Tl* the contact owns a 2014 kia optima hybrid. While driving various speeds, the check engine, hev, tire pressure monitoring, and oil change warning indicators illuminated. In addition, the engine stalled. The contact pulled the vehicle over to the side of the road. The vehicle was towed to the dealer (fred anderson kia of raleigh located at 9209 glenwood ave, raleigh, nc 27617; (919) 785-4500). The dealer recalibrated the hybrid electric starter generator. The vehicle was repaired, but the failure recurred four other times. The vehicle was taken to the same dealer all each time where they recalibrated the charging system. Later, when the vehicle was taken back to the dealer, the entire hybrid system needed to be replaced. The vehicle was repaired and the failure recurred. The vehicle was taken to the same dealer. The vehicle was still not diagnosed or repaired. The manufacturer was contacted at 800‑333‑4542 and stated that there was a sealed crack in the hybrid battery where the coolant was held. The failure mileage was 31,885.
2014 Kia Optima Hybrid engine complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
I was driving on a four lane highway with my 4 yr old and 7 yr old. Literally as I pulled off onto the off ramp, my dash lit up stating "hybrid system not charged. Pull off and turn off engine" I did not even have time to do this when the engine shut off in an extremely dangerous place. If this had happened while driving on the highway, we could have been killed. After hours spent having to convince the dealership to tow the vehicle and provide a ride for me and my children, we finally were able to get a rental. Kia said the hybrid battery died but it is on back order and not available in the united states until october (3 months from now). Hmmmm something sounds fishy to me. I will never drive a kia again. The whole ordeal was traumatizing to my children and we were made to feel like we were the ones at fault.
I was at a stop light waiting my turn, the light turned green, and I took my foot off the brake to put it on the gas. As I pressed the gas my car started to shake, no acceleration, and my dash lit up stating "hybrid system not charged pull over and turn off engine" I turned off my car, tried to restart it and it stated that my hev system (hybrid electric vehicle system) has failed. I luckily was beside a gas station and I threw it into neutral and was able to push it just into the parking section. I had to have my car towed to the nearest dealer to have it checked out. During the drive my battery completely died so by the time I got there it had no power. Changed out the battery and safety switch which had seemed to fail. (of course not under warranty). After spending $1,000 on repairs/labor the car still will not turn on and the engine seems to seize. After a little digging my VIN isnt eligible for a recall, though the 2014 kia optima is for the same exact issue. Hopefully kia will be able to figure out whats wrong because I really do like this car but a failing engine wont get me anywhere!
On the highway at approximately 60mpg, engine started knocking as acceleration increased. Then acceleration would not increase and the car hovered at 60mph. After a few minutes and the knocking continuing, the car decreased to 40 MPH. Then the warning came on and said "hybrid system not charged pull over and turn off engine". Then I pulled off turned off the car and attempted to restart it. It continued to present with the same warning. No energy flow through the engine. I had my car towed to my home. I noticed recalls for my exact vehicle with different VIN #'s and describing the exact same issues. A friend of mine sent me a copy of a recall notice after I described what occurred and it is all the same things they describe. Kia says my VIN# is not on the recall list. Kia refuses to fix the issue even though it is under 60,000 mile warranty, claiming the problem is due to maintenance. I purchased the car in january 2017 and it is now only april 2017. A whole three months. A car I just purchased should not have these issues.
While trying to park the car in the parking lot structure, the car accelerated beyond control on it's own and hit the wall head on. I was already in my parking spot and only few feet away when the car accelerated. The passenger air bag was deployed and body damage occurred. Everything happened so suddenly, I am not sure about the speed at the time of impact. Note: this complaint is a duplicate of 10620789. The following additional information is being provided to indicate a trend of similar sudden acceleration safety issues with the kia hybrid optima. This is a request to initiate a safety investigation as there have been similar reports with kia optima hybrid and kia optima. The following complaints are similar in nature: 10608382 for kia optima hybrid 2013, 10615352 for kia optima hybrid 2012, 10552403 for kia optima hybrid 2012, 10608739 for kia optima 2014 and 10588733 for kia optima 2013.
While trying to park the car in the parking lot structure, the car accelerated beyond control on it's own and hit the wall head on. I was already in my parking spot and only few feet away when the car accelerated. The passenger air bag was deployed and body damage occurred. Everything happened so suddenly, I am not sure about the speed at the time of impact.
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