnosis "engine locked up". No money for expensive repair.

Filed Apr 10, 2017 · Engine · 4,000 miles · NC

Several months ago I was driving to the forte and the car idled down and stopped at the stop sign and shut off. The next day I was driving home and I heard a noise from the hood, the car began idled down then shut off while driving. The car was taken to a mechanic shop, there were no oil going through the lines. Many months before that I was out with the forte and it would not start, that happened several times, I got the oil changed and I was told no oil was getting through the line. Recently, this month I was driving the forte to work and the car began to jump and idling down the engine was trembling and the vehicle shut down. A tow truck was called.

Filed Apr 5, 2016 · Engine, Transmission · 70,000 miles · NJ

I am the original owner of my 2013 kia forte ex, the vehicle roughly has 70,000 miles on it. The vehicle has always been properly maintained via oil changes, filters, etc on time with quality name brand fully synthetic oil and filters per the manufacturer's recommended maintenance schedule which is every 7500 miles. I was driving my vehicle home on a very busy freeway on the east coast. I was in the center lane of 5 lanes on the south bound side and all of a sudden my car lost all power and was slowing down at an unsafe rate of speed because I had no power and did not want to touch the brakes obviously. I panicked but was able to put my right signal on to try and get to the shoulder of the freeway I continued to panic because my car was steady slowing and eventually would come to a stop because I had no power, the gas pedal would not function and I knew the car shut down because all the lights were on on the dash as if you were starting the car. Thankfully someone was watching over me that day and I made it to the shoulder before the car rolled to a complete stop. If I were unable to safely move over two lanes and make it to the shoulder on momentum I would have been stopped in a lane of travel on a busy freeway and what would I have done? I probably would have caused and been part of a major accident, even though I did make it to the shoulder I was still panicking because this is a very busy freeway and I felt helpless. The car would not start it would make a funky noise and that's it but would never start so I was stranded. I looked in my owners manual and called kia, the dealership was 10 minutes from my location. I was told there was nothing they could do because they didn't have a tow truck and I was on my own. I had the car towed there and was told the engine blew up and it was the bottom end. I believe it was in the timing system and kia is lying.