Tl* the contact owns a 2011 kia sorento. The contact stated that while driving at undisclosed speeds and attempting to turn in either direction, the vehicle wobbled with an abnormal sound coming from underneath the vehicle. The vehicle was taken to battleground kia (2927 battleground ave, greensboro, nc 27408, (336) 295-1542) to be diagnosed. The contact was informed that the driver's and passenger's side front lower control arms and bushings needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 99,200.
2011 Kia Sorento suspension complaints
Page 2 of 3: complaints 11 to 40 of 56, newest first, as owners wrote them.
My vehicle is giving me random problems with my suspension and brake system it randomly feels like it is fine and then randomly does not feel safe to drive due.to brake clicking noise that you can hear where shift knob is and when I press brakes my tires lock or.sometimes feels as if there is air and.it will not brake.unless I pump brakes a couple times..my airbag light is on and my driver side door stop opening from outside to inside but works fine from inside to outside opening
My driver side door will not open from the outside. I have two small children and I'm afraid to put child lock on because this is a common problem according to my research. I haven't gotten a recall for this problem and it makes for a very dangerous maybe deathly situation. Horn doesn't work.
My tires feel as if they are going to fall off, also every small bump I hit feels as if I hit a big pothole or a object when that's not the case and my wheels pop as I turn
Transmission problems like not getting into gear or jerking when shifting and engine seem to loose power or not have enough also there is a noise the A/C making a rattling noise and vibrating .
Takata brake lights not working bought 3 since jan2019. Got brakes done in 2018 but pedal still moves at red light car moves forward. I mash breaks harder. Engine shakes or jumps. Ignition switch won't turn on car it don't crank up key was remade a yr ago. Ignition started back working well but 6months ago same problem again. Today I was stuck 3.5hrs.horrible please help my sorento is loved by me. No one contacted me on these issues im having.
First issue began when car started pulling to right when going around corners on highway. Took to shop; paid for new brakes including pads, rotors, front calipers plus front driver side ball joint replaced. Ball joint rusted out so bad it crumbled to pieces when tire was taken off. Not out of shop for even a full day when the car started pulling again. This time it was a hard pull to the right while going straight on highway and in town. This time the pull was so strong the car went off road. This time it felt like steering went out completely. So back to shop to find out that the front passenger side ball joint was also shot and needed replaced. Car been out of shop barely 2 wks; now front end is making a hard clunky noise when turning and going over just the slightest bumps. The car feels like you are driving over boulders and sounds like the whole front end is about to fall apart. So back to the shop for third time in less than one month. Read multiple complaints online regarding these same issues? Im pretty sure I'll be paying for struts, shocks and/or complete repair of front end suspension after already putting $800 in to it. How has this car not been recalled for such issues?
My kia sorento 2011. My problem is that my car started acting different. Every time I turn it makes a noise. I got the ball joint done. The right site. Also I got the strut done . I was told that I need new strut again. .went I drive it sound like if the car gonna fall apart.
The air bag light came on yesterday...and suspension while drying trials you over in left lane if you hit a bump
Loud noise coming from right front wheel while vehicle driving on highway and once vehicle is in park on side of road. No inducator lights lights show in dash.
While diving down the road, the rear passenger side gear box shattered.
Pulls to 1 direction when braking and driving. Sounds of axel or suspension in motion started on city streets now on highway
I made a appointment for kia service complaining that the front and rear suspention r making a noise. Kia replace the front right side ball joints and said the rear and left front suspention are working fine the car still sounds very loud when going over bumps.
Loud clanking noise in front driver side tire/suspension area when going over bumps new tires, and alignment, new shocks and struts, a frame bushing and sway bar replaced as well, clanking noise remains.
Coil spring from front strut on 2011 sorento broke in three places while in motion in the city (driving straight) at a speed of approximately 20 km/hr and pierced side wall of tire on driver side. No injuries but very dangerous indeed.
Coil spring from front strut on 2011 sorento broke and left piece of spring on ground, causing a major safety hazard. Spring can cut tire side wall and cause a crash with major injuries/damage to passengers, driver, and vehicle.
Sway bar failure the vehicle has a "knocking noise" when traveling over slight bumps and corning. Upon inspection, the sway bar (stabilizer link bar) is loose and in need of replacement. This is a routine issue with the kia vehicles however even after replacement the issue returns. The sway bar (stabilizer link bar) is part of the suspension system which helps reduce body roll of a vehicle during fast corning and over road irregularities.
All of the kia sorrento 2011 suspension struts, shocks, strut mounting plate front left needed to be replaced. It sounded like loose bolts and the noise would then be a loud knocking especially on road going up and down hills and turns. Also had to replace the TPMS sensors, front and rear tension rods on both sides. This is the most costly car ever online numerous reports of same issue this should have a recall here is one reflecting same problem with sedona model - I suggest you check this forum under sedona 2002-2005 "sedona front strut". Kia has a history of strut noise related problems. They finally came out with a tsb (kt2007020501) on the front strut issue for 2002-2005 sedona's in early 2007 !!! We have to remember that tsb's are for acknowledged problems by a manufacturer and that they have a fix for said problem, thus the tsb to carry out fix. If the problem is not safety related then no tsb. Safety related issues are handled under recalls. An issue that is too expensive to fix and is not a safety issue is labeled "normal operating characteristics of vehicle" it's that simple and until you all start yelling to kia and not the service rep who is stuck between a rock and a hard spot you will not get results. My other sugestion to you guys is a mass letter writing campain to consumer reports automotive unit.
Tl* the contact owns a 2011 kia sorento. While the vehicle was stationary, the cv axle leaked fluid. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 101,000.
While slowly backing out of driveway, loud bang noise, shook car. Front right coil spring broke off. Had towed to kia dealer, front right coil spring, right ball joint, and left front strut was replaced. Extended warranty covered all costs. Over$ 1,000. 73.600 miles.
Tl* the contact owns a 2011 kia sorento. While driving at various speeds, the rear end of the vehicle would vibrate and shake. The vehicle was taken to the dealer, who indicated that the tires needed to be replaced and the suspension needed to be aligned. The four tires were replaced and the suspension was aligned but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 56,000.
At approximately 9 a.m. On september 11th 2014 my family and I were traveling eastbound on 66 from front royal virginia to the dulles airport . My boyfriend [xxx] was driving at the time and I was seated behind him next to our 3 year old daughter. We were traveling in the left lane of 66 at about 70 miles an hour when all of a sudden our vehicle went wildly out of control. We fishtailed, went through the right lane of 66 all the way across, slamming us head on into the dewey wall and guardrail. I was violently jolted forward and smashed my face into the back of the driver seat. I was taken by ambulance to fraquier co. Hospital. I suffered multiple nasal fractures and 2 abrasions to my nose and gash on my knee. I required a ct scan, stitches, and my nose to be reset. I had black eyes, severe head aches and swelling for several weeks. The axel in the rear passenger, behind the driver side, had snapped cleanly at the weld. There was no major rust and no jagged edges on the break. There was also no dent or damaged to the scrape plate as found by auto repair shop.indicating the car had not been driven roughly. It is believed by both the auto repair shop and is written in the police report as a manufacturer's defect. My family and I could have been killed, luckily my 3 year old daughter was ok even though she still talks about the incident. I was on my way to the airport for my grandfather's funeral which I missed. My nose will also require rhinoplasty to be completely fixed. I had a look at the part myself and have pictures in can't believe my eyes, I am aware that there have been problems with the front axles of these vehicles. The incident has left me with severe anxiety. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2/12/14 was the date that I purchased this vehicle. I have hated every minute of it since. It kept sounding like stuff was falling off the bottom of my car. I took it in and here both the front struts are out. Then to find out they where out before I even bought the vehicle! I have been waiting months for kia to get the parts in this country to have my car fixed! Since then I have been stuck driving my new/used vehicle with no struts. Without the struts working that alignment is off which causes the vehicle to pull. I have two young children that ride in this vehicle plus I drive 25 miles to work and 25 miles back every day. I call kia and the dealership to check on the parts order and all they can say is they are back ordered.....well, if it is a 2011 and parts are back ordered so far I have to wait months to get them, something is wrong. Struts should not have to be replaced this soon on a car.
There is a problem with the suspension on all 2011 kia sorento cars. The suspension is very bad on rough roads. The vibration and noise in the cabin is not normal. It is very hard on your back and should be modified by the manufacturer.
Single clunking noise whenever decelerating, which was verified by kia service advisor at ny kia dealership.
Bought car on 4-12-12 had 22531 miles on it. From time of purchase it would pull to the right severely. We had kia dealership check out steering problem. They couldn't find anything wrong. They charged us for an alignment and said car should stir fine. Alignment do nothing to fix steering problem,still pulls severely to the right at any speed.
Wheel assembly appears to have completely given out. Vehicle traveling at ~35mph when it rose slightly then gave out. Vehicle hit side of parked car and flipped on to side and into retaining wall - full side curtain airbag deployment. Entire front passenger wheel well completely vacant. Everything laying on street including suspension springs. Witness to support events. Vehicle under 25k miles (2011 model, incident 2012). Vehicle totaled by insurance.
This is my wife's vehicle, but given the issue she is afraid to drive it..... Driving up hill with my foot on the gas pedal at 50 MPH. My vehicle lost power ( as if I slammed on the brake ) my body went forward and was stopped by the seatbelt. My head whipped downward. Then the vehicle surged forward. My head and body slapped back into the seat. It was so abrupt and violently. It will scare you to death. This has happened to many times over the last year to count. I have tried to document the events in a journal because the dealer has been able to duplicate it only once. Some days it can happen up to 3 times a day for weeks on end. Some times I can duplicate it driving up hill and sometimes nothing. The worst times are when merging into traffic or when someone is following to close behind me. My fear is that I will hurt another motorist or a passenger in my vehicle. A term called " limp mode " has been said to me. Where the transmission shifts to a hi gear to protect it from damage. My vehicle still does this at least once every other day. I have been to the dealer 14 times. The tranny was replaced a year ago and a backfire code was found recently. A computer software update that didn't help was the last thing done in over a year, unless you count paying for rental vehicles doing something. There is also a suspension/steering issue. A hard pulling left/right and bump steer. The vehicle will pull the steering wheel out of your hand in turns and veers as it hits bumps.
When trying to step on gas vehicle seems to strain. Example, when needing to get in lane, my car seems not to get much gas which I feel especially on highway, may cause an accident. My vehicle tend to ride quite rough as far as wheel suspension. I have had a wheel alignment and have had the vehicle checked. I was told nothing seemed to be wrong with it. I had the 189.00 service did on my car as well. I called the recall center and I was told nothing showed for my vehicle. My vehicle is not performing as it should.
Tl* the contact owns a 2011 kia sorento. The contact was driving approximately 25-35 MPH when he heard a loud, wining noise. The vehicle was taken to the dealer where they were unable to diagnose the failure. The manufacturer was contacted and advised the contact to continue driving the vehicle and if the noise became more prominent, then they would buy back the vehicle at full cost. The vehicle had not been repaired. The failure and current mileages were approximately 14,500.
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