Dt: the contact owns a 2004 kia sedona mini van. The contact stated their recall 03v158000 concerning ABS brakes was issued in 2003 for the 2003 kia sedona. This vehicle was having the same problem as stated in the recall. However the manufacturer will not include 2004 in the recall. Front ends shimmied while braking. She was concerned because the recall stated that this could cause extended stopping distances and result in a crash. Kia has turned the rotors and pads four times. While making a hard stop when coming off of a freeway the front end, steering wheel, and the entire vehicle shook and shimmied. The contact had this problem since the purchase of the vehicle on march 14, 2004. The dealership and manufacturer were not willing to repair the vehicle right now under the recall. She was in touch with arbitration, and with consumer affairs to possibly apply the lemon law for this vehicle. She has a letter that was written from kia general sales manager, where she takes vehicle in for service. The letter stated: that 2003 recall came from kia motor corporation not from dealership. Therefore, she might qualify for the lemon law. Also, told her to pursue the problem that way. The contact has copies of the letters available from the agencies that she corresponded with. The consumer also heard a ticking noise coming from the engine *ak
2004 Kia Sedona suspension complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Dt: the caller received a recall letter but can't get repair work done. Dealer said they did have the parts to fix it. Throttle cable and wheel barings faiked. Dealer said parts were on back order. Manufacturer has not been contacted yet.
Dt: consumer received a recall notice on rear outer bearings. Consumer could not get repair work done at dealership because they did not have enough parts to fix the recall . Consumer was placed on a waiting list, but no calls were returned. Concerned, consumer called kia. And was told they only received 400 parts a week from korea to supply all of their us dealerships, and did not offer any time frame as to when the repairs could be handled. No repairs at all, but has not been experiencing a problem.
Dt:contact attempted to have a recall taken care off but the parts were not available from kia. They were on back order. Contact was told by the dealer and by kia they were on national backorder . He has been told that back order will take approximately 2 weeks. He was concerned because the recall was for damaged outer wheel bearings. He knew there was damage to the wheel bearings, and that he was driving an unsafe van, and transporting children in the van.
Dt: consumer received a recall notice. Contacted dealer, and they do not have the parts for recall repairs. Dealer did receive some parts but not complete parts, then, contacted the manufacturer, who first said they didn't have any, and some were not complete. Manager said that consumer would hear a humming 10,000 miles prior.
Thumping noise from front end..wheels or struts. Usually occurs at slow speeds on uneven surfaces. Not as noticable at higher speeds. This concerns me because something is apparently loose and vibrating yet they have yet to correct the problem. If you look at ww.kia-forums.com and look under sedona, you will see numerous people with the same problem and kia has yet to fix it. I guess they won't be happy until the front end falls out or something. People have had their whole front end basically replaced and still they have the problem.
On 10/17/04 while driving to work I heard a noise like I had a flat, when the vehicle was checked there was no flat. I drove the vehicle to the nearest exit. When I attempted to move the vehicle the whole tire fell off the vehicle, the rear drivers side . The vehicle was towed to the dealer where new parts were ordered. In my opinion I dont feel safe driving this vehicle because it could happen again and next time I might not be luckey. I could have killed or my whole if they were with me.
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