The contact owns a 2023 Kia K5. The contact stated that after fully refueling the vehicle, the fuel gauge incorrectly indicated that the fuel tank was empty. The vehicle was taken to the dealer, where it was diagnosed, and the dealer associated the failure with the federal safety agency Campaign Number: 25V794000 (Fuel System, Gasoline); and the VIN was included in the recall. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
2023 Kia K5: wrong fuel gauge reading
5 of the 112 complaints about the 2023 Kia K5 describe wrong fuel gauge reading.
- owner complaints
- 5
- of this car's complaints
- 4%
- recalls
- 1
Wrong fuel gauge reading by model year
- 20235
- 20224
- 20216
What owners say
The contact owns a 2023 Kia K5. The contact stated that while driving at various speeds, there was an abnormal sound coming from the vehicle, the fuel level was lowering, and a fuel odor was entering the cabin of the vehicle. No warning light was illuminated. Upon further inspection, the contact became aware that fuel was leaking from the vehicle onto the ground. The contact received notification of the federal safety agency Campaign Number: 25V794000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. Two local dealers were contacted: Boniface Hiers Kia (3890 W New Haven Ave, Melbourne, FL 32904). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
The gas tank wii not allow you to put gas in it. When you try to put gas in it won't go down in the tank hose and the fuel gauge is ready a 1/4 tank. The car jerks when pressing on the gas pedal. I have only gone around 200 miles and gauge fluctuates with different reads so you don't know exactly how much gas is in the gas tank. The engine light is on as. This is happening while I am traveling.
On Friday 5/16/25 my check engine light was on when I went to leave for work and when I began driving I felt excessive air flow coming from my back seat. I stopped and noticed that the back seat had popped up. I then noticed my gas gauge was showing empty, but my digital reading was correct.. The car was sluggish and my son's father told me that the gas tank was swollen and to stop driving it. I called Kia on Saturday morning and was told I could bring it in today at 9am. I left the car and was given a loaner, but I do not feel it would be safe to ever drive that car again. They immediately knew what the problem was and said it was a recall, but I was never notified about it. It was extremely scary driving it to Kia this morning because they are over 50 miles away from where I live.
The contact owns a 2023 Kia K5. The contact stated that while driving at 65 MPH in hot weather, a loud popping sound came from underneath the vehicle. The vehicle lost motive power. The check engine warning light was illuminated. The contact coasted into a ditch and inspected the vehicle, but no exterior damage was found. The vehicle was restarted and driven to a gas station. The check engine warning light was no longer illuminated. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The failure persisted and the fuel gauge level dropped while driving. The contact pulled over and placed a bag under the vehicle to check for fuel leaks, but found none. The contact stated that the vehicle failed state vehicle inspection due to an unknown emission code. The vehicle was taken back to the dealer, who performed an oil change and updated the computer system. The failure recurred while driving with three minor children in the rear seats. The fuel tank made a loud explosion, and the rear seats propped up, pushing the children forward while the seat belts restrained them in their seats. The child seated in the rear passenger seat received medical attention for injuries to the back of his legs caused by hot fuel fumes from underneath the seat, as well as black specks stuck on his legs. The contact's husband opened the fuel tank, and loud air pressure was released. The fuel tank was bubbling. The vehicle was towed to Classic Kia of Carrollton (2920 N Interstate 35E, Carrollton, TX 75007), who determined that the fuel tank needed to be replaced and requested that the manufacturer send an engineer to inspect the vehicle. The vehicle was towed to the third dealer, Huffines Kia Corinth (6940 S Interstate 35, Corinth, TX 76210), where an engineer determined the vehicle was non-repairable due to the fuel tank expanding in multiple locations and bending the sub-frame. The contact was informed that the fuel tank was manufactured without a pressure release valve. The vehicle was not repaired. Up
Service bulletins that may apply
- Voluntary emissions service campaign: owner renotification (SC288 flight 301)
- Parts collection service action: pcsv replacement (SA612) closed
- Parts collection service action: pcsv replacement (SA612)
- Voluntary emissions service campaign fuel tank and/or pcsv check valve inspection/replacement + ECU sw...
- Voluntary emissions service campaign: fuel tank and/or pcsv check valve inspection/replacement + ECU sw...
- Voluntary emissions service campaign: fuel tank and/or pcsv check valve inspection/replacement + ECU sw...
Related recalls
Fuel system, gasoline
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2021-2024 K5 vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.
- Risk
- A melted fuel tank can leak, increasing the risk of a fire.
- Remedy
- Dealers will replace the check valve. The fuel tank will be inspected for damage and replaced as necessary. All repairs will be performed free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Kia customer service at 800‑333‑4542. Kia's number for this recall is SC356. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning December 1, 2025.
Recall number 25V794000 · Recall details
Questions about the 2023 Kia K5 fuel gauge
Is wrong fuel gauge reading a common problem on the 2023 Kia K5?
5 of 112 owner complaints about the 2023 Kia K5 (4%) mention wrong fuel gauge reading. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2023 Kia K5?
There is 1 recall and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Kia K5
Check engine light 19Loss of power 7Fuel smell 6Fuel leak 5Fuel pump 5
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