I had a front end accident on 1 oct 2018. My airbags did not deploy. I received recall notice on 18 oct 2018. I have contacted kia concerning this matter several times, they will not respond to me.
2011 Kia Optima airbags complaints
Page 2 of 2: complaints 11 to 31 of 31, newest first, as owners wrote them.
My son was driving his 2011 kia optima when a spark and pop noise came from his steering wheel. All the functions of the secondary functions of the steering wheel, including the horn, air-bag, cruise control, etc. Quit working. I took the vehicle to kia and they immediately diagnosed the issue as a clock spring without looking at it, which makes be believe this is a common problem. If my 16 year old son had been in an accident, he would have not had a frontal airbag. And without a horn, he would not have been able to warn another vehicle appropriately. This is a major safety issue and kia has done nothing to rectify the problem.
Tl* the contact owns a 2011 kia optima. While driving 80 MPH, the oil light illuminated and the contact heard a load clunking noise. The engine seized and the contact was able to pull the vehicle over to the side of the highway. The vehicle was towed to an independent mechanic who stated that the vehicle was included in the federal safety agency campaign numbers: 18v363000 (air bags) and 17v224000 (engine and engine cooling). The contact was the original owner and did not receive either recall letter from the manufacturer. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 109,000.
Tl* the contact owns a 2011 kia optima. The contact received an unknown recall notification regarding the engine. The vehicle was taken to sunset kia of bradenton (4770 14th st w, bradenton, fl 34207, (941) 752-1000) where the engine was tested and passed. The contact stated that the engine had been sputtering prior to the test. The dealer stated that the failure was due to lack of oil, although the vehicle recently had an oil change. The dealer also stated that they did not find metal shavings while conducting the test and the check oil indicator was not illuminated. Approximately one week later, while driving, the engine seized in the middle of the road. The vehicle was towed back to the same dealer who stated that a new engine was needed due to the recall. The check engine indicator illuminated and the vehicle was towed to another unknown dealer where additional recalls were discovered. The unknown dealer found a deteriorated clamp that caused the hose to become loose and the engine to jolt. The vehicle was repaired, but there was no mention of the deteriorated clamps on the invoice. When the contact retrieved the vehicle, the air bag indicator illuminated. The dealer stated that the indicator was illuminated when they received the vehicle. The contact also noticed a fuel odor and noticed that the fuel pump was gushing fuel. The contact researched the failure and found that it was caused by the initial engine replacement and the brake booster hose was not properly secured. The manufacturer was not contacted. The failure mileage was 86,000.
2011 kia optima. Consumer writes in regards to airbag control unit safety recall. *ld
Tl* the contact owns a 2011 kia optima. The contact stated that the air bag indicator remained illuminated, which was a safety concern. The vehicle was taken to koons kia of woodbridge (703‑494‑3333, located at 14208 jefferson davis hwy, woodbridge, va 22191) and repaired per the federal safety agency campaign number: 18v363000 (air bags). However, the dealer stated that the recall did not cover the air bag indicator failure. The manufacturer also stated that the failure was not covered by the recall. The failure was not repaired. The failure mileage was approximately 126,000. Parts distribution disconnect.
Tl* the contact owns a 2011 kia optima. While making a left turn, the contact's vehicle crashed into the driver's side of an oncoming vehicle. The air bags did not deploy. The front bumper was severely damaged and had to be replaced. There were no injuries and a police report was filed. The vehicle was able to be driven to the contact's residence. The contact received a recall notice for the federal safety agency campaign number: 18v363000 (air bags). The dealer (evergreen kia, 9205 s western ave, chicago, il 60643, (800) 556-5223) was notified. The manufacturer was not contacted. The failure mileage was 50,000. *tt updated 11/19/18
I received a recall notice on my airbags on 8/15/2018 on 8/16 I was rear ended by a big work truck and pushed into another vehicle. 5 cars involved. My vehicle is totaled the airbags did not deploy
Tl* the contact owns a 2011 kia optima. While driving various speeds, the air bag warning indicator illuminated and remained lit. The contact stated that the vehicle exhibited the same symptoms as listed in the federal safety agency campaign number: 18v363000 (air bags). The vehicle was taken to lawrence kia (1225 e 23rd st, lawrence, ks 66046, 785‑856‑8700), but was not diagnosed or repaired. The manufacturer was notified of the failure and was unable to assist. The failure mileage was approximately 185,000.
Tl* the contact owns a 2011 kia optima. While driving 65 MPH, the vehicle stalled without warning. The contact heard an abnormal knocking noise and the air bag warning indicator illuminated, which was a safety concern. The contact called cerame kia (11655 new halls ferry rd, saint louis, mo 63033) and was informed that the engine needed to be repaired. The vehicle was repaired, but the parts were not available for the air bag warning indicator. The manufacturer was not notified. The failure mileage was 103,000. The VIN was not available.
Tl* the contact owned a 2011 kia optima. The contact stated that while driving at 55 MPH, a deer crossed in front of the vehicle. The air bags failed to deploy. The driver sustained neck and back injuries that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic where it was diagnosed and repaired. The repairs were unknown. The dealer (blackwell chrysler dodge jeep ram fiat kia 4874 riverside dr, danville, va 24541(434) 792-8853) was contacted. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was unknown.
The airbag light is on now and I'm wondering if thats a problem, I don't want to be driving down the road and it deploys.
The passenger occupant classification system sensor mat failed while the vehicle was in motion, as indicated by a light illuminated on the dashboard. The failure occurred during normal operation of the vehicle. Failure of this sensor is a significant safety concern, as it may cause the airbag not to deploy in the event of an accident. This is a known issue in other kia vehicles around the same model year, but there isn't a recall or service bulletin for this particular vehicle.
Clock spring problem. The airbag warning light is on. Took the car to the kia dealership and was told if it was a sorento it would be covered, but since it is an optima it is not covered and would cost $390.00 to replace the clock spring, as this is the diagnosed problem. Research online reveals a recall in 2012 of previous model year optimas for the clock spring. The dealership says if the repair is not done possible injury or death could occur.
Takata recall as soon as I turn the key the airbag light shows up, steady. It is on all the time, whether I am stationary or in motion. I have no idea if the airbags even work. There are also issues with the electrical system as the door often unlocks on its own, alarm goes off on it's own, lights flash inside every time I make a turn, left or right and the radio spazzes out
Tl* the contact owns a 2011 kia optima. While reversing the vehicle, it independently accelerated in reverse and crashed into a parked vehicle. The vehicle then accelerated forward and crashed into a house. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was towed and was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
My family was on hwy 75 returning from thanksgiving vacay when we discovered that the airbag light was on. After placing a call to kia, I discovered that apparently airbags aren't covered by the 130,000 mile bumper to bumper warranty. Now the ignition has an issue. Often times, I have to hit my key in the ignition in order to be able to turn the key. I am wondering if the ignition issue and the airbag issue are relateable and need to see if covered by warranty. There are 90,000 miles on this car and I have had it for less than a year. We purchased it used from drivetime. Thanks
The airbag warning light came on back in november . According to the kia owners manual this means the airbags will not work. I contacted 2 kia dealers in the tampa fl area (back in november) and have not heard back from them. I guess they must be too busy or don't like doing warranty work. Now the brake lights do not work, this car is a pos.
I was sitting in a turn lane, to turn left. There were two lanes to my right for traffic. I was waiting for a car coming from the opposite direction. I happened to look in my rear view mirror and it was completely taken up by this red object, which happened to be a car. Immediately I felt a terrible shock and my car was lifted up in the rear and the front end pointed at the road. This car drove me approximately 40 yds. Up the road. The air bags did not deploy...none of them and there was $12,000 worth of damage done to my car. I still have lower back pain and severe cramps on the left side of neck and head. Of course the driver was dui, no license, no insurance and left the scene of the accident. On 10/22/12 my wife had driven home from florida to tn. She turned on a street heading up a hill toward our home. She was going approximately 25 miles per hour, when an older grey truck coming down the hill crowded her off the road. She swerved to her right and hit a 700 lb. Mailbox(cement & bricks) this accident tore the ride side front end back by 4 feet, also buckling the hood and popping rivets in the motor. The air bags again failed to deploy. There has to be something wrong with the 2011 kia optima's air bags. She bloodied her nose and had a gash in her right wrist. There4 is absolutely no sense of having air bags when they don't do as they supposed to. This must be explored and the reason found! Thank you for your time and consideration in this matter.
I was stopped, 2nd in position, at a stop light. I was rear ended by a nissan sentra doing approximately 50 tp 55 MPH. My car was hit in the rear, pushing the front into a dually. The airbags did not deploy. I struck my head on the steering wheel. I was wondering why the airbags did not deploy. The front left bumper was severely damaged as the left rear bumper. In all, the car was a total loss.
I was traveling 55mph behind a vehicle who suddenly swerved out of the way into the right hand lane. There was a car stopped in the left hand lane, unable to stop in time I struck the black jeep liberty in the rear bumper more toward the driver side with the the passenger front bumper of my car. ( kia optima) my air bag did not deploy and I did strike my head, although I am not sure if I hit it on the windshield or on the glass top. My concern is my seatbelt did not engage properly allowing me to strike my head. And again that the airbags did not deploy.
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