Two days later after buying the car we were driving it down the highway when I noticed that the rpms on the truck were going to high at 70 MPH the RPM would be between 6 and 7 so I decide while driving to shift it to standard shift and in this particular truck the odometer shows what gear I am in and I could also shift it manually but the truck is stuck in 4th gear and at a complete stop the start doesnt seem to want to go at all and now it want go forwards or reverse. If I turn left or right signals the head lights go off. When I stopped at the gas station the passby person saw that it was a leak under the vehicle.
2011 Kia Sorento steering complaints
Page 2 of 3: complaints 11 to 40 of 53, newest first, as owners wrote them.
All steering wheel function have stop working including horn. Radio, cruise and blue tooth controls. During a trip on the high way
En este ao a partir de julio mi carro kia sorento 2011 a presentado problema en la direcion, power tren, de acuerdo a lo que indica que tiene un desperfecto de fabrica, en dos ocaciones he tenido problema muy fuerte, se bloqueo el carro manejando y lo frenos no funcionaron y el carro siguio rodando y pude haber tenido un accidente... La otra en la carretera el carro comienza a sonar las ruedas y cuando se frena tambalea... Lo lleve para la inspeccion y paso correctamente pero me entregaron una hoja que el carro tiene desperfecto de fabrica ,,, lo lleve a la kia para la revision de las partes,,,la cual realizaron el pedido de las mismas... Pero yo como usuario no me siento conforme ya que ese cambio no me da segurida por que corre peligro mi vidad y la de la familia,,, no necesito un carro reparado lo que necesito un carro que me de segurida para toda la familia,,, una vez que cambien las parte y se me falla en la carretera quien responde por mi vida y la de la familia y la de otras personas, necesito que por favor me ayuden con una investigacion, ya que tambien tiene otros desperfecto.. Lo lleve alinear y me dice que le falta un pieza en las ruedas que no viene de fabrica y es un desperfecto,,, ya a mi el carro no me da confianza al manejar y no es confiable... Espero que durante los dos aos que falta de garantia ya que dan 10 aos no me pase nada a mi y a mi familia.. Ya que ese problema que tiene y no se realiza bien puede pasar un gran accidente...el punto es que necesito un carro que me de confianza ya que en este manejo con temor . Adjunto fotos
Vehicles interior lights, interior dash lights, headlights and other panel lights click and flicker off and on during various periods of time. The headlights stay off for a few seconds and repetitively at random times. This has occurred both early in the morning, in the evenings, it also happens just in the middle of the day to the dash lights and with the clicking. This has occurred in winter as well as summer. Originally it only occurred when it was raining, now it occurs daily. This has occurred when the vehicle has been in park and while driving on highways, on back roads, also at stop lights or a stop sign. The clicking has also occurred when the vehicle has been off, it will start making clicking noises coming from the dash area, the same noise as it makes when the headlights and interior and dash lights flicker when it is on. Also after having a recall repaired I am still having problems with the engine start stop not starting, as well as the doors not unlocking with the kia remote or by pushing the button on the exterior handle. The vehicle has also lost steering control during excessive rain. This occurred on a side street while I was attempting to turn off of a main road onto a side road the vehicle would not turn. It proceeded to go at a diagonal, only partially turning into a front lawn during the turn. It was raining when this occurred. I know there have been other issues with the phantom headlights in other kia models. And they are not fixing the issue, they are saying it is not occurring. Also they are saying they need to replace a part that cost $400 but it may not fix the issue. I have left the manager a message at the kia in myrtle beach and have asked for a good faith repair and I have not heard back.
Tl* the contact owns a 2011 kia sorento. The contact stated that the air bag indicator illuminated and remained lit. The contact also stated that the headlights operated intermittently and the steering wheel pulled to the right. There was no warning indicator illuminated. An appointment was scheduled with lee johnson kia (425‑827‑0521, located at 11845 ne 85th st, kirkland, wa 98033). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 159,000.
First issue began when car started pulling to right when going around corners on highway. Took to shop; paid for new brakes including pads, rotors, front calipers plus front driver side ball joint replaced. Ball joint rusted out so bad it crumbled to pieces when tire was taken off. Not out of shop for even a full day when the car started pulling again. This time it was a hard pull to the right while going straight on highway and in town. This time the pull was so strong the car went off road. This time it felt like steering went out completely. So back to shop to find out that the front passenger side ball joint was also shot and needed replaced. Car been out of shop barely 2 wks; now front end is making a hard clunky noise when turning and going over just the slightest bumps. The car feels like you are driving over boulders and sounds like the whole front end is about to fall apart. So back to the shop for third time in less than one month. Read multiple complaints online regarding these same issues? Im pretty sure I'll be paying for struts, shocks and/or complete repair of front end suspension after already putting $800 in to it. How has this car not been recalled for such issues?
My car just immediately started slowing down and it was extremely hard to turn the steering wheel and the brakes would not let me brake. I almost wrecked my car. Also my camera just stopped working as well.
The wheel locks while driving in rainy puddles. I can not bake any turns during this locking and have to force the steering wheel out of the lock position.
All accessories on steering wheel have gone out: radio controls no longer work, cruise control does not work, bluetooth capability(answering/ending phone calls) no longer works, and now the horn does not work. Having a working horn is part of the safety equipment on a vehicle. One day while parked, I honked the horn to get my sons attention and it did not work.the horn just stopped working. Another time I was making a left turn and some idiot not paying attention almost did not stop, as I was turning I honked the horn(forgetting it had not been working previously) and it worked just that one time. It has not worked since! How does that happen? Also, the head rest on front seats are poorly designed, both have come off completely.
Very rough start in the morning or after sitting off for over 2 hours. After 30 seconds engine noise reduced dramatically. Steering control malfunction sometimes. Making up dow button act erraticaly along cruise control and radio control. Bluetooth connection sound quality very poor.
The past two weeks or so, the left side steering wheel controls have not been working properly. The volume up button is turning the volume down. I have researched and found out that many other people with all types of kia vehicles are having this problem. For most, it has turned out to be a defective or faulty clock-spring in the steering wheel. I contacted the dealership and they acted stunned. It can't be a secret because so many other complaints are out there online. It says I have zero active recalls at this moment, when I just received a recall in the mail this week for the door latches in my 2011 kia sorento. That makes me believe there is a communication problem somewhere. The last time I took it in for a recall, the center console panel didn't get put back together properly and it doesn't fit down over my cupholders properly. It left a gap under the radio panel because of it. I will bring this to the dealerships attention again when I take it in for my most recent recall letter. However, this steering control problem is happening far more than it should, so there should be a recall for the owners. If the clock-spring is defective and someone is in an accident while turning their steering wheel, then the air bag is not going to deploy, which could result in a loss of life. That is a safety concern, and it should be a top priority for kia motors to issue the recall!!! It happens to me when I am in motion and also while I am parked.
Tl* the contact owns a 2011 kia sorento. While driving 30 MPH, the vehicle lost power steering ability and stalled. The vehicle was not able to restart after numerous attempts. The contact was able to pull the vehicle over to the side of the road. The vehicle was towed to valley hi kia (14644 valley center dr, victorville, ca 92395, (760) 955-0046). The vehicle was diagnosed, but not repaired. The results of the diagnosis was not known. The manufacturer was made aware of the failure. The vehicle was no longer in the contact's possession. The failure mileage was unknown. *tt
Tl* the contact owns a 2011 kia sorento. While the vehicle was parked in a parking lot, the steering wheel became loose. The failure occurred without warning. The vehicle was taken to the dealer (shottenkirk kia of west burlington in west burlington, ia) where it was diagnosed that the power steering column needed to be replaced. The vehicle was repaired, but the failure recurred on december 20, 2017. The vehicle was taken back to the dealer where it was diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 49,563.
My car started screeching and steering wheel made a knocking sound after leaving church on 08/27/2017. I thought it could not be my power steering fluid was low. The next day my day checked the level. It was below the half mark on the reservoir. My dad filled it nosie stopped and the knocking two days later it started again. I refilled the reservoir nosie stopped except this time grinding continued. The very next day low again grinding knocking and hard to steer. I could not turn the steering wheel. I asked about a recall. As usual I was told by the dealer there isn't one. I filled the reservoir and the fluid pours out from the rack and pinion. Yet there is no recall. This is dangerous. I'm going to call the kia head quarters to check on a recall sc147
In the last week, the vehicle shut down completely while driving. The first time it happened on the highway while driving 70mph - the car shut off and dropped to 50mph, the steering wheel locked but it started back up. Twenty minutes later while driving 25mph on a side road, the same thing happened. And then again while in a drive thru line. This has since happened twice while on the highway. The vehicle does start back up again but it is obviously unsafe to drive, especially on the highway. After researching the issue, I found there was a recall on 2011-2013 models with the same issue. I contacted kia and was told my vehicle was not part of the recall but to bring it in and have it looked at. I have an appointment on monday, december 19, 2016 to have several other recall items corrected.
The temperature was minus 3 degrees fahrenheit and the paved road was dry. The vehicle was stopped at a red light. When the light turned green I crossed the intersection and was going about 25 to 30 miles an hour when I completely lost control of the steering. The vehicle veered to the right quickly. I was in the right hand lane of two lanes. I could not hold the steering wheel to keep the vehicle from turning. I used the brake and was able to stop the vehicle before it went over a curb where I would have hit a light pole. The vehicle could not be driven, so it was towed to the kia dealership. The tires were fine. The serpentine built was fine. The power steering fluid was not low. Kia service technicians reported that the steering rack failed and caused damage to the steering pump.
After sitting overnight or all day, when backing up then going forward the car acts like the ABS is sticking and wont move forward, pulls to the left. You have put car in park, turn it off, then turn back on for it to stop.
I was driving to work on a 2 lane road with people behind me. My car made a sound like a rock rolling around in an empty water bottle then all the dashboard lights turned on and the engine died. Luckily I was able to pull over with a great deal of strength applied to the steering wheel. I called kia immediately and they had it towed to a dealership within the hour. The dealership is now claiming I had a coolant leak which caused the car to overheat but I had no indications prior that the car was overheating. They said this is probably not covered by warranty since its a leak and it should have been discovered earlier.
While braking to slow for a stop sign, my 2011 sorento turned off. I took it into the dealership the next day and they could find nothing wrong. We moved cross country day after the dealership released the car. In our new state, the sorento shut off multiple times, in multiple locations. In traffic, in the neighborhood, parking lots, etc. The car is always moving when it shuts off. I took it to the local dealership and they found no issues. I have now, since january 2013, taken the sorento to the dealership four times. I am taking it in today for the fifth time, after the car has shut off twice this past weekend. This issue has occurred more times than I can count. I have had a case open with kia, but they closed it after the dealership could find nothing wrong. On three occasions, I came quite close to hitting people while turning in parking lots, because power steering suddenly goes out when the car shuts off. This morning, the car shut off in a school parking lot during drop off, with kids walking through the lot. It is only a matter of time before someone is seriously injured.
While driving my 2011 kia sorento it just lost power, it would not go forward but the engine was still running and all the dashboard idiot lights lit up. I was in a parking lot with no one behind me otherwise I would have been rear-ended if this happened driving on the road or highway. The car would not go and there was no steering response. I turned off the key to kill the engine and then restarted the car. The car started and I was able to get to my destination and park. I checked this problem online by searching kia sorento stalling and found a dozen or more video's from people experiencing the same issue that I just experienced. Some of the drivers found that if you use the car in the manual shift mode the stalling did not seem to happen. This is a real potential disaster. You loose power and have no way of moving the car to get out of the way when you are in traffic on a highway...like riding in a 'death wish car'. The video's also stating that they experienced the stalling many times and once it started it got worse. They also stated that kia dealerships were of little help since they need to reproduce the stalling and since it's just random that is not easy. The videos were taped when the issue was actually taking place and showed the tach at about 15 RPM's all the engine lights lit but no steering response or power to move the car. I am hoping this can become a recall and kia will fix this stalling problem and keep the people in these kia sorento's safe! If this is a computer problem then there should be an error log to show when the car lost power for no reason. Kia needs to take ownership of this defect and fix this potential deadly problem.
Bought car on 4-12-12 had 22531 miles on it. From time of purchase it would pull to the right severely. We had kia dealership check out steering problem. They couldn't find anything wrong. They charged us for an alignment and said car should stir fine. Alignment do nothing to fix steering problem,still pulls severely to the right at any speed.
My wife was driving my our 2011 kia sorento at around 55 MPH entering the highway when she suddenly lost power. She tried to use both the brakes and accelerator and found that neither of them worked. The car slowed to about 5-10mph before eventually stopping in the middle of the road, as she had been unable to pull the car to the side of the road. After several minutes of trying, she was eventually able to get the car restarted and drive the rest of the way home. She does recall that the driver side window appeared to be working. The car was brought to the dealership immediately the day after this happened. However, they were unable to reproduce what happened to the car. They did update the electronic control module software. Will continue to monitor situation closely.
Vehicle has a constant pull to right,even after alignment.ruined a set of michelin radials in 6k miles. Also, related or not, vehicle has a very hard ride for it's type-have experienced rear wheel hop when exiting highway.
Tl* the contact owns a 2011 kia sorento. The contact was driving approximately 60-70 MPH when the steering began to veer from left to right abnormally. The contact had to hold the wheel with both hands in order to maintain control of the vehicle. The vehicle was taken to the dealer where they advised the contact that they were unable to diagnose the failure. The manufacturer was not contacted. The failure mileage was approximately 1,000. The VIN was unavailable.
2011 kia sorento sx steering constantly wanders you the right, no repair. Wanders off road if I don't catch it wandering.
Tl* the contact owns a 2011 kia sorento. While the contact was driving approximately 55 MPH, the vehicle began to pull into the right direction without intent. The failure was consistent. The vehicle was taken to an authorized dealer on four separate occasions for the same failure. The technician was unable to locate the problem. The manufacturer was made aware of the failure. The approximate failure mileage was 550.
Vehicle has 5000 miles on it and it is very well cared for and garage kept. The steering wheel coating began to peel, which leads to hands slipping on the wheel and the layers continue to peel. Note: this involves a kia sportage. The kia choices do not allow for this model.
Tl* the contact owns a 2011 kia sorento. The contact stated while driving 30 MPH the vehicle would pull to the left. The dealer readjusted the steering wheel; however, the vehicle became very sensitive when the steering wheel was moved. After the vehicle was repaired when the steering wheel was moved slightly it had too much movement in it. The contact stated the vehicle was not stable and it was unsafe to drive. The failure mileage was 3,800.
Tl* the contact owns a 2011 kia sorento. The contact stated that the vehicle would pull to the right abnormally when driving at any speed over 10 MPH. The vehicle was taken to the dealer numerous times for the failure where the intermediate shaft was replaced twice yet failure was not corrected. The vehicle was taken back to the dealer and the manufacturer was contacted who advised that there was nothing more they could do in attempting to correct the failure. The VIN was not available. The vehicle was not further repaired. The failure mileage was 2,000 and the current mileage was 12,000.
The 2011 kia sportage comes new this year with electric power steering. The car is steered by an electric motor activated by reostates when the wheel is turned. The steering is very jerky, darting from left to right on level roads. In high cross winds and rain covered roadways the car becomes highly unstable. I have contacted the dealer that sold me the car and was informed this is a problem with the car but they have no solution for it. I have spoken with other owners of this car and they experienced the same problems. This is the most unstable car I have ever driven and feel it is a danger to the public. Mark my word, lives will be lost as a result of the poor engineering exhibited in this car. Two major car magazines that reviewed this car noted the steering was terrible. I asked the dealer to give me a number to speak to kia and was told there was nothing anyone could do.
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