Kia Rio no deployment problems

Filed Oct 7, 2023 · Airbags, Driver assistance · CA · crash

I received a letter from KIA corporation that they would voluntarily replace a part (the clockspring assembly) in the steering wheel shaft as the malfunction would impair the proper functioning of the air bags, in the letter they stated specifically that this would not cost me any money out pocket including the diagnostic, I took the car to one of their dealers and they refused to service my vehicle if I did not pay upfront. I called another of their dealers but they also said I would have to pay for the diagnostic. I then called corporate and also corresponded with them via email but they did not solve the problem. Ever since I have been involved in two separate collisions and the air bags did not deploy, also the horn stop functioning and after doing some online research I found out it also depends on the part that was supposed to be replaced to function, the steering wheel control such as cruise control etc. also stopped working. Corporate has not gotten back to me and I feel they are just going to let it die out and not do anything about it. Meanwhile I am driving the vehicle without air bags, horn and steering wheel controls. I have no choice because my family only owns this vehicle. Please let me know what I need to do to get help to get a solution for this issue/s. thank you. Note: At this moment I only have information related to one of the collisions but I could provide for the other if need be. Also, the car belongs to my wife [XXX] ) but I was the driver at both collisions as I am the primary driver in my family household. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 18, 2023 · Airbags · TN · crash · 1 injury

Victim was hit head on by a truck. Victim was going 10-15mph truck faster. Victim was t-boned on the driver side at the front tire. The entire front fender and frame were damaged. Victim sub-stained a bad shoulder injury and ptsd. Air bags did not deploy.

Filed Sep 16, 2022 · Airbags · PA · crash

I was sitting behind a S.U.V . when it started to move i doubt if we were going 5 miles I slightly moved my steering wheel not even a half a turn to move straight behind the S.U.V. My car shot to the right jumped a curb, hit a pole, thru two trees down a hill and into a fence. when it was all said and done my car wouldn't stop, my airbag never deployed and my car was totaled. i kept asking if there was a way this car could be examined.the insurance company took the car.i had started having problems prior to this incident that started around the end of May. but before that the car ran pretty good and only had 52,000 miles.1st it wouldn't start after driving it for a while. you would have to wait a few minutes and it would restart. So my husband took it to our mechanic. he couldn't find anything wrong and it even passed inspection. About a week and a half later i am driving and the car just stopped while I am driving no power.I finally get it to start again.get it to a safer place and called AAA towing. they towed it to Kia. they replaced some type of sensor i believe it was a crank.it ran smooth but it still didn't feel right.it had a hard time pulling hills and the acceleration wasn't right. it kept losing acceleration like it was going to stop on me again then it would seem to kick back in. I had planned that Weekend to take it up to pep boys for diagnostics and take it back to Kia to see what was wrong with it. but I had the incident that friday . i uploaded a police report. and i do have repair ,inspection & and tow bill if needed

Filed Dec 30, 2021 · Airbags · MN

Rear ended a car at 60 mph on black ice and the air bags did not deploy

Filed May 27, 2021 · Seat belts · 5,000 miles · PA · crash · 1 injury

The contact owns a 2020 Kia Rio. The contact stated while driving through an intersection, another vehicle ran a red light and crashed into the left front passenger side of the vehicle. The contact stated that the seat belt detached from the base. The air bags failed to deploy. A police report was filed. The contact sustained broken teeth, a split tongue, a broken hand, a concussion, and an abdominal contusion that required medical attention. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 5,000.

Filed Dec 27, 2020 · Airbags · 54,000 miles · IN · crash

I hit a deer head on going 74 MPH on the pennsylvania turnpike. Severe front end damage. Airbags did not deploy

Filed Dec 1, 2020 · Airbags · 36,000 miles · FL · crash · 1 injury

Tl* the contact owns a 2019 kia rio, the contact stated that while his daughter was driving at 42 MPH, while in the left lane to go straight. Another vehicle was in the turning lane to make a left turn, the vehicle made a right turn instead and crashed into the vehicle left front tire causing the tire to explode with impact. The driver lost control of the vehicle, the other vehicle pushed the vehicle at high speed, the vehicle landed into a ditch and came to a stop. As a result, the driver hit her head against the steering wheel. The air bag failed to deploy. The driver sustained back, arm head, foot and right wrist injuries that required medical attention. The other driver did not sustained injuries. A police report was filed. The vehicle was towed to the contact residence. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.

Filed Dec 4, 2019 · Engine · 93,000 miles · TX · fire · 1 injury

Tl* the contact owns a 2015 kia rio. While driving 60-65 MPH on the freeway, the vehicle started to jerk and a loud grinding noise was heard without warning. The contact managed to exit the freeway onto a residential street where the contact noticed smoke under the hood. Suddenly, there was a loud explosion under the hood and the contact's head impacted the steering wheel. The vehicle became engulfed with black smoke. The contact sustained a busted lip, bruised eye, a whiplash, and a concussion. Medical attention was not receive as of yet. The air bags did not deploy. A police report was not filed. The vehicle was towed by an independent mechanic to a lot. The dealer and manufacturer were not contacted. The cause of the failure was not determined. The failure mileage was approximately 93,000. The VIN was unknown.

Filed Jul 9, 2019 · Body, Wheels · 60,000 miles · IA · crash · 2 injuries

Takara recall I was hit on the driver's side of my car by a semi doing approximately 58 MPH in doing so my car went into a spin and the back of my car hit a concrete bridge, on a 2 lane interstate. My air bags did not deploy!

Filed May 6, 2019 · Airbags · 102 miles · AR · crash · 1 injury

Tl* the contact owned a 2019 kia rio. While driving 35 MPH in the right lane, another vehicle turned from the center lane and crashed head on into the contact's vehicle. The air bag failed to deploy. As a result, the contact sustained neck, shoulder, right foot, and left knee injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed destroyed. The contact called cavenaugh kia (located at 3315 stadium blvd, jonesboro, ar 72404, (870) 933-8888) and informed them of the crash and air bag failure. The manufacturer was notified of the failure and provided case number: 13159355. The cause of the failure was not determined. The approximate failure mileage was 102.