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Kia Rio door locks problems

30 of the 1,296 owner complaints about the Kia Rio describe doors won't lock, open or latch, most of them for the 2001 model year.

owner complaints
30
worst model year
2001
typical mileage
78,000
Is there a fix? There are 2 recalls for this area of the car. See below

By model year

  • 2019
    1
  • 2013
    6
  • 2009
    3
  • 2007
    2
  • 2005
    2
  • 2004
    2
  • 2003
    1
  • 2002
    3
  • 2001
    10

What owners say

Filed Jan 27, 2024 · Electrical · TX

driver door lock has stopped responding to the key fob and the door no longer unlocks with the key. the key works, but only unlocks the other doors, even when used on the driver side. The driver side lock also does not respond to the inside buttons for unlocking the door. all three other doors work, but not the driver side. dealer was unable to fix.

Filed Oct 31, 2022 · Locks · CA

Doors latches. I have had to replace ALL door latches multiple times and also have issues with door handles not working in manual or with keyless entry. very poor design and prone to breaking or shattering the internal latch to door causing failure to locking or functional of doors.

Filed Jul 6, 2022 · LA

The doors will lock and won't unlock. This happened to the front passenger door when the car was less than a year old and they repaired it. The rear passenger door locked and it won't lock so I don't load items on that side but yesterday, July 5, 2022 I got locked in on my drivers side! I had to exit the vehicle by crawling over the stick shift to the front passenger side. I've seen hundreds of complaints about this and can't understand why there has not been a recall.

Filed Jul 5, 2022 · TX

The door locks stop working. There are a ton of complaints on the internet of the same issue, the door locks will not work with the fob or with the key.

Filed Mar 8, 2022 · FL

The driver interior door latch will not fully retract. As a result it is nearly in the open position. With the door latch nearly in the open position, the door could unexpectedly open creating a safety hazard. Kia is unable to determine if this is covered by the warranty without paying a hefty diagnostic fee. There were no prior symptoms before this issue occurred.

Filed Nov 2, 2020 · Electrical · 78,000 miles · NJ

Tl* the contact owns a 2013 kia rio. The contact stated that the tire pressure sensor, the driver side window switch, the rear passenger door locks, and the clock spring failed to function as designed. The contact stated that the vehicle was well maintained. The contact took the vehicle to difeo kia (1320 ocean ave, lakewood township, nj 08701; (833) 842-8290) where the mechanic replaced the clock spring and the driver's side window switch. The tire pressure sensor was repaired by a certified mechanic at the tire shop. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.

Filed Aug 14, 2019 · Body · 100,000 miles · CA

The door latches have all worn out and need to be replaced. We rarely use the back doors as it is a car that is driven to work and back and there are no small children requiring frequent use. When the doors are opened and then closed there is a rattle that can be heard. I have never heard of a problem such as this and replacement is extremely expensive.

Filed Apr 20, 2019 · 136,000 miles · ID

My wife got locked in her car in the garage at home. There is a spring on the door latch that holds up a lever, that broke, causing the lever to drop and jam the lock lever. When she tried to unlock her door it would not release and the auto lock function kept the other doors locked too. We were able to use my key to quickly unlock and open the passenger side door and get out by crawling over the center console. A simple google search found a few thousand entries showing this same issue with other kia rios and optimas where people are getting stuck in their cars.

Filed Jul 10, 2018 · 69,000 miles · AR · 1 injury

Inside door handles. Vehicle was stationary. The chrome paint used on the inside door handles cracks forming razor sharp edges that has sliced my hands deep while opening doors twice. I have called to report this awhile back and was told it would be sent to higher. Have not heard any response to this day. I have had to put electrical tape around all door handles to prevent being cut while opening doors. I have read on kia forums where others have had this same problem. My question is, what are you (kia motors) going to do about this problem? My concern is that a child will if not already, be cut bad by this. It could be bad enough to require stitches as this is a razor sharp edge we are talking about. This should be put on a safety issue recall and fixed by kia motors just saying. At least use something different on future vehicles. Thank you [xxxx] parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Apr 25, 2017 · 69,000 miles · LA

Part affected:-door: the rear passenger door will not unlock, manually nor by key-fob, therefore I'm reduced to using three doors on a four door car. *this is the second time this malfunction has happened. The first time, it was the passenger front door. All-star kia of baton rouge repaired it because the car was still under warranty however, now that the car is paid for and no longer under warranty they want to charge a $100.00 diagnostic to see what the problem might be because they don't know.

Related recalls

Latches/locks/linkages: trunk lid: latchReported August 24, 2023 · 319,436 vehicles affected
What is wrong
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Risk
A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy
Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC278.

Recall number 23V594000 · Recall details

Latches/locks/linkages: trunk lid: latchReported August 9, 2021 · 253,074 vehicles affected
What is wrong
Kia Motors America (Kia) is recalling certain 2016-2018 Forte 4-door, Forte Koup 2-door, and 2018-2019 Rio 4-door vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Risk
A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy
Dealers will replace the trunk latch assembly, free of charge. Owner notification letters were mailed on February 10, 2022. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC216.

Recall number 21V622000 · Recall details

Questions about the Kia Rio door locks

Which Kia Rio years have doors won't lock, open or latch problems?

The model years with the most reports are 2001 (10 complaints), 2013 (6 complaints) and 2002 (3 complaints).

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