While driving my car started to decelerate in the middle of the freeway and I was in no position to pull over. The hybrid battery nearly completely drained before I was able to limp off the freeway. My car threw an error message to “Check Hybrid system” and told me to pull over immediately and turn the car off. After pulling over, turning the car off, then turning it back on, the message went away but the check engine light remained. After 24 hours the check engine light disappeared until it would randomly do the same thing all over again. I ran an OBD code reader on it and it gave me P2600. After extensive research, I’ve noticed a lot of Hyundais and Kia’s around the same year as mine having the same issue with some peoples vehicle completely dying. Many threads take their vehicle into the dealership and they can’t replicate the problem so they’re just sent on their way for the dangerous problem to happen again at any given time. This is a dangerous situation because you don’t get any warning or strange engine noise to warn you. The car just pops up this message and the engine immediately starts to malfunction.
2017 Kia Optima Hybrid engine complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
I am a service provider. On 9/15/2022, a customer, who owns the vehicle with attached VIN, came for an oil change in his 2017 Kia Optima. On 11/11/2022, after nearly 2 months and 2,964 miles, the customer and vehicle owner called to tell us his car was broken down on the side of the road. Upon inspection, it was found that the oil drain plug had fallen out of the vehicle after nearly 3,000 miles. As a result, there is engine failure on the vehicle. Due to the mileage, we went to Kia West Broad in Richmond, VA to ask for their opinion. They were unwilling to assist the customer. I believe this falls in line with the current investigation from the federal safety agency into Kia drain pan assemblies and drain plug issues. I have repeatedly been hung up on by Kia when asking them questions surrounding their willingness to assist this customer who is without transportation. Each time that I ask about the investigation, I am put on hold and then hung up on.
My vehicle has had multiple issues with its hybrid battery management system since purchase. It has been towed 4 times. While driving my car will start to jerk and a warning system telling me there is a problem with the battery management system (bms) and the power train. It will tell me to pull over or to contact the service department. This car has had its battery replaced and software upgraded numerous times, but I keep having the same issue. I'm concerned the battery system is faulty and it's dangerous to drive at this point, as nothing preceeds the issues - they happen out of nowhere.
Driving and the dashboard said turn car off. Had towed to the dealer and they said $8500 for a new engine...said the oil drain bolt was laying of top of the splash shield and no oil left in the engine, they wanted to know if someone was after us...what the heck. Fought with them for 2 months.
Happened numerous times while driving in traffic or speeds over 60 MPH, engine warning light comes on stating hybrid engine malfunction turn off immediately. If I don't get to pull over immediately, I lose power until I do. When I have my phone attached to the carport program, it registers that there is someone in the passenger seat and will beep until I put the seat belt in the receptacle as if someone was there. This has happened since I first bought it and I have about 5,000. I have brought this to the dealer twice and they claim that they can't replicate either issue. This is obviously a trend. They are now sending out an "expert" to fix the problem. Otherwise I'm lemon lawing it. I have photos and video of the defect so they can't even try and say I'm making it up.
Tl* the contact owns a 2017 kia optima hybrid. While driving approximately 75 MPH, the speed suddenly reduced to approximately 40 MPH. The contact indicated that the failure occurred when the electric motor was turned off and the gas motor did not immediately turn start. The vehicle was taken to the dealer (kirby kia of ventura, 6424 auto center dr, ventura, ca). But the failure could not be duplicated. The manufacturer was also notified. The failure mileage was 5,500. The VIN was not available.
Tl* the contact owns a 2017 kia optima hybrid. While driving, the vehicle stalled and failed to restart. The check engine indicator illuminated during the failure. The vehicle was towed to the dealer (galpin kia, 8425 sepulveda blvd, north hills, ca 91343), but the failure could not be duplicated. The vehicle was not repaired. The contact referenced the federal safety agency campaign number: 18v161000 (hybrid propulsion system), but the VIN was not included in the recall. The manufacturer was notified and advised the contact to wait for a diagnosis from the dealer. The failure mileage was 143.
The vehicle is getting stuck on electric mode and not switching over to gas and losing power. Having to pull over and turn car off and back on the reset it. Car only has 2500 miles. Taking back to dealer asap. Was driving on major interstate 70 MPH error message from car said transmission error service immediately
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