I was driving down the road and heard a grinding noise from engine. I pulled over to check under the hood for fluid leaks or check engine lights which everything checked out good temp gauges and everything giving normal readings. I then proceeded to keep traveling my route and about 5 minutes in I was loosing power and my car wasn't accelerating any more. I contacted the dealership I received my car from letting them know of these problems and informed them of a recall that was in affect a couple years back and also about the recent one I then asked if they fixed this problem or had any Knowledge of these defects which they stated it's not on them I have to take it up with the manufacturer even though I wasn't informed of these problems before my vehicle purchase. I then contacted the manufacturer and let them know of the troubles and got them in contact with the mechanic that was in charge of my diagnostic at the time and they did an investigation and turned out the recall caused this problem but since the problem already occurred they can't help me with repairs. This shouldn't be on me when they sold me a faulty vehicle without disclosing the recalls that needed attention which in return could've cost me or someone's life that day.
2016 Kia Sorento acceleration complaints
Page 2 of 3: complaints 11 to 40 of 62, newest first, as owners wrote them.
While driving at highway speed, the battery light and oil light came on and the throttle became unresponsive. The driver pulled over safely. The vehicle had to be restarted before the throttle became responsive again. The vehicle was taken to Maguire Kia Service (Ithaca, NY), where the engine was subsequently replaced.
The contact owns a 2016 Kia Sorento. The contact stated that while driving approximately 65 MPH, the vehicle lost motive power and stalled. Later after restarting the vehicle, the vehicle would not exceed 20 MPH. The vehicle was inspected by an independent mechanic who diagnosed that the throttle body to the accelerator pedal was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 120,000.
On 02/03/2023 and once before, I stepped on brake to come to a stop and car accelerated to the point that braking took more distance to come to a stop. I called the Kia dealer today and got an appointment which is scheduled for 02/09/2023 to have them inspect vehicle for problem. I read an article published 11/23/2021 by [XXX] on the MotorBiscuit website that states the problem is with an issue with the throttle contol system. This problem nearly caused my to crash into car in front of me and could have been catastrophic if I had been going at a higher rate of speed and had to stop quickly. resulting in loss of life or injuries to myself and others. My vehicle is available for inspection upon request. There were no warnings. The floor rug was not jammed under accelerator. The first time it happened was also when coming to a stop. At that time I wasn't sure why it happened. This time myself and my passenger both heard the engine revving while I was trying to brake. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
More often than not I’m finding I have to add oil to the car. It gives no warning the oil is low, no light, no smoke. The car starts to run a little hard so we check the oil. Each time we check the oil is low and needs more. We have gotten oil changes on the recommended schedule. Yet the problem still persists. Also I notice at times when pushing the gas to accelerate it almost seems hard to do.
The contact owns a 2016 Kia Sorento. The contact stated that while the brake pedal was depressed, she placed the vehicle in park; however, the RPM’s increased rapidly and the engine revved. No warning light was illuminated. The contact stated that her husband turned off the vehicle and disconnected and reconnected the battery cables however, he restarted the vehicle and the failure recurred. The contact stated that she notified multiple dealers of the failure and was informed that no appointments were available until February of 2023. The vehicle was not diagnosed or repaired. The contact referenced the federal safety agency Campaign Number: 15V089000 (Vehicle Speed Control). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximate 110,000.
On many occasions the cruise control cancel button does not work. The brake system is needed to disengage the cruise control. When mentioned to dealership they stated probably dirt behind the steering wheel cover or in or around buttons. Stated would have take apart inspect at owners expense. Stated they have heard of that problem before. Seems to be a known safety or design problem. Did not have dealership do any work due to pricing and the fact I know the issue. Other owners may not know and may cause serious safety issue.
The contact owns a 2016 Kia Sorento. The contact stated that while depressing the accelerator pedal, the vehicle would not properly accelerate. The contact stated that occasionally while stationary and attempting to accelerate, the RPM would increase significantly before causing the vehicle to experience unintended acceleration. The cause of the failure was not yet determined. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in the federal safety agency Campaign Number: 15V089000 (Vehicle Speed Control). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000. The consumer stated that the dealer was able to replicate the issue and repair it. But even after the repair, the vehicle still stalls just a bit.
Sometime Mid May 2022 I was driving back from Tri City Washington. As I was passing a semi truck I noticed my car was losing some power. I ten was able to to get in front of the semi when I seen a place to pull off. During this time I noticed my dash lights were coming on. Engine light. I was lucky enough to pull off where on a side road in Warden, Washington. My car then ceased and would not start. I had to have it towed in my home town of Moses Lake, Washington to a auto mechanic by my resident. The name is Customs Auto on Broadway. They said it needed to go to a Kia Specialist/Mechanic for repairs. So I then had it towed to Over Turf Kia Dealership in Tri City, WA. where my car has been sitting since the end of May 2022. Nathan from Over Turf said I needed to replace my engine and quoted me at $6300.00 which is what I owe my bank loan with Wells Fargo. I only had 135,000 miles on it and not sure why all of a sudden my engine ceased. Now I have filed a complaint with NTSB they gave me a complaint #11466956 on Kia and their recalls. I had a recall repair on it September 2017 and had contacted Kia out of Wenatchee, WA where the recall was done. But they are closed down because of the covid. I am lost to what to do at this point. I was given an email address to send an email of pictures or important documents pertaining this problem. I am asking for any direction as to what to do or who to contact. If you need to call me please fill free at [XXX]. Thank You! Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2016 Kia Sorento. The contact stated that while driving at various speeds, the vehicle would hesitate or fail to accelerate upon depression of the accelerator pedal; the check engine warning light was illuminated. The contact initially took the vehicle to an independent mechanic where a diagnostic code showed that the throttle position sensor was defective. Upon further investigation, the contact discovered the federal safety agency Campaign Number: 15V089000 (Vehicle Speed Control) which he linked to the failure. The vehicle was then taken to the dealer and he was informed that his vehicle was not included in the recall. The manufacturer was notified of the failure and provided information about an extended warranty that the vehicle qualified for; however, upon calling the dealer, the contact was informed that his vehicle did not qualify for the warranty. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 69,500.
The vehicle has failed to accelerate in various situations, i.e., after coming to a complete stop and turning onto a street with opposing and oncoming traffic. The issue has occurred intermittently for ~two months. Sometimes weeks without the issue resurfacing. Today, after running one errand early in the morning, the engine check appeared when we started the car and the vehicle went into limp mode. We barely got the car home, with little control of the acceleration. We could have been involved in an accident if this occurred while on the highway or turning onto a street from a heavily traveled intersection. This is a severe safety issue.
Car uses oil frequently, even after I get an oil change. The oil light does not come on when oil is low. It is low before my oil changes. On 1/22/22 my check engine light is on and it says P303 with cylinder 3. Replaced the coil and the check engine light is still on. The engine is sputtering and it takes 2-3 times to start. This started all of a sudden. It is frustrating because I took it to a Kia dealership last year and told them the problem. They told me it was a recall but it was only for up to 100,000. So they only put oil in it and basically sent me my way. So there are two issues going on and It doesn't matter the mileage because several Kias are having identical issues.
Oil leak brakes out stopped running makes knocking noise when pushing gas pedal
While my Kia Sorento had a chattering noise. When leaving home for an appointment l took the interstate and the chatter sound got louder about 10 minutes into driving. As I increased acceleration, the check engine light began to flash quickly and immediately The SUV started losing power and the engine stalled coasting long enough for me to pull to side of road. I tried to re-start the engine but it would not turn over to start. Twice in the past my husband took the SUV to Kia of Dayton Because car was losing oil with no warning light indicating it was low on oil. The mechanic explained there was a problem, he said that it had to be proven after a couple of oil changes and same problem occurred, which it has repeated twice. They said then they had to contact Kia for further instructions on how to proceed. The danger that affected my 91 year old Dad and myself is that we were stranded on a busy highway with no heat on a cold winter day. I had to find transportation to get my Dad home, because he takes blood thinner which causes him to get cold very easily.
My children and I were on the freeway, and when I pushed the accelerator, nothing happened. No rpm increase, no engine change…nothing. I have had my car looked at and diagnosed, and nothing alerts to being wrong. The screen said Engine Control System, the engine light came on, and I had to pull all the way over across 4 lanes of traffic on the freeway, without being able to accelerate. I pulled over, put the car in park, and waited about 10 minutes. I turned the car back on and everything was fine. I do not understand. This is a safety hazard!
The contact owns a 2016 Kia Sorento. The contact stated that while depressing the brake pedal, the vehicle had experienced unintended acceleration causing the RPMs to increase and the vehicle to suddenly drive forward and almost crash. The contact indicated that the failure had occurred on several occasions. The vehicle was taken to the local dealer who was unable to duplicate the failure and no problem was found. The manufacturer was not yet notified of the failure. The failure mileage was 31,000.
Transmission won't shift into gear and the RPM keep going higher. Nothing helps not even letting up on gas pedal. Happens on city streets, highways rural roads
I bought my 2016 kia sorento in 2019 since I purchased it the motor has went out in it which had to be replaced which I had to pay the warranty fee plus other cost not included in the warrenty, I have had to change my back tail light at least once a month because it keeps going out and I don't know why the transmission seems to stall when I try to accelerate it makes a noise that sounds like open air the car jumps slightly sometimes and at times it won't accelerate here recently on 2 occasions the accelerator still accelerated after I removed my foot from the pedal this scared me mainly because my kids were in the car and it seemed like it was accelerating to full capacity after tapping the pedal with my foot multiple times if finally released.
I was driving on the highway and when the vehicle in front of me stopped short my kia would stop I had to swerve to the side of the road to stop. I noticed smoke from the hood so I waited until it stopped and slowly moved into the already slowed traffic and went home park the vehicle and reported to kia but they continue to give me the run around and not offer repairs unless I paid for it
Tl* the contact owns a 2016 kia sorento. The contact stated while driving 30 MPH, the accelerator pedal was depressed however, the vehicle was slow to respond. The check engine warning light illuminated. The contact called matt blatt kia (6211 e black horse pike, egg harbor township, nj 08234, (609) 573-3100) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed of the failure. The contact was referred to the dealer for assistance. The contact stated the failure was similar to the federal safety agency campaign number: 15v089000 (vehicle speed control). The failure mileage was 124,510.
While driving on the highway a person suddenly brakes in front of me driving normal speed of about 35- 55, miles per hr, , I slammed on my brakes and my SUV, did not stop, I merged to left not to hit the car in front of me , god did the rest. I slumped over with my anxiety out of the roof, I realized it was smoking so I turned off, the engine,, there was grid lock traffic ahead, waited until I and it cooled down, calmly I realized there was no more smoking, drove home safely, this happened multiple times and each time, they kia dealer and kia consumer service said, there was no recall and there was no guarantee they would repair the vehicle and I was responsible for the towing and findings at this point there is no recall on my vehicle 2016 kia sorrento, please help I am on anxiety medication increase , I am afraid to drive however no one is taking responsibility through kia, as of today, I appreciate all your assistance
I have a 2016 kia sorento that stalls at low speed. It's like you turn the switch off, and then after a few seconds, it surges forward. It has done it while entering traffic, and almost caused an accident. I have taken it to the dealer several times, and they say they can't do anything because it does not throw a code. There was a recall on the 2016 models for a faulty accelerator module, but my VIN was not included in it.
Tl* the contact owned a 2016 kia sorento. The contact stated that while driving out of the driveway, when she crashed into a stone lining up the pathway. The contact placed the vehicle into reverse when the vehicle surged in reverse crashing into the contact's garage. No airbags deployed. The contact received an injury to their shoulder and medical attention was needed. A police report was not filed. The vehicle was towed and deemed totaled. The contact contacted the dealership (friendly kia 5819 us-19, new port richey, fl 34652; (877) 544-6719) who did not diagnose a failure, however, they attempted to file a class action form. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,000.
Lose of power. Mechanical put in computer. Turbo defective. Told shouldn't drive, as lose of power while driving, severe safety issue. This issue is applicable toward driver and orher vehicles and its driver/passengers on the road.
Tl* the contact owns a 2016 kia sorento. The contact stated that while driving and depressing the accelerator pedal, the vehicle failed to increase in speed. The vehicle was taken to an unknown facility where it was repaired but the parts replaced were unknown. The following week while driving at low speeds, the accelerator pedal was depressed and the vehicle accelerated violently. As a result, the contact crashed into a cement barrier. The air bags failed to deploy. The contact did not sustained injuries. The front passenger sustained chest, back, arm injuries and a bruise to the left breast but medical attention was not provided. A police report was filed. The vehicle was driven by an independent mechanic to his repair facility with caution. A dealer was not contacted and the manufacturer was not made aware of the failure. The contact referenced the federal safety agency campaign number: 15v089000 (vehicle speed control). The failure mileage was 60,244.
Driving on highway at 65 miles per hour and car suddenly lost all power and came to complete stop in heavy traffic. Vehicle restarted after 2 attempts. Took to kia dealer for inspection and there was no recorded code and they were unable to re-create issue so nothing was done. Reading other complaints of sudden stalls on this site makes driving this vehicle scary. The vehicle has only 31k miles on it and has had no other issues. Kia should be doing something before someone has a tragic accident!
I can't accelerate my 2016 kia sorento. Slow down in the highway. Had to tow home. My vehicle have 72k miles. Others 2016 have recall for that, no mine.
When pressing on the acceclarator pedal, the vehicle will start to accelerate then it will not accelerate. Check engine light comes on. This happens when I am in motion going over 20 MPH.
"takata recall" kia sorento 2016 model sx-awd it started making weird noises from the engine and felt little thumps when I press on the accelerator and binding noise from the rear of the vehicle from the beginning of 2019. The car does not exceed over 90mph.
After stopping at a stop sign and starting to enter the highway I lost accelerated power. It did accelerate but very slowly. The car got up to about 20mph. No matter how hard I pressed the gas petal it didn't cause the car to accelerate. This can have been a very danger situation.
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