Tl* the contact owns a 2013 kia sorento. While driving 70 MPH, the vehicle stalled without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the issue. The failure mileage was 74,000.
2013 Kia Sorento engine complaints
Page 16 of 18: complaints 431 to 460 of 516, newest first, as owners wrote them.
While driving on the parkway at 55mph the engine shut down leaving me without power, the battery light and engine light came on. I was in the middle lane with my two small children in the backseat, not only did I not have power to the engine I didn't have power steering for the vehicle shut completely down. I was able to pull off the road to the side of the road, where I tried to restart the car only to smell something burning from the engine. This was the scarest moment for me alone on the side of the parkwy with two small children and traffic flying past us. My car had to be towed to the dealer and it is three days later and the car is still not starting and they can not figure out why. My car only has 61,000 miles.
Tl* the contact owns a 2013 kia sorento. The contact stated that while driving at 65 MPH, the vehicle stalled without warning. The contact stated that the engine warning light remained illuminated shortly after. The vehicle was towed to a dealer and it was diagnosed that there was no oil in the engine and that the engine had blown. The contact stated that oil had been deposited into the vehicle recently before the stall of the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 79,000.
During acceleration the engine rattles and jerks losing power until I take my foot off the gas pedal. Engine is attempting to stall.
Car stopped dead in road while being driven on city street.taken to kia deal who refused to even consider manufacturing default. Upon examination determined there was metal shavings in oil which caused engine to seize. To replace engine they want to charge $6800 from what I have researched this has been a major problem for hyundai engines prompting a recall of over 600,000. Same engine is used in this kia why has there not been recall on kia's with this enine?
While being driven on city street to stop sigh, engine shut down and could not be restarted. Attempt to jumper did not work.this was second incidence of this problem first time alternator replaced and engine then worked,for 2 weeks. Car is now at kia dealer for evaluation. I s problem metal shavings in oil causing engine to fail ? Could this be same problem with hyundai engines that were recalled. Same engine ,same plant, same time frame. . .
In the past year my vehicle has lost complete power while driving twice. I was able to get the car off to the side of the road and restart it. But scares me to think this could happen while driving down the highway. It's not easy when you have no power to steer the vehicle off to the side. Both times I was going approximately 40 MPH.
Bought my kia on 6/17/2016 and today 3 days later I am driving the car and it starts powering down while I am at 70mph. Scary to say the least. There is also a jerking forward movement that I get, but today was the scariest, the car actually stopped with no power while driving. I had to pull aside and restart the car. What the hell is this. M daughter could have been in the car. This is crazy a 2013 car shutting down in the middle on the road. Totally unacceptable.
Tl* the contact owns a 2013 kia sorento. While driving 20 MPH, the vehicle made an abnormal noise. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 87,500. The VIN was unavailable. Updated 01/10/2017*ct consumer stated dealership replaced the parts 6/7/18
Tl* the contact owns a 2013 kia sorento. While driving at various speeds, there was an abnormal sound followed by a loud metal noise coming from under the vehicle. The contact noticed smoke under the hood of the vehicle. The vehicle was maneuvered to the shoulder of the road where the contact noticed oil dripping under the vehicle and the engine was hot. The vehicle was towed to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
I purchased my kia new in 2012. Performed regular maintenance. It shut down while driving and smoke poured from the engine. The dealer said the block was cracked in two places and there was catastrophic engine failure. It has just over 100,000 miles. I have a van that has 270,000 miles and never had a problem with the engine. They told me there was metal shavings in the oil. When I found a garage to replace it for $1,000 less, that mechanic told me he just replaced an engine in a 2013 kia sorento that only had 30k miles on it. Kia denied their warranty. I believe kia is a complete rip off. I hope I can get this traded in before this used engine does the same thing. I will never ever buy another kia.
Tl* the contact owns a 2013 kia sorento. While driving at an unknown speed, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the power train control module needed to be repaired. The vehicle was repaired; however, the failure persisted and the check engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired; however, the failure recurred six times. The vehicle was taken back to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,000.
I purchased the kia sorento new june 2013. I had my first oil change at the dealer at about 5700 miles on or about november 2013. The dealer told us that kia had the best warranty and only suggested oil changes at 7500-10,000 mile intervals. I purchased the oil and my father changed the oil 2 more times once in july 2014 and again september 2015. This vehicle was purchased for my wife who gave birth to our son three days after purchasing the vehicle. It was not driven often because she did not return to work until october 2013. As a teacher she only worked until may 2014 and did not return to work until september 2015. She worked less than 10 miles from home therefore our mileage was low. Around december 9, 2015 my wife said the car was 'acting funny'. I told her to come home and I would have my dad look at it. When she came home the car appeared fine no lights, no warnings, no sounds that wasn't normal. The next day we were driving and the car it just stopped on the side of the road. Again no warning lights, or engine light no low oil light... Nothing. We had it towed to the dealership. The dealer took several days to tell us that the engine was blown because we didn't change the oil enough. We were not due for another oil change for 5000 miles. After a month of waiting kia told me they were not fixing under warranty. I have spoke to many people, dealerships, junk yards, mechanics... All say after only 30000 on the car no way it should have that much engine sludge to blow the engine even if it was never changed. This appears to be a major issue with kia and hyundai. Fact: kia has had a previous class action lawsuit for the 2004-2009 kia sorento due to engine issues. Fact: toyota had previous class action lawsuit for their engine sludge issues. (lost the case and is repairing the engines) fact: hyundai sonata has known issues - kia and hyundai same company!!!!
Tl* the contact owns a 2013 kia sorento. While driving approximately 60 MPH, the vehicle lost acceleration. The contact maneuver to the side of the road and waited approximately ten minutes. The vehicle was turned off and the contact waited approximately thirty more minutes. The vehicle restarted normally, but could not exceed 40 MPH. The contact drove the vehicle to the dealer where it was diagnosed that the throttle actuator control failed and needed replacement. The vehicle was repaired. The approximate failure mileage was 42,800.
Stopped for a red light in a residential neighborhood. When traffic light turned green realized the car had stalled out. Was in " drive " and was not low on gas. Put flashers on and shut off car. Was able to restart car and drove home. Called kia in smithtown where car was purchased and was told if I brought in car and it didn't stall while in their care the techs wouldn't be able to tell me why it happened.
Stopped for a red light in a residential neighborhood. When traffic light turned green realized the car had stalled out. Was in " drive " and was not low on gas. Put flashers on and shut off car. Was able to restart car and drove home. Called kia in smithtown where car was purchased and was told if I brought in car and it didn't stall while in their care the techs wouldn't be able to tell me why it happened.
Tl* the contact owns a 2013 kia sorento. While driving 35 MPH, the vehicle stalled and was unable to be restarted. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced due to sludge build up. The vehicle was not repaired. The manufacturer was notified of the failure; however, the contact was informed by the manufacturer that the vehicle was no longer under warranty. The approximate failure mileage was 47,000.
On 3 separate occasions over the past 2.5 years the engine has completely stopped while I was driving on the freeway. I have narrowed down how to reproduce the problem: 1) set cruise control 2) shift into neutral 3) turn off cruise control quickly after shifting into neutral the problem doesn't happen every time, but when it does: 1) the engine stops immediately 2) a bunch of dashboard lights come on: check engine, oil pressure and others I can't remember 3) the power steering stops working (probably because the engine is off) this is very alarming! I generally work around the problem, but on 7/26 while traveling in wyoming (80 MPH speed limit on I-25), the engine quit while I was going 80 MPH! Luckily the brakes still worked and I was able to get the car the side and restart. I could have easily wrecked. To restart the engine, I: 1) shift into park 2) turn off ignition 3) turn on ignition I mailed kia the above information two days ago and have not heard back. Updated 9/15/15 *ln.... Updated 09/30/15
At 60,800 mile my kia sorentos engine blew. I took it to the service department believing it would be under warranty only to find out they voided my warranty stating I had excessive sludge in the engine. For more than a month prior to that incident we also had a airbag light illuminate and stay on. At the time of engine failure we thought that we could fix that issue as well only to find that my electrical warranty went out at 60,000 miles. I have been researching these items online only to find that there is multiple complaints of both engine failure and the airbag light illuminating which is said to be a control module. With the amount of complaints out there why is there no recall.
Tl* the contact owns a 2013 kia sorento. The contact stated that the interior lights failed to turn off. The vehicle was taken to the dealer where the technician stated that the vehicle was operating as designed. The failure recurred and the dealer diagnosed that the software needed to be updated. Additionally, the vehicle failed to start without warning. The vehicle was taken to the dealer. The battery was replaced however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 12,000.
Purchased 2013 kia sorento brand new on 6/11/12, car was shaky and idled roughly on & off during the first year, seems to have resolved itself. On 12/22/14 while driving 35 MPH on secondary road engine began to make a ticking sound. Parked vehicle and had it towed the following day on 12/23/14 to kia dealership, they called me that afternoon and told me it was the oil control valve and it was ordered and requested for overnight and car would be done on 12/24/14. I called dealer on 12/24/14 @ 11:03am and part wasn't in yet was told that I'd be called when part arrived. Received call from dealer at 2pm that part had arrived and been installed by tech but that engine was still making ticking noise, so not fixed. Was told that they would have to start over again on friday 12/26/14 with request to kia warranty service for approval for "engine tear down", which I will also have to authorized and agree to pay $400.00 for (waived if all repairs are covered by warranty). This vehicle only has 53000 miles on it and has been driven for 30 months, all regular maintenance schedules followed and there should no way be an internal engine problem on a properly built engine. Kia has some serious issues with the engine in this car and should have recalled the entire line of 2013 sorento's and corrected the problem. I was told by the service department at the dealer that " we may be looking at a new engine". I hope not, even though I could have a almost 3 year old car with no mileage I don't want one, if the first engine has this serious problem what would the second engine have. I am going to do everything in my power to hold kia responsible and make them cover under warranty.
Tl* the contact owns a 2013 kia sorento. The contact stated that the vehicle stalled and the check engine sensor illuminated intermittently. The contact mentioned that the failure occurred several times. The vehicle was taken to an authorized dealer. The technician diagnosed that the computer software needed to be updated. The software was updated, but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.
Engine simply stopped while driving resulting in loss of braking and steering control. All indicator lights on dashboard came on when the engine shut off. Coasted to a stop, put transmission in park and was able to restart the engine. Took the car to kia dealer who said it needed a software update which was performed. The same problem of the engine shutting off happened the very next day. Taking the car back to the dealer today.
2013 kia sorento lx loss of accelerator control. I had just exited a 55mph boulevard onto a 35mph residential street. As I accelerated to the posted speed there was a ?pop?, the car lurched, and the engine light came on. The engine was still running but there was no response from pressing the accelerator pedal. I cut off the engine, waited a minute and restarted it. The engine, transmission and electrical all seemed to be fine but the accelerator was non-responsive. Surprisingly the engine idle speed was sufficient to push the car along on moderately hilly roads. I managed to get the car to the kia dealer, where I purchased it, and left it with the service department. After I got home I did a google search for ?kia sorento acceleration? And found multiple reports of accelerator problems with 2012 through 2014 kia sorentos. Http://www.kia-forums.com/2011-2013-xm-sorento-forum/76454-2012-sorento-disconnected-accelerator.html http://www.carcomplaints.com/kia/sorento/2013/engine/died_while_driving.shtml after reviewing the various posts I believe that the computer software upgrade that the service departments are loading are not going to resolve the issue, otherwise kia would not have been having this issue for several years. I believe the actual issue is a faulty part that has not been replaced or redesigned. If that is the case then I will have this issue again sometime in the future. The tech reported that they found 3 service codes. They cleared the codes, checked the computer software and "found old version". They reported that they updated the software and performed a throttle cleaning. They test drove the car twice and the engine light did not turn back on (no codes).
Engine went to idle at a traffic light and would not respond when light changed to green, check engine light came on. I idled to the side of the road , shut off engine and restarted it. It seemed to be ok but check engine light was still on. Check engine light went out the next day . I took it to dealer for repairs ( a week later was the soonest they could get me in) they did an software update and cleaned the etc motor per "technical service bulletin #133 rev. 11/27/2013" I'm keeping my fingers crossed that this fixed the problem.
My airbags didn't deploy when I hit a person in the rear after severely damaged front end of my vehicle and parts being shoved into the motor and the motor received a crack in the block.
Tl* the contact owns a 2013 kia sorento. While driving at an unknown speed, the vehicle decelerated and went into idle mode. The vehicle resumed normal operation once it was turned off and restarted. The dealer cleaned the throttle body and updated the software; however, the failure recurred twice. The manufacturer was notified of the failure. The approximate failure mileage was 11,804.
On two occasions one month a part, while driving my 2013 kia sorento lx3 the engine light went on and the car was unable to shift RPM's and could not accelerate over 15/20 MPH. The car went into "limp home" or safety mode when trying to accelerate and merge onto a 40mph and 50 MPH highway. The car could not speed up to flow of traffic and was nearly rear ended by rush hour commuter bus with two small children in the back seat in chicago, il. Kia service said car "fixed" twice. Concerned about repeat problems and potential fatal accidents as result of some malfunction.
Car stalls intermittently. I got the kia sorento 7/6/12. I stalls three times without warning but will restart after placing to neutral and restarting the engine. Twice while going downhill. Carmd code reader indicates no problem found. Just wanted to add into the numerous same issue complaints. 08/30/13 9682 miles 05/06/14 16717 miles 09/12/14 20052 miles.
Car stalls at low speeds, refuses to go over 60 mpg and check engine light comes on. Lose power at speed (on freeway) and tachometer goes to zero. This has happened many times and is getting to become a safety concern. Have taken it into dealer who cannot find a problem with it, but I have two teenage daughters and I don't feel safe with them driving it. Twice while driving on freeway the vehicle had a braking response when the accelerator was pressed. My daughter once had to hussle over to the shoulder in heavy traffic to turn the car all the way off and back on to reset it. Many times it stalls while sitting at traffic lights.
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