Sometime in oct. 31, 2011, my kia sorento 2011 failed to start up. It took me to dial my cell and call kia roadside assistance to deal with this problem. And now, march 6, 2012, another problem, worse than the first, occurred. It was tuesday morning, while I'm excited to report to work early for a scheduled post conference with the asst. Principal, one of my evaluators, I just can't work and get the post conference done due to the failure of my kia sorento 2011 to move via d shift. I went outside to see what happen but I don't see any outside trouble until another driver asked me what's wrong and heard something underneath from my kia sorento 2011 then he said --- transmission. I called kia roadside assistance and waited for almost three hours until we get there at orr kia-mitsubishi dealer shreveport (same dealer where I got my kia sorento 2011). I was told to rent a car for 2 - 3 days since they can't provide me a dealer's temporary car to keep me going and do what I'm supposed to do. After 2 days, I called and was told that indeed transmission is the problem.
2011 Kia Sorento transmission complaints
Page 8 of 10: complaints 191 to 220 of 265, newest first, as owners wrote them.
Tl* the contact owns a 2011 kia sorento. The contact stated that the vehicle hesitated to accelerate from stops. The vehicle was taken to an authorized dealer and they were unable to diagnose the failure. The vehicle was not repaired and the failure continued. The manufacturer was not made aware of the failure. The failure mileage was 17,000.
02/23/2011 vehicle would not start; dealer replaced brake switch. 10/14/2011 vehicle would not start; dealer replaced battery. 11/14/2011 vehicle would not start; dealer replaced transmission shifter. 01/05/2012 vehicle would not start; dealer could not find problem, started after battery jump. 01/29/2012 vehicle would not start; called for tow; vehicle started after 40 minutes of numerous attempts. 02/07/2012 vehicle would not start; vehicle started after 30 minutes of numerous attempts. 02/09/2012 vehicle would not start; towed to dealer. Something is obviously wrong with these push-button starters! 5 tows within one year plus other non-start times?! Kia needs to recognize they have a problem!
While on vacation in south florida, I was traveling on a city street at approximately 45 MPH in my 2011 kia sorento sx (6 cyl, auto trans), when the engine suddenly began racing (but not accelerating), and I felt a heavy thump in the rear end of the vehicle, as if it had been struck by another vehicle. There were no other vehicles near me, and no warning lights came on. When I pulled over to check the vehicle, there was no visible damage. The vehicle was purchased in october, 2010 and this was the first time I had the problem in 12,000 miles of use. I telephoned my kia dealer in pennsylvania and was told that if no warning lights came on they would not be able to diagnose the problem unless it were duplicated during a test drive. They did tell me to take the car to a kia service department if it happened again.
I was driving to work on monday jan. 9th going approximately 60 MPH, when all of a sudden the car jerked violently. Then the car lost power I had to pull over it would not drive, I was pushing the accelerator but it would not respond. Also the tach quit working, check engine light came on. I called my husband who called and scheduled service with our local kia dealership. On my way home it done the same exact thing I had to pull over again, luckily both times there was not a car following too closely. My husband drove the car to the dealership and they kept it for 4 days and said they could not duplicate the problem. We picked it up on sunday thinking everything was fine, we made it home and went to the store. On the way back coming across the pomeroy mason bridge it jerked again very hard and we had to come to a stop in traffic! We called to schedule another appointment for thursday jan. 19. On my way to work today jan. 16 it done the same exact thing! I don't feel safe driving this with my 2 kids in the back seat.
I was driving on I-95 at aprox. 65 MPH and felt a severe jolt. This could have caused an inexperienced driver like either of my kids to loose control. I initially thought someone had hit the rear of my car. There didn't seem to be any other vehicles close enough to have hit me, so I pulled over onto the shoulder to see if I had hit something. Everything looked fine so I proceeded to get back onto the highway. I noticed the car was sluggish and then noticed it was not shifting gears. As I continued to accelerate the engine RPM continued to climb so I had to drive below 45mph.when the shifter was moved to the manual side it was in 4th gear. I pulled over onto the shoulder again and shifted into neutral and drive a few times but it would always go back to 4th gear when in drive. I had to drive the rest of the way, about 20 miles at a slower speed with the flashers on. This morning I checked out the car and it was operating normally. I will bring the vehicle to kia, but will not let other family members drive the car unless I am certain it is corrected. I now see there are a lot of the same complaints on edmonds. Com. Is there a recall for this? I could not find one on your web-site.
I was driving about 40 MPH, when the vehicle appeared to miss/skip gears! It felt as if the vehicle was going to stop altogether, and I definitely lost acceleration ability. Next the malfunction indicator light came on and it has not gone off. I am going to take the vehicle in to the dealer on 12/17/2011 to see what may be causing a problem like this.
Tl* the contact owns a 2011 kia sorento. The contact stated that after driving 2 MPH over a ditch, the vehicle failed to accelerate properly. The contact also stated prior to the failure the transmission was replaced by the dealer. The vehicle was not taken to the dealer to address the current failure. The manufacturer was not contacted and the vehicle was not repaired. The failure and the current mileages were 14,980.
My 2011 kia sorento 2.4 l w/ auto tranny fwd was fixed on recall almost two months ago.after driving 26 days I had bad accident. From my house to work I stopped at mcdonald rest. To buy breakfast. I got on, started my vehicle, step on my brakes to engage in reverse, the vehicle start shaking, reversed, span 360 degrees, hit the railings and ramp of the restaurant and drive forward in the middle of the parking lot. It stop because the two control arm/axles were damaged. I was shaken and it was hard to remember what really happened what I explained was the same as what the witness saw while lining up on the drive thru to order her breakfast. The witness came over and helped me. The damaged was so expensive that I have to fix the damage thru my insurance. I had the vehicle fixed by reliable shop not by kia dealership in order for me to verify if the accident was the cause of the recall repair. I almost forgot that on the early morning before the accident the vehicle reversed from my garage @ unreasonable speed that I have to control by applying the brakes. The vehicle is drivable and I am still waiting for some parts from kia. Do I have to notify kia what happened or wait until the problem happen again. What is your advise. As of now I am driving the vehicle and I have phobia everytime I back up, at least I am aware what happened. Thank you
The transmission will not shift from drive to reverse/park at intermittent times. The vehicle must be put into neutral, turned off, and restarted in order to shift into park/reverse. This has occurred on three separate occasions. The vehicle was taken to the nearest kia dealer. The service team stated that they could not recreate the problem and did nothing to correct the error.
I was driving on the x-way at about 65mph and felt a huge jolt and heard a loud bang and the same time and the vehicle seemed to lose control a bit. I worked the shift gear to try to regain control and got off the x-way, and turned around to see what I had hit or run over. Nothing was in the road. I made it home and made a service appointment at the nearest kia dealership. I barely drove for 3 days until the appointment on tuesday, 10/25/11. During that time we found information about the faulty transmission recall on the federal safety agency site (kia safety recall #sc089) that is related to the 2wd automatic sorento. However, the symptoms described are exactly the same as I experienced on my awd vehicle. Kia drove it for about 5 minutes and when the same problem didn't present for them, they told me nothing was wrong and to take it home. The kia service team didn't seem to be aware of the federal safety agency recall. I have contacted kia by phone and also by e-mail in an attempt to get the defective parts replaced. I am waiting on a response. I don't have a back-up car, and I need to drive every day to keep my job, etc. Please expand the federal safety agency action number pe11010 - kia safety recall # sc089 to include the 2011 awd kia sorento models and help me get this vehicle repaired while it is still under warranty and before a crash takes my life or that of someone else. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Brand new kia sorento (4,000 miles) needs to have a completely new transmission after the transmission went out driving down the highway.
Transmission issues. Driving at 30mph when I notice suddenly the traction control and downhill assistance lights came on the dashboard. I tried to turn it off but I couldn't, it just would go away. At the next stop sign I put the car on park when it for my surprise it got stuck, would not go fw or reverse. I had to turn the car on and off a few times when I was finally able to get it to work. The transmission got stuck a few times before and when I inquired the dealership they ran some tests and said everything is fine. After doing some research I found out this is common issue on 2011 kia sorento. Several customers had the transmission replaced once, twice and even 3/4 times and the same thing happen over and over. It seems to me kia does not care, it is a safety hazard and a rip off for a $25k car with less than 17k miles.
I was accelerating from a stoplight, and the transmission did not engage, and vehicle seized to accelerate. There was a loud gear grinding noise when gear was engaged, both forward and reverse. Car started fine afterward, but same gear grinding occurred when placed in gear, with no vehicle motion.
Tl* the contact owns a 2011 kia sorento. The contact stated that two children were able to shift the vehicle into neutral when it was parked and shut off. As a result, the vehicle rolled forward until crashing into bushes. Both children suffered minor injuries. The vehicle was taken to an authorized dealer and the contact was informed that the vehicle operated to its specifications. The contact was also informed that all vehicles made by this manufacturer could be shifted out of park in the same manner. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 13,000. The VIN was unavailable.
Placing the car in reverse resulted in a loud "clunk" felt in the transmission area. However, the vehicle drove normally for a short period of time (about 4 minutes). After entering a highway and beginning to accelerate to merge with traffic, there was a much larger "clunk" form the transmission area, followed by a metallic whining/whirring noise form the same area, and loss of speed. The engine remained running, but the vehicle would not accelerate. I pulled the car off the main road, and had a difficult time getting the car into the "park" gear so I could turn the vehicle off. Kia roadside assistance came and towed the vehicle to a kia dealership for replacement of the transmission.
Ever since bought new (sorento sx 6cyl.) in april 2011, there has been a intermittant issue with no engine response from stop for 2-3 seconds. Rpm's stay at idle speed, then it suddenly takes hold and runs fine. Only happens from stop, and only about once or twice every 2-3 days. Dealer cannot duplicate problem, no codes. Dangerous situation when pulling out into traffic from a stop. I cannot duplicate it under any driving circumstances. Also, if I apply brake during this "hesitation" there is no engine acceleration while I hold the brake. I feel sure it is in the "fly by wire" system, but dealer has no clue. I have to "feather" the accelerator from stop whenever I am concerned about oncoming traffic.
This 2011 kia sorento lx is a v6, key start with 13,000 miles purchased new in december 2010. The problem started as a clicking noise occurring between reverse and drive. Then the clicking became more noticeable when I pushed on the brake. It did not happen every time but enough to be annoying and causing concern of what the noise meant. I took it into the dealership where they asked me to show them the problem. The noise was especially loud between neutral and drive. They replaced a defective shifter. This fixed the clicking.
Delay in acceleration after applying brakes. This happens from a dead start and also while moving. Especially bad when trying to back up a grade. (ex.) while backing up a grade such as a driveway to the garage I back up and then hit my brake to stop. I then realize I need to back up a little farther. I take my foot off of the brake and push the accelerator. Instead of going backwards I drift forward. In my mind I am thinking I don't have the accelerator pushed down so I push harder and about that time the accelerator kicks in and I go flying backwards toward the garage door. (ex.2) I am trying to back a boat into the river. I back up and hold my foot on the brake. I need to pull back out of the water some so I quickly release my foot from the brake and push the accelerator. Now instead of going forward there is a delay in acceleration and I drift further into the river. (someone is going to have a very bad accident) multiply this occurrence at every stop sign. Especially where there is a grade involved. In my opinion I believe this is a design in the computer for what ever reason and it is a very dangerous one.
Vehicle suddenly down shifts usually at approx. 65 MPH. Tires squeal sending me lurching forward. Whiplash! Rpm shoots up to 6000 and stays there until I exit the highway and slow down below 40mph. This has happened 5 times in the 4 months I've owned the vehicle. Once I was pulling into traffic and the car would not move! I had rush hour traffic coming at me from both directions. Dealer keeps saying they can't replicate the problem. My family is going to be very wealthy when I die in this death trap.
I purchased a brand new 2011 kia sorento from kia. I was driving on the highway with my family and suddenly I felt like I hit a brick wall and a my sorento RPM guage jumped to 6000 RPM. I pulled over and looked under the hood for any visual damage which I could not find, I then proceeded to put the car in drive and I noticed the car would not shift from 1st gear. Again I was on the highway with my I year old. I called roadside assistant for the 1st time in my life after owning over 20 new cars. My car was towed and my family was stuck out of town with no vehicle for two days. The dealer looked at my car and said that they could not duplicate the problem. Of course not! I call kia corp and the just took my name and provided me with a case #. What about being strainded without a car for 2 day and luckly I had family near by for a place to stay. I received a call from the dealership informing me that kia had issued a transmission software upgrade, so after the update my car was driving like new again. That's when I noticed about 2 weeks later on my way to work I felt that same feeling like hitting a brick wall. The dealer still has not addressed the concern and their only solution is a software update. This will be my second kia that I have owned and the last!!!! 6yr 100,000warranty is not worth the drama. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
My kia sorento 2011 manual transmission is jerking while we driving or coming out of a full stop but this is random, shes been at the dealer on 4 ocasions but they can not figure out whats wrong, the computer did not advise of any problem so we continue using the car and make notes of when it happens the dealer told us when it happend more often then take her back, so if anybody has an idea of what it can be we would like to hear from you, thanks.
Automatic transmission slips on show upshifts, intermittently. Began @ 3500 miles. Check engine light came on. Code initially read as "transmission temp light fluid". Dealer reset code, could not duplicate problem. Check engine light recurred with same code for "transmission fluid temperature sensor". Continued intermittent problems with sluggish upstarts at low speeds and hard shifts into gear. Intermittent problems with check engine light displaying for 24 hours and then disappearing without storing code. Dealer replacing transmission @ 4800 miles
Transmission broken for 4th time. Vehicle towed for 4th time. One new transmission installed in nov 2010. On 04 aug 2011, while at bank, multiple warning lights came on and vehicle, with my spouse, a us naval veteran and (disabled), when she could not put vehicle in park, neutral, or reverse. As she sat crying for the 4th time the vehicle has let her down, she got the attention of 2 women whom came over and noted the problems and took photos for when the dealership "crown kia" in tyler texas says "we cant duplicate your concern." we are now writing our second demand letter and will take kia to circuit court to get our money back and get away from this dangerous vehicle that has left my wife stranded for the 4th and last time due to gross neglegence and violation of the magnusson moss waranty act and the state of texas lemon laws. The cruise control has broken 3 times and is still broken. The vehicle has pulled to the right since purchase. The kia sorento has left my spouse stranded on multiple occasions including an out of state trip to ft. Bragg nc while attempting to visit active duty son home from iraq. And the icing for all potential/future kia owners, this is our 7th kia. Yes, this is how kia rewards customer loyalty.
A couple of months ago I took my 2011 kia sorento in because I felt something was wrong with the transmission. When I drive it, it feels like it is not shifting properly. The RPM's would go up too high before it would shift gears. It is an automatic. They said they drove it but did not feel anything and gave it back to me. Today I drove it and when I went to put it in park it would not go beyond neutral. I immediately called the dealership and took it in. They were very vague about what it could be and just said they have had several come in with this problem. It concerns me that my transmission is going out. I see where there have been investigations into the 2011 kia sorentos for transmission failure. Have you encountered any having the problem of being able to shift out of drive?
While driving on highway approximately 75 MPH, car suddenly jolted like I hit something. It jerked very hard and decelarated. The rpms also went up much higher like it shifted to a lower gear. Pulled onto shoulder of road and turned car off. Same thing happened 2 days prior while cruise control was set at 71 MPH. First time, was able to restart car and continue the 20 mile drive to work. Today, car would not restart and had to have towed. When arrived at dealership, car started without issues. Service manager said they hooked up the diagnostic computer and there were no problems with car. The technician drove the car about 30 miles and was unable to replicate problem.
*altered mileage , * drive and emissions, checked engine light on, fuel cap replaced, 2 journal prefixes, repair kit wiring, brace added for wires to keep from touching tail pipe, transmission gears had to be replaced due to my vehicle not being able to shift to the next gear, and getting stuck in gears keeping me from being mobile in traffic. My windows get stuck in positions all the time when leaving drive thru windows etc. And I have to pull over,stop the car, turn it off and restart a couple of times. *although shift gears have been replaced, my vehicle (with my family in it thank god at safe speeds) will not shift/go to the next gear, becoming immobile. If parking at a store, work etc. Often I can not put my vehicle into park, it remains stuck in drive often making me late for appointments. My dashboard/clusters were replaced behind the steering wheel area due to signal lights not working. My odometer was replaced on my kia sorento altering the actual mileage (my 'speedometer replacement record' on the inside was filled in by an authorized kia dealer). Now we have yet another recall on my vehicle for adding front spring protection recall # sc091. I'm sure I have left off a couple of repairs, but this is just ridiculous. I bought a new car so I could avoid constant waiting at vehicle repair/service departments. I really wish they would just replace my 2011 vehicle; I do not want to be cut short when trading my vehicle some years from now due to an inaccurate odometer reading and transmission problems.
Tl* the contact owns a 2011 kia sorento. The contact stated that the transmission failed to switch gears while driving 55 MPH. The contact had to shut off the engine to allow the vehicle to cool in order to proceed with driving. The vehicle was taken to the dealer for diagnosis where they were unable to diagnose or duplicate the failure. The vehicle was not repaired. The VIN is unavailable. The failure mileage was 3,000 and the current mileage was 5,000.
Driving at about 45 MPH, dry, clear conditions. For no apparent reason, heard a loud thud and felt a sharp jarring. There was no collision, nor did I hit anything in the road. Transmission immediately went into safety or "limp" mode. Dealer could not diagnose problem. Vehicle reset when restarted.
My 2011 kia sorento is stuck in the drive position. This has occurred on and off for a few months but was always able to manipulate the brake, and key to get the car to shift. Today I left for work, made a quick stop at the store and my kia would not shift into park. I was ae to put it in neutral. I turned the car off applied the er brake got what I needed. Returned to the car and started it. Was still unable to shift to p, or r. I was in neutral and luckily on a slight slope so the car rolled back enough to avoid hitting the building. Place the car in drive and went on to work. When I arrived at work the car still would not go in to anything but n and d the traction control light and down slop light came on and would not go off. After a while my husband was able to get the car in park. I then left for an appointment and the car would not shift out of p. Giggled things around and finally was able to back up and drive. When I arrived at my appointment the kia would not go into r or p and it remained that way. I had to place the car in neutral apply er brake. After work I was able to maneuver the gear shift enough to be able to get it to go into reverse. I heard loud clunking noises. Backed up slowly and carefully. Putting the car into drive I heard more loud noises. I then proceeded to the kia dealership where I purchased the car and left it for them to check it out. I'm extremely aggervatted that I had to leave my car unlocked all day with the key in the emission and er brake applied. I hope this helps with the investigation of the bad transmissions in the kia.
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