I started the vehicle as usual to head home from running errands. I usually watch the warning lights go off. For some reason after the lights went off the air bag light came back on as I was going down the road. I pulled over and turned it off. Waited 5 minutes and started it back up thinking it just needed shut off and restarted. The light again went off for a second and back on all the way home. My normal shop can not work on that component so I have to take it to the Kia dealer to get it fixed and pay to have it checked. Under 130000 miles, this shouldnt be happening.
2013 Kia Sorento airbags complaints
Page 2 of 3: complaints 11 to 40 of 60, newest first, as owners wrote them.
Over a period of a month on multiple occasions during normal driving on highway and city streets, the engine lost power while driving, only allowing enough drive ability at significantly reduced power and speed to pull over. In each of those instances, the power was restored to normal after a small period of rest. An overlapping condition existed during that same period, in which all power was lost to the engine and power steering, as the engine completely shut down while driving under normal circumstances. In each of those cases, the engine would not turn over until after a period of rest of at least 20 minutes. There was never an engine warning to indicate an issue. The car was serviced and assessed by certified mechanics, but no problem was detected. During one such inspection with aamco of redlands, california, the car lost power during their final test drive following a rigorous inspection in which no issue was identified, and never regained power again. It was determined that the engine had ceased with 141,335 miles on the odometer. Another issue revolved around an electrical issue with the driver side headlamp and turn signal. It ceased to work while within the 100,000 mile warranty and was fixed without cost. However, it continued to fail afterwards and was fixed multiple times at personal expense. The airbag light has also been on for half the life of the car, and is still on at this time, but the dealer refused to acknowledge it was a warranty issue despite a recall on that light. They claimed that the light was tripped due to some empty soda cans they discovered under the chair and which were probably rolling around according to their opinion. They stated that the tripped airbag light had nothing to do with the recall.
B1764 ocs mat defect. It's been reported to us by century kia (tampa, fl) that they cannot fix my air bag sensor forcing us to pay a total $2,400.00. We don't feel we should be held liable for a part that requires zero maintenance. I'd like for kia to resolve this or further action will be taken.
The airbag light came on and remained on. We took it to the dealership to have it tested. First we had to pay a fee to have the diagnostic test run. We were then informed that the sensor in the passenger seat had gone bad and the airbags would not deploy without us repairing it. The cost to repair it was $2,000 because the entire seat had to be replaced. That was two weeks ago. Now the airbag light is on again.
After driving the car approximately 25 highway mi. Airbag indication light illuminated on dash, while car was in motion, and would not go out. After arriving at destination and parking and shutting off car, restarted engine again stationary, airbag indication light illuminated on dash until seatbelt indication finished flashing, then turned off only to re-illuminate after a couple seconds and stay light. Shut off car, removed airbag fuse (15a) and restarted vehicle stationary, resulted in indication remaining illuminated the entire time after starting car (instead of shutting off and coming back on after seatbelt indicator shut off). Shut off car, replaced airbag fuse (15a) and restarted vehicle, resulted in indication light illuminated on dash until seatbelt indication finished flashing, then turned off only to re-illuminate after a couple seconds and stay light. Additional info: car has 130k miles, but engine was replaced at ~115k under warranty, so engine is only ~15k old.
I was driving one day on the highway and the airbag light came on for no reason. I waited a few days to see if the indicator light would go out and it didn't. I am afraid if I get into an accident the airbags won't function properly.
I got in my vehicle to drive it like normal and my air bag symbol came on and never went back off. No noises so far or other areas of concern. I had just started up the vehicle from being stationary like it is daily in the same spot from when I return home from work.
Airbag warning light is on & they may not deploy according to the manufacturer. I find many kia models/owners report this same problem. Should be covered w/a recall!, refund, etc. Owners are not at fault & age or "normal wear & tear" of the vehicle is not to blame! The federal safety agency should have required the kia/hyundai corp. To order a recall or notify owners they'd fix this if it happened. Repair is between $800-$2100+!
Tl* the contact owns a 2013 kia sorento. The contact stated while driving at approximately 60 MPH, the rpms dropped to zero. In addition on another occasion, the air bag warning light illuminated. The vehicle was taken to (nemet kia located at 153-03 hillside avenue, jamaica, ny 11432) for a diagnosis which was inconclusive and the vehicle was not repaired. The manufacturer was made aware of the failure but did not offer any resolution. The approximate failure mileage was 85,000.
Involved in a car accident while traveling on highway.someone hit me very hard lost control of their vehicle. Airbags did not deploy at all.
Have not had any problems other then having to put 2 quarts of oil in the motor every other day and it stalling to the point of almost cutting off when I start to take off. I got up put oil in the car started my day as usual, ran errands and the parked the car as usual. Went to get in it the next day and the engine light was on. Started to drive it and it made the sound as if it was misfiring. Later that day had my mechanic look at it and he said what I thought it was plugs. So I changed the plugs and coil packs and it did not change a thing. Still had that noise and when you are going down the road it will start shaking and have to gear down. Called kia customer service they said it was part of the 147 recall even though it showed that it had been fixed in 2018. I explained that it shook when driven that plugs and coil packs have been changed, had to fill up on oil instead of gas and that the oil had gas in it. Told me it would cost me 230 out of pocket to have it towed. Next day took it too kia dealership who said I would have to wait until the motor locked up before they could do anything. Finally got them to look at it and they said the motor was bad. It was not safe to drive it anymore because it could caught fire or cause an accident. But yet not part of the recall said I would have to pay for all the repairs out of pocket. Not only did kia customer service and the federal safety agency both said it was part of the 147 recall. I am with out a vehicle and still have to pay for one that I can't even drive or get fixed.
Electrical failure of passanger side dash airbag. From dealership inspection: 'airbag light illuminated. Scanned codes returned code b1764 ocs mat defect, performed test on body sensor and found no voltage going to ocs mat and srscm module, will need to replace module and mat. Total $3,058.' further conversation with techanican: no physical damage, likely faulty wires or failed electrical component. Unfortunately, only option to replace the passanger module. Unclear if airbag will still operation is colission. Owner opinion: if airbag assembly is failing in this manner, it should be recalled. Otherwise, passangers are at risk. Year: 2013 model: kia sorento mileage: 120548
Received extended warranty information regarding my airbag light brought this in to have the clock assembly spring reviewed and it was replaced but then was told I had to pay $2000 to have the passenger seat change to have the sensor go off.
The airbag indicator light came on while driving recently. The code appears as b1346, voltage in wiring of driver airbag. All indications are it is the clock spring mechanism in the steering column. The vehicle has only 110,475 miles.
Airbag light on. Passenger seat oc mat sensor bad. Only way to fix is replacing seat $2100. Told airbag wont deploy unless fixed. There should be a override to force deployment if sensor goes bad. Safety issue should be warrantee up to 10 years.
My airbag warning light came on. The mechanic ran a diagnostic test and found that the clock spring needs to be replaced.
The airbag light stays on
Airbag light on
Takata recall on back locks. Lock jammed on back door. Door will not unlock from inside or out.. Having problems with kia dealership honoring a recall that I thin should include my vehicle. There was a recall for front locks a couple of years ago that was repaired. Now the back locks on the back door is doing the same thing. This is a danger to my grandchildren who sits in the back of my car. The air bag light is also malfunctioning. I have asked kia check the air bag, but told my VIN number is not on the list. And that my locks are not on the recall list. These are all manufacturing problems and should be treated as such.. The vehicle is in motion most of the time when the air bag light "off" appears.. The vehicle was /is stationary when the back door lock on the driver's side will not lock or unlock, although resonds to key pad sound as though unlocked, the door remains lock. Also, when door is unlocked on the inside, door will not open. Car is stationary.
Tl* the contact owns a 2013 kia sorento. While operating the vehicle, the passenger side air bag indicator remained illuminated, which was a safety concern. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 86,000. The VIN was invalid.
In early may, the airbag light on my dashboard came on for no reason. My 2013 kia sorento was in park. I took the car into the local kia dealership and had the service code scanned. The code came back saying the passenger-side seat mat airbag sensor was the issue. They said there were no recalls and that the mat could malfunction if it got water on it or if electronics were placed on the passenger seat. I informed the service clerk that neither situation was happening at the time or anytime before the light illuminated. The service clerk said that kia recommended resetting the code, and he hoped it would solve the problem. The light stayed off for almost 4 months. Fast forward to last week. The dashboard airbag light came on again for no reason. My car has not been in any type of accident. My passenger seat has not been in contact with water or had electrical devices resting on it. I took my sorrento in again and had them read the code. It came back with the same problem, the passenger seat mat. My car is only at 83,000 miles, and was at 79,000 when the light first came on. They quoted the repair costs at between $1500 - $2000. I have attempted to contact kia, two times, through their customer complaint option on their website, but they have not responded. They have had airbag-related recalls with several other kia models of the same year, but the sorento is not included. This is a major safety issue that should be covered under a recall. Something is obviously wrong with their airbags when they go out at lower mileage. Is there anything you can do to help with this matter? If I am having this problem, so are others. Several people are saying the same thing on various internet sites. Please help! They say my airbags will not function with the light on.
Driving down the highway and car cought fire. If it wasn't for the car next to us who signaled to pull over we would have been toast.
Airbag light is staying on we were told that it is the ocd mat sensor for the passenger airbag
Clock spring broke and airbags didn't deploy.
My car 2013 kia sorento burnt up !!
Airbag light won't go off; I'm told it needs a new ocs mat which requires a whole new passenger seat over 2,000. Why isn't this the responsibility of the manuf to replace? 5 months past the 5-year warranty and they won't give me any discount. In my opinion, the liability should fall on the manufacturer for items like this and not the consumer (feel more like a sucker).
The seat belt light has become illuminated due to a sensor failure in the passenger seat. This problem is well known and discussed among kia owners. The failure of the sensor causes all of the airbag system to fail and the airbags will not deploy. With the recent recalls to other kia and hyundai models, this model should be expanded to include this model.
Srs
Internal short in the ocs mat sensor located in my passenger seat where there is rarely anyone sitting. This is a major safety issue that disables my entire airbag system. It's a $2100 repair that seems to be a recurring issue for kia.
My airbag light turned on several months ago and while having a recent recall for something else taken care of they fixed the issue with the airbag. It is now on again and I am concerned for the safety of myself and passengers not knowing what the issue really is. I was given an appointment for next week to have it looked at and was not given any idea of whether this would be my expense or kis'a.
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