The contact owns a 2023 Kia Forte. The contact stated that while driving at an undisclosed speed when the vehicle inadvertently merged to the right lane while the lane assist feature was active. The contact stated that lane assist feature failed to alert her that the vehicle had merged. As a result, the vehicle crashed into a guard rail. The air bags deployed. The contact sustained injury to her right arm, cuts and abrasions and an air bag rash on her chest. Medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.
2023 Kia Forte driver assistance complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Car has a steering/pull issue. Car will pull to the right when driving on a flat straight road. Steering wheel will tighten up and then the pull starts to occur. Resistance must be applied in order to keep the car on the road. The lane keep safety feature has to be turned completely off or car will jerk back due to the pull issue. The pull issue becomes more noticeable after taking right turns. Car was taken to dealership with around 500miles on the car due to this issue. Dealership has attempted to fix this issue 5 times and each time said it was a alignment issue and was fixed. On the 6th time they said it’s normal and that’s how this car drives. Car was kept at the dealership for over 2 months straight with confirmation that it has a pull. Every time the car has been in the shop they have acknowledged the pull. During this time the emergency brake has activated twice while driving around 40mph for no reason.
I have been driving my car, utilizing the Adaptive Cruise Control, and on a few occasions, have received a 'Check Forward Safety System' error message. Additionally, when utilizing the Adaptive Cruise Control, my vehicle does not recognize the vehicle in the lane directly in front of me, but instead, will recognize the vehicle in the lane to the left of me, as though it is in front of me (i.e. - my car has slowed down and/or initiated emergency braking when unnecessary). I contacted the dealership today, July 14th, to schedule an appointment, and they said the soonest they could see me is July 24th. This is unsafe because when the vehicle has initiated emergency braking, if someone is close enough behind me, they WILL run into me. And it has happened when I have been on the interstate (75mph) as well as local streets (40mph). Prior to this beginning to happen within the last couple of weeks, there were not any signs, warning lamps, etc. to provide a warning.
The 2023 Kia Forte LXS model rear camera often fails to identify people, objects, or other vehicles presenting a hazard to vehicles that are backing up. It fails to identify people and vehicles in the blindspots and is quite unreliable leading to several serious close calls in the vehicle. Due to construction of the vehicle it is important to have these features working correctly but they do not work correctly in the rear camera. This is especially true if it is night, if it is sunny, cloudy, or if there is precipitation. It also happens under normal driving conditions as well. These failures render the safety feature hazardous as they mislead a driver into believing that they are safe when using the camera and warnings as a secondary feature to assist looking around the vehicle. Even when looking back physically due to certain blindspots and using the camera features to augment this activity it often fails again causing many close calls and creating potentially hazardous situations especially when backing up in parking lots or garages, in driveways, and on the street.
The car is slamming on breaks at random no warning it is going to cause a reck a 18 wheeler almost killed us that was behind us. And I can be driving down the road and the wheel try to jerk me into another lane. This car is not safe. But is not having any warning lights going off that anything is wrong
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