While driving Kia Optima, unable to turn steering wheel. No notice when first starting vehicle. While driving, a traction and steering wheel light turns on without a sound(ding) to notify driver. Then once driver attempts to turn, unable due to steering wheel locked. Unsafe to drive on the road. Dangerous for all passengers. Our safety is put at risk due to unable to turn steering wheel while driving. Must turn vehicle off in middle of road, then it resets so steering wheel to turn. Code C12 60 returns for power steering sensor malfunction.
2014 Kia Optima steering complaints
Page 2 of 4: complaints 11 to 40 of 97, newest first, as owners wrote them.
The steering coupler for this vehicle is a cheap part that wears out easily. After just 110,000 miles my steering wheel now has a significant amount of "play" and makes a loud clicking sound while driving, even without moving the steering wheel, due to the amount of "play" in the steering. This is an expensive repair due to having to disassemble the steering column all because the cheap part wears out prematurely. This is a known problem for KIA Optimas and results in very expensive repairs for a very cheap part.
Pep boys told me in Panama City that this is a recall for Kia and it's a safety issue and my steering is loose I'm taking it to Kia on May 28th to get them to fix it
Steering is clicking when turned from side to side. Also steering wheel shakes when coming to a stop or going over bumps. Checked with several people, including a service manager at Roseville Kia. The MDPS Flexible coupler needs replacing. They confirm its an ongoing problem. See Kia Technical Service Bulletin: MDPS FLEXIBLE COUPLING REPLACEMENT CUTOMER SATISFACTION PROGRAM (CS 1604). I spoke with Kia customer service and they refused to repair under warranty.
1. On [XXX] the steering wheel stuck 2 minutes after me and my wife exited the highway and tried to park on a mall’s parking. 2. On 13 November 2024 I brought car to Herb Chambers Kia of Burlington dealership to fix (93 Cambridge St, MA-3A, Burlington, MA 01803. Phone: (781) 202-3456) . 3. On 27 November 2024 got Kia back from the dealership. Drove it back home on a highway, and a few minutes later after exiting the highway the steering wheel stuck again. 4. On 29 November 2024 the car was towed back to the Herb Chambers Kia of Burlington dealership. 5.On 14 December 2024 got Kia back from the dealership.
There is a recall on steering shaft.
There is a serious malfunction with the motor driven power steering. Needs replacement as I am not able to steer my car thus I am not able to drive it.
The contact owns a 2014 Kia Optima. The contact stated while reversing and turning the steering wheel, the steering wheel felt abnormal and made an abnormal clunking sound. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to AutoZone however, the failure could not be replicated. The contact related the failure to an unknown recall. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
driving down the road went over a speed bump and all the sudden the steering wheel started making a clanking noise it seem to steer fine but the steering column makes some kind of noise. i was told they have a recall on this item a bushing or something like that
Kia 2014 Optima LX-There are noises in the steering column when turning the wheel or going over bumps. It sounds like metal rubbing together. Took it to a mechanic and it was determined there was a coupler problem and it was recalled. The mechanic said we should take it to Kia to be fixed. I am anticipating having trouble getting them to fix it because my car year and model does not fit the total criteria. I am in New Jersey and live on the coast near long beach island. It is humid here even though NJ is not listed. [XXX] Kia recalled some 2011–2014 Optima vehicles to replace the flexible coupling in the Motor Driven Power Steering (MDPS). The recall was for vehicles produced between August 12, 2010 and December 18, 2013 that were sold or registered in areas with high humidity and warm ocean waters. The flexible coupling can wear out over time, causing noise when turning the steering wheel, especially when the car is stopped. Kia dealers replaced the coupling at no cost to customers. Please let me know how I should proceed. I will be visiting my local Kia to see if they will accomodate us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Clock spring broke causing airbag light to turn on. Clicking when turning steering wheel. Airbag will not deploy due to this issue. $800 cost of repairs
While driving my car an Alan went off telling me to pull over and turn off the vehicle. Unfortunately, I had no steering, brakes or acceleration and me and my two little boys were almost hit. I checked and my car year, make and model had a recall for the exact issue and module but mine wasn’t listed in the recall and I think it should be!
Steering seems to binding while turning the wheel in either direction.
This will be my Second Review about this dealer's service department. I'm not reviewing the service technicians but I'm reviewing the customer service, porters and advisors. I had my vehicle towed there on the 23rd of August after waiting a full month for my appointment. I have called to check on any updates to see have my 2014 Kia has been looked at. 1st time they didn't even know my vehicle was there even after confirming with a service representative. 2nd time I was told when my vehicle was assigned to an advisor someone would contact me. Today I called and spoke with [XXX] and he put me on hold to speak with an advisor. After 15min Of silence. I thought maybe I was forgotten about by mistake. I called back and [XXX] who stated this was him name when I called back was very RUDE. He stated I put you on hold to someone who would speak to you and hung up on me. This is when I called back to speak directly to a supervisor in the service department. I been on hold over 16min as I write this review. No hold music just silence. My 1st encounter here for a recall I was told to pull in lane and leave keys in car. I waited as porters took other vehicles and mine sat blocking lanes. To my amazement I listened to them saying what assholes people where for leaving their cars, when an advisor took the keys. This is an great establishment with a lot of History to have its name tarnished by bad apples. 22min on hold and one has cared to even speak to me. Please pay attention to hold times at to of screen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The steering column shakes violently between 60 MPH and 75 MPH. I have taken it to two different mechanics and they both said the same issue is the cause. There is a joint down in the steering column that has a rubber piece in the middle of it for securing the joint to keep it from shaking. That piece wears out and then it's metal on metal; hence the shaking. It always makes a loud clanking noise when I hit any bump, pothole, etc.
It feels slipping, clunking and metal hitting metal while turning steering wheel either right or left 1 inch or 2 inches either way. Feels like its going break. I uploaded the issue that I'm pretty sure it is, I called kia and they didn't extend the warrant on my specific kia optima 2014 even though it was affect and in their letter it said 2014 kia optima have that defect of coupler . I will also upload the letter but mines doesn't qualify and they're not able to tell my why
Steering column making rubbing noise when turning. It felt like a notch was rubbing against something. The car was no reason for this part to deteriorate the way it did. It just all of a sudden started this notch rubbing feeling in steering. I took car to Calavan KIA in Lithia Springs, GA to have it examined. They said the MDPS flexible coupling needed to be replaced. There are other KIA's that had this same issue, but repair was covered in recall. My repair was not covered even though it has less than 110,000 miles and is less than 10 years old.
The contact's daughter owns a 2014 Kia Optima. The contact stated that an abnormal clicking sound was coming from the steering wheel while turning in either direction. There was no warning light illuminated. The contact took the vehicle to an independent mechanic and was informed that the steering wheel coupler was defective and needed to be replaced. The dealer and the manufacturer were notified of the issue and both informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 96,000.
The contact owns a 2014 Kia Optima. The contact stated that the steering wheel would jerk and shake. In addition, the steering wheel would vibrate whenever the contact would drive over rough roads. The vibration would omit a loud vibrating noise as well. The vehicle's driver seat would move out of position independently. The contact also mentioned that whenever they attempted to move the seat it failed to adjust accordingly. The contact took the vehicle to the dealer who stated the steering column needed to be replaced along with other parts in connection to the steering. The contact stated that many bolts and screws had detached, as well, that needed to be replaced as well. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 126,170.
WHILE DRIVING AND ROTATING THE STEERING WHEEL LEFT OT LRIGHT THERE IS A "CLUNKING" NOISE. THE SERVICE REP AT KIA STATED THAT THIS IS A STEERING COLUMN COUPLER. WHILE DRIVING THERE ARE CERTAIN POINTS WHERE THE STERING WHEEL SHAKES TURNING AND HITTING LITTLE DEVIATION ON THE HIGHWAY. ACCORDING TO BUYAUTOPARTS.COM :The Steering Coupler, which includes a cylindrical rubber bushing, ensures the transfer of movement from the steering wheel to the steering rack. The axis of the cylindrical bushing is almost perpendicular to the axis of rotation of the steering system. I DO NOT BELIEVE ANY SHAKING WHILE DRIVING ON THE STEERING WHEEL SHOULD NOT OCCUR. NO WARNING LIGHTS HAVE OCCURED SINCE THE PROBLEM HAS BEEN NOTICED.
Power steering column is bad and comes on while driving and turning!
While driving making an left or right turns steering wheel locks up and very hard to turn. The steering wheel light is on with the slippery light too! Trying to pull to the side of road., turn car off and waited to restart car
The contact owns a 2014 Kia Optima. The contact stated that while turning the steering wheel left or right, there was an abnormal clicking sound coming from the steering wheel. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Steering column makes clicking noise and shakes violently when driving at 65 mph or more.
Vehicle check engine light came on at 164000mi. Diagnostics confirmed trouble codes P2562 (Power train system) and C2130, C1611, C1612 (Anti-lock brake sytem). The begins to shake at 40mph and the turbo fails to run properly causing the car to accelerate poorly and make steering an issue.
The contact owns a 2014 Kia Optima. The contact stated that while driving at an undisclosed speed, a clicking noise was heard when the steering wheel was turned. The contact's wife also informed the contact that the vehicle was shaking while she was driving. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 105,000.
Attempted theft of vehicle on 04/09/21 by breaking in the rear window since it is not armed by the factory alarm. Then breaking the steering column and using a USB charging cable to start vehicle. Vehicle is still with the dealer Russ Darrow Kia, Wauwatosa, WI. awaiting parts (back logged) due to the epidemic of break-ins on Kia and Hyundai models. Police report # 21-099-0033 and Insurance claims adjuster have been notified and paid for repairs - $3,000; claim # A00003252795 Vehicle is available for view upon request. Kia or Hyundai has does nothing to mitigate the problem nor have they acknowledged the problem. I have made several attempts to reach out to Kia for assistance, but to no avail.
I was getting into traffic and felt like power steering went on left turn Took to Kia repair shop on 5/26 RECEIVED call on 6/7 that repairs had been made costing $938.03 SAME PROBLEM NEXT DAY TOOK CAR BACK 6/11 RECEIVED message that car is repaired on 6/25 at NO Cost Picked up drove about 5 miles any took right turn to come home same it happened again They now have the car in the shop
The electric power steering stopped working.
A clicking noise in the front end started when the wheel was turned to the right. This was about 2 years ago. The dealership replaced a joint and said it was fixed. A couple of weeks later the noise started again, became worse and the steering felt looser. The front left wheel also felt loose when going over bumps. They replaced the steering column and some other related parts. This time the steering was looser, they had to replace a bolt and said it was fixed. As soon as I left the lot I heard the same noise but very faint. The dealership said it wasn't an issue but it got worse over the next few weeks. The right wheel had the loose feeling when going over bumps again. By this time the noise happened when turning left or right. The dealership replaced the steering column and the same parts as before again. That same day I could hear the faint noise again, dealership said it was fine again. The clicking noise became worse just as before and nothing is being done. The service department said they didn't think it was a safety issue but they obviously don't really know what the problem is or they would have been able to repair it. It has been several months since their last attempt and it keeps getting worse. When going over the slightest bump the front wheels have a loose feeling which is also getting worse. This loose feeling in the front wheels happens when turning and going straight. Speed doesn't seem to be a factor in any of the problems.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Kia Optima?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history