In jan 18 2016 not knowing of any recall as we move from our home address at the time to new address, we took the kia to dealer becaus the pass air bag shows: off. Dealer just told us this will cost $1800 to fix and never even bother to check on recalls. Now when we check the federal safety agency for this vehicle we found the recall campaign # 11v473000 . Wr call kia motors and they refuse to honor the campaign recall on pass air bag on our truck claiming the part affected that makes has nothin to do with the air bag !! Passenger air bag continues to be off so when we ride in the SUV I have no protection. We called kia today 7/23/20 and they refused to honor it or instruct dealer to reparir it . If the part affected has nothing to do with it, then why is the air bag not working if this was correct? Please help us because of ur moving from one address to another we were never told and in the blogs and your website all kias have the same problem with the passenger air bags
2008 Kia Sorento airbags complaints
Page 2 of 3: complaints 11 to 40 of 66, newest first, as owners wrote them.
I was in an auto accident 8/18/17 tossed back and forth like a rag doll my air bag didn't deploy on impact until the 4th time and I was knock out unconscious. Don't recall my seat belt worked I recall being tossed back and forth back and forth and took my last breath. This is my 3 time doing this. It was moving I was hit in an accident.
Tl* the contact called on behalf of her step-son whom was a passenger in a 2008 kia sorento. The contact stated that her step- son passed away and the air bags failed to deploy. The contact stated that per the police report the driver was driving at approximately 55 MPH when he loss control of the vehicle, crossing into on-coming traffic, colliding head on into the driver side of the other vehicle. The contact stated that the frontal driver side ar bag deployed however, the front passenger side air bag did not. The vehicle was towed to a tow lot and deemed a total loss. The driver sustained a broken foot that required medical attention however, the front seat passenger sustained fatal injuries. The manufacturer was not contacted by the contact's family. The approximate failure mileage was unknown. *ln
Hit a guard rail on the front; side and rear (did a 360 and 180) and none of the air bags in my vehicle deployed. I was on interstate 90 going about 65-70
My check engine goes on and off whenever. Passenger airbag light grout it to autozone for check and it stated sensors. My shop says they fix it and it continues I have had the car for almost 2 years now
Tl* the contact owned a 2008 kia sorento. While making a left turn, the contact's vehicle was rear ended by another vehicle. The contact's vehicle also sustained a side impact by a different vehicle. The air bags failed to deploy. The contact sustained back, neck, and shoulder injuries as well as internal bleeding from the seat belt, which required medical attention. The front and rear passengers also sustained back and neck injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed destroyed. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000. The VIN was not available.
The front passenger air bag says its turned off when there is an adult in the passenger seat.
Tl* the contact owns a 2008 kia sorento. While driving 25 MPH, the vehicle shook and stalled. Additionally, there was an abnormal thumping noise and the check engine, air bag, and electronic control indicators illuminated. The vehicle was towed to an independent mechanic who stated that the automatic control sensor, rear sensor bearing, and rear line driveshaft needed to be replaced. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 128,000.
The air bag off light is still on when someone is sitting in the passengar seat
Tl* the contact owns a 2008 kia sorento. While driving approximately 35 MPH, the contact's vehicle crashed into the side of a second vehicle. The crash caused severe damage to the front end of the contact's vehicle. The air bags did not deploy. The driver sustained a head contusion, which did not require medical attention. A police report was filed and the vehicle was towed. The cause of the failure was not determined. An unknown kia dealer in cape dorodo, missouri and the manufacturer were notified of the failure. The failure mileage was 103,000.
I was in a collision that was my fault, I rear ended a mini van hit a concrete/stone/ dirt barrier and my air bags did not deploy.
Tl* the contact owns a 2008 kia sorento. The contact stated that the air bag warning indicator illuminated. The vehicle's passenger alert system, which informs when the seat was occupied, remained activated. The contact took the vehicle to the dealer where it was diagnosed that the air bag sensor module needed to be replaced. The vehicle was not repaired. The manufacturer stated that the vehicle was not included in a recall. The approximate failure mileage was 125,000.
On occasion, "passenger air bag off" light goes on while an adult (>120lbs.) is sitting in the front passenger seat.
"takata recall" I was hit head on where my airbags never came out. Airbag lights are on but air bags never deployed. I was at a complete stay steal when I was hit.
Tl* the contact owns a 2008 kia sorento. The contact stated while starting the vehicle and in park, the air bag deployed inadvertently. The contact sustained left arm injuries and left leg injuries due to deployment of the air bags. Medical attention was not required and no police report was filed. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 114,000.
Tl* the contact owns a 2008 kia sorento. The contact's wife, who was 5 foot 6 inches tall and weighed 130 lbs, was seated in the front passenger seat. The front passenger side air bag light illuminated, indicating that the air bag system was deactivated. The vehicle was taken to the dealer who replaced the seat cushion and re-flashed the software, but the failure continued. The manufacturer was notified of the failure. The failure mileage was 55,648.
Air bag indicator light on. Dealer test showed problem is with the sensor located inside the driver side seat. They say the solution requires me to replace the drivers side seat for $2500.
Tl* the contact owns a 2008 kia sorento. While driving 60 MPH, the ESC, passenger side air bag, and motor light illuminated before the vehicle lost power. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The vehicle was not included in the federal safety agency campaign number: 11v473000 (air bags). The manufacturer was notified of the failure. The aproximate failure mileage was 180,000.
Air bag light came on in dashboard after starting the car and stayed on, also light stating passenger airbag is off goes on an off. Took the vehicle to the dealers back on 8/9/12 for passenger airbag light, supposedly it was repaired but still happening. Took vehicle to dealer for air bag light in dash was advised b1448 ocs, passenger bottom seat would need to be replaced which would cost $2219.34. Informed dealer choosing not to have repaired, feel it should be covered under recall 11v473000, they stated my vehicle is not part of recall
The airbag light is on with the trouble codes of b1511, b1513, and b1448 all at the same time. I find it hard to believe that all this goes wrong at the same time.
The passenger side "air bag turned off" sign comes on intermittently even when an adult is sitting in the passenger seat at the starting the vehicle and takes several attempts to get down and get back in to turn the sign off. Occasionally, this sign lights up while driving the vehicle and it is scary at that time and not possible to take any measures at the time. I have complained to kia dealership and directly to kia company. I was told to give them pictures taken of the lighted sign when the vehicle was in motion and there was passenger in the passenger seat. I provide such pictures too. However, the dealer after keeping the vehicle for over a week at a time told us they are unable to repeat the problem and that we should keep the leather seats treated with smoothing treatment. This is scary situation that kia is aware of but not willing to address it.
Tl* the contact owns a 2008 kia sorento. While driving at an unknown speed, the passenger air bag off was displayed across the message board. In addition, the contact stated that the air bag warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the sensor in the passenger seat needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was aware of the federal safety agency campaign number: 11v473000 (air bags) but the VIN was not included. The failure mileage was 90,000.
Tl* the contact owns a 2008 kia sorento. The contact stated that while driving at various speeds with the front passenger seat occupied, the passenger air bag off warning light illuminated. The vehicle was taken to the dealer, who diagnosed that the front passenger side air bag system failed and the front passenger seat needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 151,000. Updated. 06/09/15 *ta the dealer informed the consumer the seat needed to be replaced due to the light not going off. Updated 08/04/15
2008 kia sorento. Consumer writes in regards to front passenger seat air bag light problems. *smd the consumer stated the right front passenger seat air bag light would stay on after the passenger fastened the seat belt.
Auto has a dashboard alert when someone sits in the passenger seat. The warning light goes out and there by arming the passenger side air bag. If this light doesn't go out, the airbag system on the passenger side will not activate. I went to the kia dealer to confirm this is what would happen. He said if the light stays on, the system will not activate. He stated that it was becoming a problem in my model of kia. It is approximately $2,000.00 to repair. To me this is a safety concern worthy of further action by your agency.
Tl* the contact owns a 2008 kia sorento. The contact stated that the passenger air bag light continuously illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 160,000 and the current mileage was 169,720. Updated 6/10/14
Tl* the contact owns a 2008 kia sorento. The contact stated that the air bag warning light illuminated whenever the front passenger seat was occupied. The vehicle was taken to the dealer for inspection and the contact was advised him they were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 15,000. The current mileage was approximately 20,000. The VIN was unavailable.
My 18 year old son was driving my kia sorento along with his 16 year old brother in the passenger seat when the vehicle hydroplaned on a wet road. The vehicle crashed into a tree on the passengers side of the vehicle in between the front passenger wheel and the door hinge. My 18 year old managed to get out of the vehicle and get help for his brother that unfortunately had passed away on the scene. After reviewing my vehicle, I personally noticed that none of the driver's or passengers air bags were deployed. I tragically lost my 16 year old son in the mist of the situation as well as having my 18 rushed to the hospital. My concern is that when I received the report from my insurance adjuster for the loss of my vehicle... There was recall attached to the findings for these air bags for which I had never been notified of. I know this will never bring him back to me but the air bags may have prevented the injuries and the fatality!!!!
Tl* the contact owns a 2008 kia sorrento. The contact stated that while driving 55 MPH in snowy weather, he attempted to avoid crashing into another vehicle and swerved off the roadway. The contact traveled over a grassy area before crashing into a tree. The air bags failed to deploy and the vehicle was destroyed. The contact struck her head on the windshield but was not transported to the hospital. The police were notified and a police report was filed. The vehicle was towed to a salvage yard. The manufacturer was not notified of the failure. The VIN was unavailable. The failure mileage was 50,500.
The front passenger air bag is turned off when an adult sets in the seat. The ocs miss classifies the adult in the front seat and the air bag light stays on which turns the front and the side air bag off. Kia has a recall campaign for certain sorentos to be reprogrammed. However when I took my car to the kia dealer I was told that my VIN number was not in the recall even though I have the same problem. They told me that I would have to pay for the reprogramming my self. This doesn't make sense to me because my sorento was manufactured within the recall dates and has the same problem. I feel this is a serious safety concern and should me paid for my kia motors.
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