The vehicle experienced a sudden loss of motive power and triggered diagnostic trouble code P1327, which indicates severe internal engine damage and bearing failure monitored by the Piston-ring Noise Sensing System. This vehicle is subject to active Safety Recalls SC209 (the federal safety agency Campaign 21V259000) and SC336 (the federal safety agency Campaign 25V099) for manufacturing defects in the 2.0L Nu MPI engine piston oil rings. The vehicle is currently grounded at an authorized dealership, Kia of North Austin. The Service Manager initially provided an out-of-pocket engine replacement quote exceeding $8,000 instead of processing it as a $0 safety recall claim. Furthermore, the dealership is currently attempting a diagnostic bypass maneuver to attribute the P1327 recall engine code to a "faulty knock sensor" in order to issue a paid out-of-pocket bill. The manufacturer and dealership have failed to provide a mandated loaner or alternative transportation, causing a severe and ongoing family transportation hardship while the safety recall verification stalls.
2021 Kia Seltos: engine knocking or ticking
31 of the 384 complaints about the 2021 Kia Seltos describe engine knocking or ticking.
- owner complaints
- 31
- of this car's complaints
- 8%
- recalls
- 2
Engine knocking or ticking by model year
- 20261
- 20241
- 20226
- 202131
What owners say
Car began throwing a P0304 code in June of 2025. I took it to Brookshire Car Care and they ran a diagnostic, but found nothing to be wrong. In November of 2025, the car began throwing a P0304 code again and this time also had a P0303 code and P0335. The car was taken to Christian Brothers as it was unsafe to drive and the closest mechanic to my location. They found the crankshaft sensor to be damaged due to metallic debris. In March of 2026, the P0304 code came on again and I now took it to the closest Kia dealership. They determined 2 coils and all spark plugs should be replaced. Now, again, the P0304 code is back as of [XXX]. I have a long list of symptoms that include the metallic debris on the crankshaft sensor, rapid oil loss, frequent rough starts on a cold engine, a metal ticking sound, constant idle vibration, a/c shuddering when car is idle or turned on and in park. The dealership has said they will not acknowledge the findings of Christian Brothers because they are not the ones who made the repair. They said they will do a thorough test on my engine, however they continued to insist it is likely a fuel injector issue. I am concerned there is extensive engine damage and they are going to try to get out of the repair by saying it’s a cheaper fix and not determining the actual cause. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Acceleration is sluggish and vehicle struggles to maintain freeway speeds. Engine stalls (engine turns off, ACC still on) during normal operation. When reducing speed approaching a stop and for making a right angle turn, only the engine shuts off, all accessories (i.e. lights, climate control, radio and navigation screen) remain on. Tachometer intermittently indicates significant increase in RPM not comparable to vehicle speed. With IGS deactivated and AC off there is no change in engine stall occurrence; gasoline level is sufficient enough to not be a contributing factor and nominal amounts of engine oil is verified, yet an engine ticking is definitely audible. Oil changes (including oil filter replacement) completed every 5,000 miles, along with other milestone services in accordance with Kia preventative maintenance schedule. *there is oil burning somewhere, as the recommended amount only lasts approximately 1,000 miles; however, no noticeable traces of oil are observed in the same spot where vehicle is regularly parked. ***Three occurrences w/similar symptoms, CEL and P001700 via OBDII diagnostic scanner (attached history of dealer service and diagnostics): 1. 2024-10-11 @ 56,990 miles 2. 2025-02-26 @ 61,732 miles 3. 2026-05-01 @ 74,839 miles Each time the following parts were removed and replaced: -24370 2E020 (FP): CVVT ASSY-EXHAUST -24200 2E074 : CAMSHAFT ASSY-EXHAUS -22441 2700 : GASKET-ROCKER COVER -22443 2000 : SEAL-OIL On average, this issue occurs at 14,000 mile intervals (57k, 62k, 75k) which, with diagnostics, parts (12,000 mile part warranty), and labor adds a $2,000 cost to own annually. **Symptoms closely resemble Class Vehicle defects outlined in both: -the federal safety agency Campaign Number 25V099000 -the federal safety agency Campaign Number 21V259000 When my VIN is submitted for recall inquiry, neither campaign applies. In the meantime, it's a pain doing so, but I've discovered a delicate temporary workaround: shift to Neutral, press start until engine runs, shift to drive
My 2021 Kia Seltos SX Turbo (1.6L Turbo engine) is experiencing severe, excessive oil consumption, burning (and heavy smoke ) approximately 1 to 2 quarts, (Kia dealer oil change standard amount) of oil every 1,000 miles without any external visual leaks. A formal diagnosis by a certified Kia dealership confirms that heavy carbon buildup has accumulated around the piston rings, causing severe ring distortion. Because the oil rings are stuck and distorted, the engine is bypassing oil directly into the combustion chamber and burning it. This exact physical failure mode—carbon buildup causing piston oil ring failure—is identical to the defect described in the federal safety agency Recall 25V099 (Kia Campaign SC336) for the 2.0L Seltos models. However, my vehicle is currently excluded from safety remedies due to its 1.6L Turbo engine variant. This vehicle presents a severe safety hazard, including sudden engine knocking, very heavy smoke from the exhaust, power loss, stalling at highway speeds, or potential engine fire due to running dry on oil. Regulators must expand the scope of the piston ring investigation to include the 1.6L Turbo engine footprint. There were no engine lights, oil lights, or any warning codes. I was told by Kia repair service department that although the car was smoking heavy and smelled like it was burning that I should continue to drive it and then I wasn’t in danger. Please help
Purchased new, Feb, 2020. Received piston ring defect recall notice (SC209). Serviced by dealer July, 2021. In 2025, noticed engine knocking noise. Car stalling out. No warning lights. Car 3 quarts low on oil. Consumption tests proved excessive oil used. Piston ring soak (Kia's "solution") did nothing to reduce oil use. After ring soak, oil still low at 1000 mile test. I stressed my belief the engine needs replacement and a ring soak is a band aid, NOT a permanent fix. Was asked to drive 3000 miles, check the oil, and top off if necessary. The engine was noisy during this test. At the 3000 mile mark, I pulled the dipstick. Bone dry. Drove to the dealer and told them it was very low. They sent me to the lounge and said they would pull the car in and come get me. When they didn't come, I went to check, to find a service rep putting oil in my car out in the parking lot. He claimed it was only about one quart low. Then, another consumption test at 1000 miles. Low again. They wanted to do another 1000 mile check after this. They changed the oil and told me to come back at 1000 miles. When I came back, I asked to be present to witness the oil level. They took me to the lounge, said they were pulling the car into the shop, and would come get me. Again, they pulled the stick without my presence, and told me it was full. Now, they want me to do another 4000 mile test. I took the vehicle to two independent mechanics. Their borescope inspection proved engine damage. I have filed a complaint with Kia Corporate and it seems to be falling on deaf ears. I demand a full refund at this point! Kia has lost my trust, both in quality and customer service. I have all the maintenance records and a written statement regarding engine damage, along with photos from the borescope.
The contact owns a 2021 Kia Seltos. The contact stated while driving at an undisclosed speed, the contact noticed an unusual knocking sound and the engine seized. In addition, several warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The contact inspected the vehicle and noticed that the oil was three quarts low. The contact stated that the vehicle was scheduled for a service appointment for an oil change the following week. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
The engine catastrophically failed on an 45 mph road. There was no warning leading up to this incident at any time previously. The engine lost all power and the car shut off on this road. My husband was able to pull it over and tow it into a mechanic. The mechanic said the oil was disappearing somewhere without any residue, and without triggering any warning light of any kind. In essence the oil is not low enough to trigger the light but it is also escaping somewhere. The mechanic said it seemed like the engine had a fault in it. Because of the open recall on the piston rings, we had it towed to the dealership who then claimed this problem has nothing to do with the faulty piston rings. Instead they said there is a rod knock. The car is currently at Doug Smith Kia in Lindon, Utah and can be inspected there.
Excessive oil consumption Engine damage or failure Ticking noise from the engine Loss of power when driving Rough idle, shaking the car is not able to be used, for safe.
My 2021 Kia Seltos (manufactured April 2020, ~94,000 miles) has the 2.0L Nu MPI engine affected by a known piston oil ring defect. Symptoms include piston noise, excessive oil consumption, rough idle, reduced power, and codes: P1327 (PNSS-detected knock), P0304 (cyl 4 misfire), P0017 (crank/cam correlation error). These indicate progressive cylinder wall scoring from improperly heat-treated rings, risking seizure or fire. Service history shows: • SC209 (Safety Recall 21V‑259) inspection in Jul 2021. • SC209A (PNSS software update) in Feb 2022—explains why P1327 now triggers. • Other campaigns: anti-theft (CS2309/CS2312), AWD ECU (SC242/SC297), ECM logic (SA463). The defect progressed despite early recall work; dealers deny full engine replacement, citing prior completion or shifting coverage. SC209 has no mileage limit—progressive damage qualifies for re-inspection (vibration test, bore scope, compression) and free long block replacement if confirmed. You’ve faced loaner return demands before 2-week period, goodwill denials, and inconsistent coverage. The issue aligns with the federal safety agency concerns (e.g., AQ25001 on similar recall effectiveness).
I am reporting a failure of the remedy for the federal safety agency Recall 25V099 (Kia Recall SC336). My 2021 Kia Seltos with the 2.0L Nu MPI engine is exhibiting severe engine knocking and high oil consumption. Despite providing video evidence of the knock to Archer Kia (Houston, TX), the dealership refuses to acknowledge the defect or perform the required borescope inspection. This defect is a documented fire and stall risk. I am being denied a loaner vehicle despite having a medically fragile child who requires this vehicle for surgery and doctor appointments. The dealership is utilizing 'oil consumption tests' as a delay tactic to avoid performing the recall-mandated engine replacement. This vehicle is unsafe to operate.
My vehicle is included in the federal safety agency Recall 25V099 / Kia SC336 for defective piston oil rings. The vehicle has experienced stalling, loss of power, knocking noises, and oil consumption. The engine behavior is unsafe and consistent with recall-related engine damage. Kia closed my case based on a dealer’s subjective noise judgment, but no mechanical engine testing (oil consumption, compression, or cylinder inspection) was performed. The recall remains incomplete and the vehicle continues to present a stalling and fire risk.
The contact owns a 2021 Kia Seltos. The contact stated while driving 45 MPH, the engine started making an abnormal loud knocking sound. The check engine warning light was illuminated. The contact was able to drive to the residence. The contact stated that the failure worsened while attempting to drive the vehicle to the dealer. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact related the failure to the federal safety agency Campaign Number: 21V259000 (Engine), which included the VIN. The dealer informed the contact that a claim could not be submitted to the manufacturer for the engine replacement approval because the contact did not have oil change receipts. The contact stated that the residence had previously caught on fire, and the contact no longer had the receipts. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The contact was informed that the case could be escalated to an unknown department. The contact had a follow up call with the manufacturer, but no further assistance had been provided. The failure mileage was approximately 24,000.
Service bulletins that may apply
- This bulletin provides information related to the Technical Service Bulletin previously published under...
- This bulletin provides instructions to perform an engine vibration inspection using the Kia Diagnostic...
- Piston noise sensing system (pnss) inspection
- Excessive oil consumption nu/gamma/theta/kappa engines
- Subsequent repair action: engine replacement instructions for piston ring noise DTC 1327 (SC209Y)
- MIL on DTC P0605 and/or P2181 ECM logic improvement (SA463)
- Subsequent repair action: engine replacement instructions for piston ring noise DTC P1327 (SC209Y)
- Data collection: extract california emissions data from ECU (DC21)
Related recalls
Engine and engine cooling: engine: hard parts internal/mechanical
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
- Risk
- Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800‑333‑4542. Kia's number for this recall is SC336.
Recall number 25V099000 · Recall details
Engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
- Risk
- A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
- Remedy
- Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC209.
Recall number 21V259000 · Recall details
Questions about the 2021 Kia Seltos knocking
Is engine knocking or ticking a common problem on the 2021 Kia Seltos?
31 of 384 owner complaints about the 2021 Kia Seltos (8%) mention engine knocking or ticking. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2021 Kia Seltos?
There are 2 recalls and 17 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Kia Seltos
Stalling 101Engine failure 100Check engine light 80Oil consumption 70Loss of power 27Misfire 18Transmission failure 18Jerking 14Won't start 13Grinding brakes 11Fire or smoke 10Hesitation 8Overheating 8No deployment 7Shudder 7Collision warning 5
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