Hello, I am writing here since I did not receive for online access. My situation is related to my 2014 kia ​​sorento vehicle,VIN # [xxx] it is presenting failure indicators related to 4 recalls reported by the federal department of transportation to correct whether it is replaced or repaired. I contacted kia de aguadilla puerto rico presenting the situation, they indicated that the vehicle was inspected for 2014 and that at that time it did not present any type of problems and that by the VIN #. My vehicle is obviously one of the units referred to by the recall and according to the information the vehicle that meets the specifications of the make, model and year must be inspected by certified kia mechanics. In the telephone conversation they indicated that the cost of the inspection starts at $ 65 depending on the type of problem. I had a conversation with another kia representative from kennedy explaining my situation with kia from aguadilla, being specific that the recall clearly indicates that in both 1 and 4 recalls, life can be at stake without the parts not being corrected in time. This and the previous messages related to my situation remain in record for when an accident occurs that involves both my family and third parties. I hope you can help me in this situation. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2014 Kia Sorento acceleration complaints
Page 2 of 2: complaints 11 to 31 of 31, newest first, as owners wrote them.
The headlights don't shine on anything and it's hard to find your way at night. Speed ​​control does not work. The engine has a different rhythm at 3000 RPM.
My engine was replaced at 118,119 and equipped with knock sensor saftey software to avoid another engine failure. At 139,505 my knock sensor software activated with. No advance warning as I was making an accelerated left turn in front of 3 lanes of traffic. I was in a stationary position with my left blinker on judging when to turn left in front of westward moving traffic. As I choose the moment to quickly accelerate and make the turn in front of traffic the knock sensor was activated, putting the car in limp home mode not allowing me to accelerate to saftey. Two cars traveling westbound had to slam on their breaks in order not to hit me. I made it to the middle lane diving traffic and then had to be towed to the kia dealership in order to get in out of knock sensor limp home mode. The saftey equipment installed to keep me safe in-fact did the opposite and put me in harms way.
My vehicle keeps having issues with oil. I get regular oil changes an I have to put oil in it either every 2weeks even after an oil change. I have had an oil compsumption test an have been told that there is nothing wrong with my car. There are no oil leaks at all. I was on the highway in cruise control when it all of sudden came out of cruise control then I noticed my RPM gauge wasn't working also. I then came to a light an when I started to go I noticed my car being sluggish to reach 60mph. I at one time had my pedal to the floor. It also acted like it wanted to stall on me. I made it home an into my driveway where I turned it off an back on which at that point my rmp gauge started working an the car acted normal. I have asked kia about this problem numerous of times an I get no where. They say well we see that the consumption test came back in the standard range. I have no leaks an I have to put oil in my car on a regular bases. I can be only 4,000 after an oil change an feel it actiing up an then I ck my oil an my dip stick is clean no oil so then I have to add more oil. I am concerned that I will be on the highway an my car will just shut down. My car is always moving when I have these problems. I keep getting the run around about this issue.
Tl* the contact owns a 2014 kia sorento. The contact stated that while driving and attempting to accelerate, there was an abnormal noise coming from the engine. The contact stated that there was a delay between the accelerator being depressed and the vehicle responding. In addition, the vehicle would shuddered with the check engine warning light illuminated. The vehicle was taken to la fontaine kia located at (2027 s. Telegraph rd, dearborn, mi 48124), where it was diagnosed that the vehicle needed a tune up. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000. *bf consumer stated motor overheated while driving and vehicle would shut off.
Car was in drive in a parking lot, when accelerator pedal was pushed it stuck and would not release, car sped at a high rate of speed even with brake and emergency brake on. I tried taking car out of gear and it went into reverse at a high rate of speed. Finally I was able to turn car off but I am scared to drive it.
Cruise control mechanism is working improperly. Does not always turn on, some times can set cruise with the cancel button. Can never set with the actual set button. Very faulty and dangerous
On several occasions my truck shuts down, basically the wheel locks and the truck loses power, and restarts by itself. Recently I was on the freeway and the engine light, oil light and traction control light came on and I lost speed, I stepped on the gas and truck was not moving, I was able to get to the shoulder and lost complete power. I did notice when I turned off the air conditioning the truck would start but as soon as I turned on the AC the same thing happened. I have had a lot of trouble with this truck since I bought it.
Tl* the contact owns a 2014 kia sorento. While driving 70 MPH up a hill, the contact depressed the accelerator pedal to the floorboard; however, the vehicle started to decelerate to 40 MPH or less. Also, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the bearing rod inside the engine failed and the engine needed to be replaced. The vehicle was not repaired and was towed to jim shorkey kia (located at 12900 us-30, irwin, pa 15642, (724) 241-0176) where it was diagnosed that the bearing rod inside the engine failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 13201482. The approximate failure mileage was 70,000.
My sorento feels like it's going to stall, especially when accelerating. It's also burning oil at an alarming rate. The oil lamp flickered once while driving on the highway. There is no obvious oil leak. I took it to the dealership and they said it needs a new engine it that it isn't covered under the 17v224 recall. I'm afraid that the engine is failing and that it is kia's responsibility, but they are ignoring the problem
Acceleration. When I accelerate it hesitates to pick up. Very dangerous as I was trying to merge into the highway or merge into a different lane it did not accelerate quickly enough and the vehicles in that lane had to brake hard as I entered that lane almost rear ending my vehicle. Even if I press the gas pedal hard it does the same thing, it hesitates before speeding up. Another issue is the door lock button from both driver and passenger sides work sometimes and doesn't work sometimes. Even when I'm driving the doors would not lock with the auto door lock feature on when vehicle gets in motion. I have to manually push the lock button for each door and when I manually lock the doors that is when the door lock/unlock buttons will work properly. Had children in the back seat and while I tried to lock the door it would not lock. Had to pull the vehicle over to hand lock each door. But very dangerous either way because I can't control what kids will do in the back in middle of the highway and if I try to lock the door I won't be able to.
Recall : it isn't on recall list but having the same problems the other recalls for same vehicle and year. Was driving and engine stalled on the loop, I was almost hit by multiple cars. I finally got the kia to start and it began to make loud tapping noise and not letting rpms reach 3k. Nobody seems to want to help since the car only has 87k miles and now the engine is failing for no reason. I believe if the engine is doing the same thing as the other recalls, why haven't there been a recall on this kia.?? I've tried calling dealers and etc nobody is helping me.
Steering wheel electronic controls(speed control, radio, ). Airbag light on with no collision having occurred, replaced headlights twice in last year, brake lights replaced once
On 7/5/2014 9:00 a.m. I place the key in the ignition, turned the key but the car would not turn over to start. I have been experiencing acceleration issue also.
Everytime I put the car in drive it makes a harsh banging noise. It also decides to just shut off as soon as I press on the gas or slow down after I've already started going on city streets I can also hear and feel clicking under driver's side floor board as I'm turning into drive ways,parking spots etc. This is an everyday thing that started last year.
Bought a pre-certified used 2014 kia sorento sxl. Passed all 150 inspection. Less than 24 hrs after buying the car, the following morning my pregnant wife was driving to work in rush hour traffic on the highway and all a sudden the car would not accelerate. She was pressing the gas pedal to the floor and the car was going 5 MPH. She was so scared, specially being pregnant, that the cars were going to hit her. She tried getting into the shoulder but she was going so slow that cars were zipping pass her. Thankfully she able to get to the shoulder. Huge safety issue!!! After getting to a safe area, she turned the car back off and on, the car worked perfectly fine. Took it back to the dealership and they couldn't replicate the problem and their computer sensor couldn't pick up anything wrong with the vehicle. So long story short, nothing was done. There was a recall for accelerator pedal assembly for 2016 kia sorento. The affected sorento were built from oct 27, 2014 and jan 29, 2015. Our car just missed it by a few months. I guess kia is just waiting for a huge accident for them to do something about it. I hope it wouldn't be us.
Turning to park my car in a parking lot, took a slight turn into the spot and the car shot up the incline like a rocket by its self.
While accelerating to merge onto the freeway, the car seemed to lose power. It continued to run for a while, but would not accelerate past 60 MPH. Light went on indicating engine problem. Pulled car over to side of the road and it died completely. We had a very similar problem with this vehicle approximately 2 years ago. After bringing the car into our dealership multiple times 2 years ago, our kia dealership told us that they could not recreate the problem and reset some electrical portion of the car. Both times that this (2015 and 2013/4) happened we had our young children in the car. I fear for my safety and the safety of my children in this car.
Tl* the contact owns a 2014 kia sorento. Upon starting the vehicle, the gear was shifted into reverse and the engine revved when the contact lightly depressed the accelerator pedal. As a result, the vehicle backed into a steel post. The front passenger had to help the contact shift the gear into neutral in order to stop the vehicle from accelerating. Suddenly, the vehicle accelerated forward into a field at a high rate of speed while the brake pedal was depressed. The contact had to press the ignition start button in order to stop the vehicle. The contact sustained minor ankle injuries, which did not require medical attention. The vehicle was towed to an independent mechanic who stated that there was a manufactured electrical cord that was connected to the accelerator, which may have caused the failure. The failure codes did not illustrate that this was the cause of the failure. The manufacturer was not notified. The speed was unknown. The approximate failure mileage was 12,900. Updated 12/01/14*lj
Tl* the contact owns a 2014 kia sorento. The contact stated that the speedometer needle became inoperable. The vehicle was taken to the dealer for inspection where they stated that there was nothing wrong with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 3,000.
When driving the sorento sx wearing sunglasses, the digital speedometer needle is virtually invisible. You can't readily confirm the vehicle's speed. You have to tilt your head and peer under or over the sunglasses to see the needle which is too dark against the black background. This means your eyes are off the road far longer than the typical glance needed with traditional speedometers. This design flaw will undoubtedly lead to unnecessary accidents, injury and death.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Kia Sorento?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history