While driving on highway car lost power and cut off, was able to start again and get to dealer maintaining speed roughly 45 MPH
2015 Kia Sorento engine complaints
Page 12 of 13: complaints 311 to 340 of 367, newest first, as owners wrote them.
Sitting at a red light I noticed my check engine light flashing. The light turned green and when I pushed the accelerator I had zero power. It was able to go up to 20mph and I was able to make it up the hill and into my work parking lot. I called kia and luckily was able to get towed to the dealership. They stated its probably an engine misfire, we'll have you up and running in no time. The next day, I called the dealership (bc I didn't hear from them) and was told "were ordering you a new engine". 6 days later I called again because I still haven't a reason as to why.. I was informed the update they did on my computer did something to my engine and thats their only solution. Mind you the vehicle only has 41k miles on it! Apparently that happens alot to kia's but I wish I knew before I purchased this vehicle! Total piece of junk and I don't feel safe. Side note: my transmission has always shiftted very hard in the morning (even after a 20min warmup) their looking into that now.
We had a 2015 kia sorento that was burning through very high amounts of oil when driven on the highway. The dealership could not find a problem but asked us to supply all oil change records which we did not have available, the car was under lease. When we brought it back to kia, on lease, we were told we had to pay over $6000. We have not paid at this point.
Was driving on a busy intersection on 1/15/2019 around 2:30 pm and doing around 40mph the check engine light began flashing. A short while after the cel began flashing the car rpms slowed down even though the car was in motion & I was pressing on the accelerator. The car behind me began honking their horn because my vehicle was slowing down. I tried to find a street where I could safely pull over. After dodging cars while the car was in a slow rpms motion I pulled over to a side street & shifted the gear to park but kept the engine running and tried to calm down. I decided to head home, after shifting from park to drive I stepped on the accelerator and the car was in motion but the rpms only reached 10mph even though I kept my foot on the gas. And slowly but surely the speed increased. The slow acceleration from a park and stop mode the car was slow to accelerate. The state of my component part or system is unknown. Googled recalls for 2015 sorento's and found several websites pertaining to a recall on kia sorento's. However after contacting kia (1‑800‑333‑4542) the representative informed me that my 2015 kia sorento was not part of the recall. Since my car was only around 50,000 miles she informed me that it's still under warranty. I contacted my local kia dealership (1450 e camelback rd, phoenix, az 85014 602‑388‑1276) about the issue I am having. The service advisor erik informed me that he would have my car towed to their dealership and check out the issue. Stated "it" "should be" covered since I was under 60,000. I'm waiting on what the mechanic finds and if the issue will be covered.
We went to get oil changed and they said if they change oil the engine will exploed . They said our vehicle had recall on it
Tl* the contact owns a 2015 kia sorento. The contact purchased the vehicle on august 15, 2018. A couple of days later, the check engine indicator illuminated, the vehicle would not accelerate on the highway, and the vehicle shook. Galeana chrysler jeep kia (180 greystone blvd, columbia, sc 29210, (803) 779-7300) performed a diagnostic test and cleared some of the codes that appeared; however, the failures recurred. On another occasion, when the vehicle was started, a booming sound was heard from the engine compartment. An independent mechanic stated that some screws detached from the cam timing shaft and the vehicle was leaking oil. The vehicle was towed back to the dealer, but they stated that they could not assist since the vehicle was out of warranty. The contact was referred to the manufacturer who also stated that the vehicle was out of warranty since it had over 60,000 miles. The dealer stated that the vehicle had a history of code misfires and needed a new engine. The failure mileage was 70,000.
After kia dealership installed the knock sensor software update in october 2018, the engine went into limp home mode with engine light blinking in the month of january 2019. Dealership advised me engine failed and would be replaced under kia warranty for this issue. Vehicle has 57,000 miles on it. Problem now is dealership says new engine won't be sent to them for 3-4 weeks. Then additional week to install. It's already been there over two weeks. They did provide loaner. Correction this occurred in december 2018, not january 2019.
We were driving and hear a rattling noice and all of a sudden our vehicle started shaking and we pulled over. This was about 3 hours after we had an oil change at the dealership. This was the second time after an oil change we had issues. We attempted to turn on the car to get it to safety but could not power on. We had to get towed and a mechanic advised us we would need a whole new engine
Tl* the contact owns a 2015 kia sorento. Ever since the contact purchased the vehicle six months ago, there had been an abnormal tapping sound coming from the engine. Also, the steering wheel made a loud popping noise that caused it to vibrate. The failures occurred upon starting the vehicle. In addition, the check engine indicator illuminated. The vehicle was taken to friendly kia (5819 us-19, new port richey, fl 34652), but was not diagnosed or repaired. The staff stated that they were too busy to assist. The manufacturer advised the contact to call the federal safety agency. The failure mileage was 90,600.
Takata recall. I have a 2015 kia sorento. At about 76,000 miles, the engine began to burn oil. I had it checked for a leak, but the mechanics couldn't find anything. When I start the engine, blue smoke emits from the tail pipe. I am loosing about a quart of oil every 200 miles.
Tl* the contact owns a 2015 kia sorento. While driving approximately 35 MPH, a loud popping sound was heard from the engine area and the vehicle suddenly stalled. The vehicle was towed to kia of orlando (9550 s. Orange blossom trl, orlando, fl) where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 100,000.
Tl* the contact owns a 2015 kia sorento. The contact stated that the vehicle stalled without warning. The vehicle was towed to romeo kia of kingston (111 schwenk dr, kingston, ny 12401, (845) 477-5400) where it was diagnosed that the connecting rod fractured through the middle of the engine assembly and metal fragments were present. The manufacturer was notified of the failure. The approximate failure mileage was 77,000.
Vehicle stalls during normal operation both while moving at traffic speeds and at a stop. Initial occurance was while turning left thru an intersection. Engine rpms dropped to zero and engine quit running. Restarted after shifting into neutral. Happened 15 additional times during twenty minute drive home - while stopped at a light, slowing for other vehicles, and when not actually accelerating while driving down the road. Vehicle will not idle once restarted without stalling out. Battery connections are tight, oil levels are normal. Vehicle speed varied from stopped at a traffic light to 55 MPH on open road. Stalling occurred whenever accelerator pedal was not depressed. Shifting into neutral and revving motor prevented stalling while at a stop. Unless under acceleration vehicle engine will not remain operating. I am not a qualified mechanic or safety expert, but this condition seems unsafe to me.
Tl* the contact owns a 2015 kia sorento. While operating the vehicle, the check engine indicator suddenly flashed on and off and the vehicle's speed would not increase past 20 MPH. The message "limp home mode" was also displayed. The vehicle was towed to antioch kia (119 il-173, antioch, il) where it was diagnosed that the nox sensor was faulty. The nox sensor was reprogrammed. The manufacturer was notified of the failure. The failure mileage was 62,000.
I was driving my car home from work and it shut off on me as I was driving on a busy city street. I tried to start it and it just kept shutting off. I had someone hook up a computer on it and it said something was wrong with my camshaft timing.I had no warnings leading up to this. It just shut off in the middle of driving it.
I was driving my car on the highway when my engine stop running, im told by kia the engine seize up and it is not covered
Purchased a used 2015 kia sorento from a used car lot on february 15, 2018. I've experienced no issues with the vehicle until august 19, 2018 while driving home from work. While driving on the freeway, and accelerating, the vehicle completely stalled. We pulled the vehicle over and tried our best to get it to restart. It had to be towed home. A certified mechanic inspected the vehicle and confirmed the kia had complete engine failure due to the engine seizing. Please contact me for inspection documentation (currently at work and unable to upload the receipt).
Purchased this 2015 vehicle from a regional pa/nj reseller named carsense in november 2015 with 15,000 miles. Maintained regular service and oil changes, although not always with castrol oil, as required for the carsense extended warranty. Driving on the highway returning from the beach when the engine started a slight knock when accelerating. Stopped and checked the oil level which was fine. Just at 3,000 miles on the oil at the time. No check engine light. Drove further and the check engine light came on and then the engine stalled. Towed to a kia dealer and told engine was seized. As I am a second owner the 100,000 mile warranty did not apply. Vehicle was 909 miles over the 60,000 mile warranty and not covered. Escalated with kia consumer affairs who I chased for over a week with escalation requests. Final answer ... We are sorry but the car is out of warranty. Would not offer any relief on either parts or labor. Replacing the engine to the tune of $5,400.00 including replacing a starter which mysteriously "burned up". We have found many similar stories with engine problems that are most likely related to the 2012-2014 2.4l engine recall.
Driving on a 4 lane highway my 2015 kia sorento died without warning and made a clicking noise when I tried to start it. I had the car towed to a local kia dealership who advised metal shavings were found in the oil, which clogged the oil filter, restricting oil flow thus causing the connecting rod bearings to break. They confirmed there was no sludge found in the engine. The car needs the engine replaced and my extended warranty is refusing to pay citing there was not sufficient oil lubrication due to low oil which caused the connecting rod bearings to break. However, the dealership advised both myself, warranty, and adjuster the car was burning oil as no external engine leaks were found. All oil changes were completed by the kia dealership whom I purchased the car from and records were provided. At no point did any warning lights illuminate on the dashboard to indicate low oil or to check engine. My 2015 kia sorento has the gdi (or theta ii) engine which is named in multiple class action lawsuits for the same thing. I still owe on this car as I have only had for 1.5 years and am now looking at $5,000-$7,000 in repairs.
I bought a 2015 kia sorento with 85000 miles on it for my stepdaughters first car owned it for 6 months it was great the other day she was driving 50 MPH on country road and the engine quite and siezed up no noise no warning no check engine light dealer says it needs a new engine called kia absolutely got no we're even though there a ton off complaints about kia engines doing the same thing they say there's no recalls on this particular vehicle.
My 2015 kia, has always make some engine noise, I did not buy it new brand and always checked out ok when I had the maintenance done on it. The noise was getting louder and more noticeable. I took it into be checked and they said my engine is failing. Kia says since I wasn't the 1 first owner on the vehicle they will not cover it, I took out an extended warranty and they are now giving me trouble about covering it since I haven't found every maintenance record, but most of them.
I have 2 concerns, 1 mainly I have a newer 2015 kia sorrento with under 25k miles, owned it about 2 years ever since I owned it there has been a ticking in the engine and white smoke blowing out the exhaust. Which should not be thecase with a newer car, after taking it to the dealership they said nothing was wrong. Additionally when I turn on the air conditioner it smells like vinegar or dirty socks an aweful smell, once again the dealership stated nothing wrong with the car. It sounds like kia is covering up old deficiencies with their engines as it said engines manufactured into late 2014 were recalled how is the 2015 kia, which was manufactured in 2014 not on the recall list? Additionally there have been many many other people listing the engine seizing up. My wife drives this car with my small children im writing this retractively in case something happen. Additionally we get regular oil changes done. I think this engine model should be recalled. As a newer engine should definitely not be blowing white smoke out of the exhaust nor ticking like the components are displaced.
My kia sorento 2015 started making a noise when I would try to accelerate it started burning look and I took it to kia where the technician told me that my car was having the same problem from all of the sorentos 2014 that had been recalled, I contacted kia and they denied my repairs now I'm stuck paying for a car that doesn't work. My car has only 68,000 miles
I was driving to work yesterday morning (7/10/18) on route 15 in sussex county. My speed was approximately 65-70 miles per hour. I heard a knocking sound, which alarmed me. It went away, and came back, off and on, while driving, a sound that I have never heard before with this vehicle, ever. No lights came on, no indicators, etc. I contacted newton kia, where the vehicle was purchased, and was told that they couldn't fit me in until friday. I made an appointment, but after doing this I decided to contact one closer to where I work, which is on rt. 10 in denville, nj. Gateway kia. I brought the vehicle in and had them check out the noise. I was contacted and told that it was the engine, that it would cost $7100.00. The way I was notified was as if I have $7100.00 just sitting around, which I don't. The engine, the engine, no warning, no nothing. I picked up the vehicle, and drove it home, still hearing the knocking noise off and on. I attempted to go to work today, 7/11/18. The noise became worse about a block from my home. I turned around and came home, shut the car off, smoke came out from the engine area. Let me make something very clear to whomever reviews this information. I am not paying for this repair, kia is. First thing you are told that you are over your warranty. I just turned 102,000 miles, have had no prior issues. This happened out of the blue, no prior noise or problems. I am now driving a rental, I need to get to work, I need my sorento fixed, and I am not paying for it. I am also going to be reimbursed for this rental. I, again, have had no prior issues with my vehicle. I am very upset about this, so what is going to be done about it.
Tl* the contact owns a 2015 kia sorento. While driving 75 MPH, there was a knocking noise coming from the engine and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to family kia of st. Augustine (2665 u.s. Highway 1 south, st augustine, fl 32086, (904) 808-0542) where it was diagnosed that the engine was destroyed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 88,000.
Went to turn on the car the car had accelerated while in park. From there the same that the electrical part in the car stop working. The tire sensor was also on the engine sensor was also on major issues
My wife was driving home from work and while in rush hour traffic on the highway traveling approximately 50 MPH the engine just stopped. She did not receive any warning, no smoke coming from the tailpipe, and none of the check/oil lights came on in the dash. She was fortunate to get it pulled over to the side of the road before it stopped. When I arrived to see what was wrong there wasn't any oil in the engine. I had just checked the oil 10 days prior while filling up for gas and the oil was full. I added oil and tried starting the car and it would not start. Towed the vehicle home and discovered the battery completely died. I replace the battery and the engine started but I was hearing a constant tick-tick-tick and once putting the car in gear there was a very loud rattle, then it almost died. Next day I contacted kia to have it towed to a local dealership and they opened the engine. The head mechanic told me that it was a sign of lack of maintenance because there was massive amounts of sludge and kia warranty would not cover it. I informed the mechanic that I complete all my oil changes but don't save the receipts and couldn't produce them. Suggested by the mechanic to call consumer line and I received a bunch of run-around and said since I don't have maintenance records they will not honor their warranty. After detailed research I have found numerous complaints of exactly the same issue from other consumers that own a 2015 kia sorento as well, including this site. I believe a complete recall is in order for all 2015 kia sorento's for engine trouble and kia needs to honor their warranty!
Vehicle was under light load travelling approximately 55 MPH on level ground on a state route and suffered catastrophic engine failure. It had a load banging/clacking sound and screeching then seized up bringing vehicle to a stop before I could safely pull off the roadway. Mileage at the time was approximately 100,700. Vehicle was towed to the dealer, and service determined the engine repairable and in need of complete replacement. Warranty coverage has been denied. Cost to replace the engine are $5000 for a used engine to over $6000 for a rebuilt/re manufactured replacement.
Been having problems with the car for over 8 months. Eats oil like no ones business. White smoke coming out of the exhaust. Every time I run the on board diagnostic, it has always said no problems exist. Today, my husband comes home from an appointment, and tells me the vehicle was running really rough, shaking the entire car. We check the oil everyday and we've tried going to two different kia dealers for our oil changes, and they never tell us anything is wrong. Now, this comes up today. I do the on-board diagnostic and it reads. "possible condition(s) with your engine control system has been detected." schedule a full system check with your nearby kia dealer soon. The car shakes horribly. Up until this time, no shaking, some white exhaust when starting the car, but no major problems. No engine lights on, until today. We have had regular maintenance on the vehicle. It even passed smog testing. So now, after reading similar complaints, I worried, I won't be getting my car fixed.
While driving at 60 MPH, car decelerated and the engine stopped working. Able to pull off to side of road. Engine is being replaced under 100k warranty.
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