I was run off the road by a drunk driver I hit a tree at 35MPH MY AIR BAGS DID NOT DEPLOY NOR DID MY SEAT BELT LOCK!!!! I NOW HAVE MULTIPLE INJURIES I HAVE BROKEN BONES ALL THROUGHOUT MY FACE!!!!! A SEVERE CONCUSSION!!!!! Any time I call the the customer care center and try and get information or call someone I either get hung up or gave the run around and then hung up on my mother in law has also tried calling and have received the same response this is so unacceptable and unprofessional.
Kia Optima no deployment problems
113 of the 7,544 owner complaints about the Kia Optima describe airbags did not deploy in a crash, most of them for the 2013 model year.
- owner complaints
- 113
- worst model year
- 2013
- typical mileage
- 46,000
By model year
Often reported together
Airbag light 12Stalling 4Brake failure 4Seat belt 3Pulling 2Loss of power 2Warning lights 1Tire blowout 1
What owners say
Unknown the airbags didn't deploy when the car hit other driver from behind.
Stable track control failed to work, the driver seatbelt did not tighten & stayed loose, & air bags did not deploy upon hitting the ditch & small trees resulting after hitting ice/water upon coming to a stop sign at a “T” cross road.
The contact works as an investigator for the Utah Motor Vehicle Enforcement Division. The contact was investigating a 2014 Kia Optima with a salvaged title and reported that the air bags failed to deploy in a front-end collision. The contact stated that the air bags may have been removed or the air bag sensors were disconnected. The contact stated that while the driver was driving at 30-35 MPH, the brake pedal was depressed but the brakes failed to stop the vehicle. The vehicle crashed into another vehicle. The air bags failed to deploy. No warning light was illuminated. The driver's face struck the steering wheel upon impact. The driver received medical attention. A police report was filed. The vehicle was towed to a tow yard, where the insurance company investigated the crash, but had not yet deemed the vehicle totaled. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owned a 2015 Kia Optima. The contact stated that while at a complete stop at the red traffic light, another vehicle, driving off a highway ramp at an undisclosed speed, crashed into the rear-end of the vehicle. An unknown red warning light was flashing. The air bags did not deploy. The seat belts failed to restrain the contact as needed, causing the contact to hit her forehead against the steering wheel, which propelled the contact's head back to the headrest, and then the contact hit her forehead against the steering wheel for a second time. The contact was able to exit the vehicle but felt dizzy and off balance. A police officer filed a report and informed the contact that the vehicle was safe to drive. The contact was able to drive the vehicle to the nearby hospital, where the contact received medical assistance. The vehicle was later driven to the residence, where it remained parked. The contact sustained a concussion, bruises on the forehead, neck, and lower back back pain, a worsening of the contact's generative bone disease condition. The contact might undergo a back surgery. The vehicle was towed to an independent mechanic two months later. Both the mechanic and the insurance company confirmed that the vehicle was totaled. The manufacturer was notified of the failure and informed the contact that the vehicle operated as designed during the incident. The contact was referred to the owner's manual. The failure mileage was approximately 62,000.
The contact owned a 2012 Kia Optima. The contact stated that, while stopped and attempting to complete a left turn an SUV failed to yield and collided with the front driver side of her vehicle. As a result, the contact lost control of the vehicle, spun across the intersection, and careened off the roadway only coming to a complete stop after colliding head-on with a tree. The contact also stated that the seat belt Emergency Locking Retractor failed to deploy allowing her to jolt forward violently and hit her head on the steering wheel. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility but had yet to deemed a total lost by the contacts insurance provider. A police report was filed, and injuries were reported. The contact was later transported to an area hospital and treated for chest pain and neck pain. The contact also received an MRI due to possible concussion. The manufacturer was not notified of the failure. The failure mileage was 84,000.
Driving on [XXX] to Eureka, Ca. Just outside of Laytonville, CA. the vehicle in front of me swerved into oncoming traffic lane (no vehicle in his way) to go around rock, then rock was there, I swerved to the right, but hit the rock, went up on embankment, flipped over and slid to a stop. There is an upcoming California Highway Patrol report from Mendocino County, with support witness (PG&E employee) statement given to California Highway Patrol. No airbags deployed throughout the car. Pictures attached of inside and outside vehicle. No deployment of airbags was written into the report from auto wreak retriever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving on the Northbound side of the Interstate when my brakes failed when I pressed them to avoid a collision on the highway. The steering wheel malfunctioned when I tried to avoid a head-on collision with another vehicle. I couldn't control or stop the car, causing me to swerve left to right, and I then completely lost control of the vehicle. I crashed into the middle of the highway, but because my brakes had failed, the car continued at full speed into the Southbound side of the highway, causing me to wreck into a semi. The Colorado State Patrol investigated the accident. Right before I wrecked into the semi-trailer, I noticed all of the lights on the dashboard were off. My Steering wheel had fallen off completely, but the airbag never deployed even though every other airbag had deployed.
I was in an accident on 10/18/24 where a person switched lanes and hit the front end of my vehicle. My airbags didn't deploy.
The contact owned a 2012 Kia Optima. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 18V363000 (Air Bags) however, it failed to prevent the recall safety risk. The contact stated that while his mother was driving at approximately 45 MPH with the grandmother seated in the front passenger seat, another vehicle cut in front abruptly and switched back into their original lane, causing the contact's mother to crash into the rear of another vehicle ahead. The air bags did not deploy. No warning light had illuminated. The contact's grandmother was taken to a local hospital for injuries including a swollen face, both arms harmed, broken teeth, 3 broken ribs, and back pain. The contact's mother was later taken in a personal vehicle to a local hospital for injuries sustained for bruising on their chest, back and neck pain, and an injured toe on her left. A police report was filed. The insurance provider deemed the vehicle totaled and took it to a tow lot. The manufacturer was made aware of the failure. The failure mileage was approximately 225,000.
Related recalls
Air bags: air bag/restraint control module
- What is wrong
- Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
- Risk
- If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
- Remedy
- Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC165.
Recall number 18V363000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
- Risk
- In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
- Remedy
- The affected vehicle was remedied on January 10, 2017. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC143.
Recall number 17V007000 · Recall details
Air bags: frontal
- What is wrong
- Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
- Risk
- If the second stage air bag does not deploy it increases the risk of injury or death.
- Remedy
- Kia will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 6, 2016. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC131.
Recall number 16V231000 · Recall details
Air bags: frontal
- What is wrong
- Kia motors america, inc. (kia) is recalling certain model year 2006-2008 kia optima vehicles manufactured from september 29, 2005, through january 29, 2008, and model year 2007 and 2008 kia rondo vehicles manufactured from september 13, 2006, through march 21, 2008. The clock spring contact assembly for the driver's side air bag supplemental restraint system (SRS) may become damaged through usage over time. If the clock spring contact assembly becomes damaged, the driver's air bag electrical circuit will experience a high resistance condition potentially causing the driver's air bag to not deploy.
- Risk
- If the clock spring develops high resistance, in the event of a crash, the drivers air bag will not deploy and will not be able to properly protect the driver, increasing the risk of injuries.
- Remedy
- Kia will notify owners, and dealers will replace the vehicle's air bag clock spring contact assembly, free of charge. The safety recall began on july 11, 2012. Owners may contact kia customer assistance center at 1‑800‑333‑4542.
Recall number 12V014000 · Recall details
Air bags: side/window
- What is wrong
- Vehicle description: passenger vehicles. The side air bag wire harness for the driver position could be mis-routed, which could result in it being pinched or cut by the seat cushion tilt mechanism.
- Risk
- Damage to the wire harness could result in the side air bag not deploying in an accident.
- Remedy
- Dealers will check for proper routing of the side air bag wire harness and secure it in place with a plastic tie-wrap. If the wire harness is damaged, it will be replaced. Owner notification is expected to begin during may 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kia at 1‑800‑333‑4542.
Recall number 01V156000 · Recall details
Questions about the Kia Optima no deployment
Which Kia Optima years have airbags did not deploy in a crash problems?
The model years with the most reports are 2013 (12 complaints), 2008 (10 complaints) and 2001 (9 complaints).
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