Tl* the contact owns a 2002 kia optima. The contact stated that the vehicle failed to drive in a straight line. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure but refused to provide any assistance since the vehicle was not included in the federal safety agency campaign number: 09v183000 (suspension). The vehicle was not repaired. The failure and current mileage was 95,000.
2002 Kia Optima suspension complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
We have had ongoing problems with a 2002 kia optima, including tire wear, brake problems, electrical issues, excessive battery wear. This week we were notified by our auto shop that there is excessive rust on the subframe and that a recall exists for this condition. When I contacted both our local dealer and kia corporate, I was told that this particular VIN is not included in the recall, although the recall clearly states that it does meet the parameters. Upon further research, it appears that many others have experienced the same problems and been given the same information. Currently, we are left with a car that is a danger to drive and enormous personal expense to resolve.
While I was driving I had noticed that the car was pulling to the right. I had new tires and an alignment done 5-6 weeks prior, so I returned to the shop and they looked at everything and the front end was out of alignment. The shop looked further to see what caused this and found that the right front frame area was rusted and cracked. They advised me that the car was not save and that I should contact kia. I was driving the car home and the car pulled drastically to right and I heard a crushing noise from the right tire area. I pulled off the road and saw that the tire was not positioned properly. I had the car towed to my residence and am in the process of contacting kia. I was lucking to not have caused an accident, after reading some of the other similar complaints it should have been a national recall on this situation. According the records that I had checked I am only the 2nd owner of this vehicle. I hope that kia makes good on this situation.
Car was making strange noise. Took to mechanic to have check. It was discovered that the subframe is completely rusted through on passenger side at frame mounts and almost rusted through on drivers side. Mechanic determined that due to the severity of problem vehicle is unsafe to drive and will not allow back on road until necessary repairs are made. I contacted kia and was told that this particular year vehicle was in a recall due to this problem. However, this particular VIN was not included in the recall. The vehicle was originally purchased in the state of west va, as stated in the recall. Vehicle is still parked at mechanics garage and I would greatly appreciate communication regarding this matter. I was told by kia representative that I would need to contact your organization.
Tl* the contact owns a 2002 kia optima. The contact stated that while driving approximately 60 MPH, the vehicle veered to the right in a jerking motion. The failure occurred whenever the brakes were depressed. The contact stated that the failure recurred several times. The vehicle was maneuvered to the side of the road. The contact noticed that the passenger's side tire was positioned outwardly. Also, both front tires had prematurely worn due to the defect. The vehicle was towed to an authorized dealer and repaired under the federal safety agency campaign id number 09v183000 (suspension). The manufacturer was not notified of the problem. The approximate failure mileage was 120,000.
The vehicle was driven and at one point there was a noticeable difference in steering and the car pulled to the right. Within a few days of this event, the brand new tires that were purchased just a few months earlier, wore from the inner edge to about 1/3 of the width of the tire, exposing the belts. This caused one tire to pop, while the car was being driven. A spare was placed on the vehicle to get it to a tire repair location and after approximately 30 miles of driving, the spare lost all tread and also popped. The vehicle was then towed to the tire repair shop and the rusted and broken subframe was detected. The area was so rusted that portions of the frame broke and the tires were no longer running straight. I called kia and they told me although there are recalls for this very problem on kia optimas from 2001 to 2004, my car was not in the recall because I live in kansas. The recall does apply to kias in missouri, which is 15 minutes from where I live. The kansas city area is both missouri and kansas and the area where I live. The rusting is attributed to salt used during inclement weather in missouri and not only is the same salt used in kansas, but I also drive in missouri. The kia representative still refused to recognize that my vehicle should be part of the recall even though the exact same issue that caused other kia optimas to be recalled has happened to my vehicle. The recall needs to be extended to kansas because we deal with the same elements as missouri and iowa which are included in the recall. My son was driving this vehicle when the damage occurred and he could have suffered serious injury if he had been on the highway instead of a side street.
Tl* the contact owns a 2002 kia optima. The contact stated that while driving 5 MPH, the contact heard a loud noise near the front driver side tire as the vehicle dropped to the ground. The vehicle was towed to a mechanic for inspection where they advised that that the ball joints needed to be replaced. The vehicle was repaired. The contact stated that he still heard a noise after the vehicle was repaired. The manufacturer was notified and they stated that there was nothing that could be done. The failure mileage was 85,000. Updated 08-03-12 *bf updated 09/07/2012
Tl* the contact owns a 2002 kia optima. The contact stated that the vehicle was taken to a local mechanic for routine service when he was advised that the sub frame was corroded. The manufacturer was contacted but denied any assistance with the repairs because the vehicle was not included in the federal safety agency campaign id number: 09v183000 (suspension: front). The vehicle was not repaired. The failure and current mileage was 64,148.
Tl*the contact owns a 2002 kia optima. While the vehicle was being serviced, the contact was informed that the front subframe had corroded. The contact called the manufacturer and referenced recall 09v183000 (suspension: front) but was told that the vehicle was not included. The vehicle had not been repaired. The current and failure mileages were 109,834.
I have a 2002 kia optima that the VIN is not one of the vehicles that is covered by your recall the federal safety agency campaign id number: 09v183000 which states "internal corrosion of the front subframe. Over time, such subframe corrosion near the connection to the lower control arm can lead to wheel misalignment and/or other noticeable stress in steering...". You have it listed as states with difficult winters and the use of road salt. I live in louisville, ky. Not one of the named states. But. I guarantee you that this same corrosion can be caused by the water coming from the air conditioner running directly onto these parts. The back side of subframe has rust holes in it. This recall needs to be expanded to any and all kia optimas that have the AC water running there due to manufacture design. I have pictures that I can send to you showing this corrosion. I tried to get it aligned at a kia store and they said "lower control arm bracket on pass side is rusted and broken. Pass side wheel is pushed back and tires on front are angled." how was the 36,538 vehicles determined ? Was it from the state that the car was sold in ?
My son was driving our 2002 kia optima and wheel assembly fell off. The whole frame rusted from inside out causing the lower control arm to fall off.
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