2018 Kia Optima steering complaints

Filed Nov 24, 2019 · Driver assistance, Electrical · 57,000 miles · CA

Hello I am nychole and in october of 2017 I purchased a brand new 2018 kia optima . Never really had any issues with it until fri nov 22. As I was leaving from work my car did a very abrupt jerk that I acknowledged but didn't think anything of it because my gas light had just came on. But today which is sunday my car's eps (electric power steering) light flashed. Weirded out I look at the manual in the glove compartment. As I eased into my apartment complex the car did that same jerk, the steering wheel went hard to manage/steer and 6 other lights started blinking( parking break light,epb light ,ABS light,ESC light ,battery charge light, and the master malfunction light) . I could no longer manipulate my wheel so I pull forward onto a open spot and put it in park. The moment I did this the car cut off. It will not turn over, it will not do anything besides tick. I have been great with maintenance because it was either free or dirt cheap so I always took it to the dealership. I have read more reviews of people going through similar things. Just imagine if I had my child in the car, on the interstate and could no longer control my steering wheel or the car just dying mid drive on the interstate how dangerous this issue is. My car is basically 3 years old and has less that 50 k. It has never been wrecked , towed or damaged still practically new. I have also read similar recalls about electronic issues that are only relevant to the hybrids . The recall seems similar.

Filed Oct 2, 2019 · Acceleration, Engine · 22,500 miles · AZ

I purchased a brand new 2018 kia optima in november 2018. I have put approximately 22,500 miles on it and have been keeping up with updated oil change maintenance per the schedule recommended by the dealer. On saturday 9/28 I dropped the car off for a routine oil change, and as I drove it off the lot it sputtered as if it was going to die, but it didn't. The car continued to run and it got me home. The next day, sunday 9/29, it drove without problems for about an hour, but while driving the car completely powered down and stopped working. It was a terrifying experience as I was in the middle of a major city road and almost caused a serious accident. I put the car into park and was able to start it back up, and I was lucky enough not to be struck by another vehicle. The dealership was closed at this time so I called them first thing monday 10/1 to report the issue and dropped it off. The dealership is claiming to be unable to recreate the issue so ready to give me the car back. This is a huge safety concern and I can't believe we as consumers have to put our lives at risk to wait for the problem to happen again before any recourse can be taken. From my research on the internet, it is very common for the dealership not to be able to recreate the problem so unable to provide a fix. Kia had 5+ years of engine stall problems that were not acknowledged until many years later, and the dealership certainly will not validate this. Furthermore, when the engine stalls, the power steering and brakes both go out, so you have nothing but prayers to rely on to keep you alive.