I have had the car for about 4 months. During this time it has 5 times completely shut off in the middle of an intersection and once while I was changing lanes in stop and go traffic. I have taken it back to the dealer twice and they have been unable to duplicate the problem.
2011 Kia Sorento engine complaints
Page 12 of 12: complaints 311 to 316 of 316, newest first, as owners wrote them.
2011 kia sorento. Consumer writes regarding problems with vehicle within the first 2 months of purchase *tgw the consumer stated the stalled while driving on the highway. It would down shift unexpectedly and then jerk and jolt. There were times when the consumer applied the accelerator and the vehicle would not respond for a short period before the vehicle revved up and accelerated. The vehicle also pulled to the right and there was a bad grinding/rubbing sound coming from the front drivers side of the vehicle, along with spongy brakes which was a problem from the start. The consumer stated when she started the vehicle, there was a knocking noise coming from the engine. The interior lights went out, the drivers side window switch was faulty and the back-up camera stopped working.
Tl*the contact owns a 2011 kia sorento. While driving approximately 65 MPH, the contact stated that the air conditioner shut off without warning, causing the vehicle to make a grinding noise, and the check engine warning light illuminated. The contact also noticed smoke coming from under the hood of the vehicle. The dealer was notified who and advised the contact that the engine needed to be replaced. The contact did not inform the manufacturer. The vehicle was not repaired. The current and failure mileages were approximately 2000.
7/21/10 purchased kia sorrento ex fwd from moritz 110 ne loop 820 hurst, tx 7/22 noticed engine hesitated several times while driving sufficient that cars pulled around me. Contacted jerry simpson and jim cartwright service manager 7/26 took sorrento back and to moritz and rode with jim cartwright through residential neighborhoods. Car exhibited no hesitation 8/2 have driven sorrento to oklahoma twice and around residential areas in the metroplex and noticed a slight hesitation. 11/8 while in 8:ooam bumper to bumper traffic east bound on hwy 820 in fort worth,tx at a slow 15mph (est) engine chugged down and then caught and then died completely and car had to be pushed out of way. Was able to restart and make it to doctors appointment then took the sorrento back to moritz kia where we bought it and told them I wanted it fixed 11/11 not having heard from moritz kia I called them and asked that they doucument what the found and we were going to pick up the sorrento. Which we did
Tl*the contact owns a 2011 kia sorento. While the contact started the ignition,there was a loud clanking noise coming from the front end of the vehicle. The "tire pressure" warning indicator began to flash for forty- five to fifty seconds. The vehicle was taken to an authorized dealer and they were unable to duplicate the problem. The clanking noise continued to occur intermittently. The failure mileage was approximately 65.
Took delivery of a 2011, kia sorento lx, with 2.4l engine, on 4/22/10. During the next 3.5 months and 4,800 miles, this vehicle has experienced the following safety issue seven times, two of which a collision was narrowly avoided. When pressing on the accelerator, from it's default position, the engine remains at idle speed for approximately 1.5 seconds before accelerating rapidly, proportionate to the then throttle position. During this lag, the accelerator pedal was held in the position representing the appropriate amount of acceleration under normal driving conditions. This hesitation occurs unexpectedly, severely impacting normal judgment and driving reactions. This has occurred on flat pavement, slight incline or decline, from a stop, pulling out into traffic, or while traveling 35 to 40 MPH attempting to merge into traffic. It went in for service at a kia dealership the day after this problem occurred twice in one trip, almost resulting in an accident. The vehicle has currently been in the shop for one week. After one day, the dealer could not duplicate the problem and kia had no resolution, therefore both parties offered to return the vehicle. Others have reported this problem on the internet. Our incident was reported to kia. The resultant case has been escalated through kia's system, and we are now waiting for further communication. The safety of this vehicle is in question...our confidence in this vehicle has been shaken. Currently, my wife and I will not drive this vehicle, we consider it too dangerous, and we do not want to put ourselves, or others at risk.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Kia Sorento?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history