2022 Kia Sorento acceleration problems

Filed Oct 13, 2026 · Acceleration, Transmission · CO

2022 Kia Sorento, VIN [XXX], subject to Recall 22V760 (Kia SC250, 8-speed DCT electric oil pump). The recall was performed with a software update only; the transmission and original pump were not replaced. On XXX at 116,273 miles, while driving, the dash displayed “Transmission system error! Check transmission oil immediately” and the vehicle entered limp mode. My scan tool read P193B79 (high-pressure electric oil pump performance) and P0868 (transmission fluid pressure low). The message cleared on its own. I later cleared the codes with my scan tool; P0868 returned and P193B79 has not as of XXX. No fluid leaks. Transmission gear oil was serviced at a Kia dealer about 13,900 miles earlier. Kia’s recall report says this pump defect can cause complete loss of motive power. I believe the software-only remedy left the defective pump in the vehicle and may be inadequate. I am limiting use of the vehicle. Kia America case #XXX. A dealer has not yet diagnosed the vehicle. That is the next step. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 13, 2026 · Acceleration, Engine · CA

Vehicle flashes Auto Start Stop icon on the dashboard, which is not commonplace. When this occurs, the vehicle can not accelerate when the accelerator is actuated. The vehicle can not accelerate past 40mph and the RPM is sporadic. This happens randomly and can not be diagnosed by the dealership. Multiple dealerships have tried and none can duplicate this issue. This is a severe safety concern and seems to be common all over multiple forums.

Filed Jun 10, 2026 · Acceleration, Engine · AZ

2022 Kia Sorento failed to increase speed when accelerator was depressed , engine RPMs increased, but no subsequent speed increase. The Amber ISG light was flashing, with no other warning lights. The car was driven to a safe pull out, placed in park, turned off and restarted, no flashing light. The car accelerated satisfactorily afterwards. This has happened several times in the last two years. Both fuel pumps were replaced as well as the battery and computer systems were reset and the problem still intermittently persists. This is a significant safety issue if the car cannot properly accelerate when required to merge into traffic and properly maintain designated speed. Was told that Kia engineering said this maybe a heat related issue, the car is operated mainly the the southwestern US, Phoenix, Az metropolitan area.

Filed Jun 9, 2026 · Acceleration · AZ

Idle stop and go system randomly auto disabled on start, unable to enable. Causes vehicle to be unable to accelerate faster than 25mph.

Filed May 13, 2026 · Acceleration, Electrical · MO

I own a 2022 Kia Sorento that was manufactured on January 13, 2022. My vehicle experienced a failure involving the electronic oil pump within the transmission system. While driving, a transmission error message appeared prior to the failure. Shortly after, the vehicle unexpectedly entered a limited-mobility condition and significantly slowed down, operating only at a reduced speed. This created a hazardous situation, as I was unable to maintain normal traffic flow, increasing the risk to myself and other drivers. The issue has been diagnosed and confirmed by a service center as a malfunction of the electronic transmission oil pump. I am aware that Kia Motors has issued a recall for certain 2021–2022 Sorento and 2021–2023 K5 vehicles related to a defect where the fail-safe limited-mobility drive mode may be impaired due to a transmission oil pump malfunction, potentially resulting in a complete loss of drive power. Although my vehicle appears to have been manufactured during the same timeframe as the affected vehicles, it has not been included in the recall. The failure I experienced is consistent with the conditions described in that recall. The vehicle has not been inspected by the manufacturer, police, or insurance representatives, but the issue has been confirmed by a service center and the component should be available for inspection upon request. Given the safety risk and similarity to the recalled defect, I believe this issue warrants further investigation and potential inclusion of my vehicle in the recall population.

Filed Feb 9, 2026 · Acceleration, Suspension · 78,000 miles · IA

The contact owns a 2022 Kia Sorento. The contact stated that while driving approximately 70 MPH, the contact experienced the death wobble. There was no warning light illuminated. Additionally, the vehicle unexpectedly accelerated. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the failure could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.

Filed Dec 15, 2025 · Acceleration, Fuel system · AZ

While driving from Phoenix to Tucson in midday traffic, the vehicle displayed a "Check Transmission" error message. Immediately following this warning, the vehicle experienced a significant loss of motive power while navigating a busy intersection. The car would not shift gears appropriately to maintain speed or move out of the path of traffic, which created an immediate risk of a collision. I was able to avoid an accident, but the vehicle's inability to accelerate or change gears left me stranded in a hazardous location. Component Failed: Transmission/Transmission Control Module. Safety Risk: The sudden loss of power in an intersection put me and other drivers at risk of a high-speed side-impact or rear-end collision. Warning Symptoms: The "Check Transmission" message appeared moments before the failure. Inspection Status: We have had the recall taken care of on January 25 , 2023 with 8810 miles at Peoria KIA initially. The incident happened on December 6, 2025 and the vehicle was taken to Royal KIA on December 6, 2025 for inspection.".

Filed Sep 18, 2025 · Acceleration · AZ

I am filing this complaint regarding a serious transmission defect in my 2022 Kia Sorento. The vehicle frequently hesitates, stalls, and at times fails to accelerate properly, creating a dangerous situation when driving in traffic, merging, or crossing intersections. This poses a direct safety hazard to me, my passengers, and other drivers on the road. I brought the vehicle to Mark Kia Service in Scottsdale, AZ. The dealership acknowledged that the transmission issue is a known defect in this model. However, they refused to repair the problem unless they could “replicate” the malfunction during their testing. Because the issue is intermittent, it does not always occur on demand, leaving me without any repair or resolution despite the safety risk. This policy effectively forces consumers to continue driving unsafe vehicles. I have already experienced several close calls where the vehicle’s hesitation and lack of response nearly caused an accident. The defect is widely reported among other owners of the 2022 Sorento, yet Kia and its dealerships are failing to provide adequate remedies under warranty. I am submitting this complaint to request an investigation into Kia’s handling of this matter. The failure to repair a known transmission defect, despite documented safety risks, places drivers and the public in harm’s way. A recall or mandatory corrective action should be considered to ensure consumer safety.

Filed Dec 9, 2024 · Acceleration, Engine · LA

I've taken my vehicle to the dealership and explained what issues I'm having. I was told that the TEC experienced the same issues. When I asked for a loaner car until they make the repairs needed I was told that they don't give loaners out unless I call customer relations which I did and filed a complaint. My complaint was escalated to corporate and the person that was handling my complaint told me due to the regulations in my state they're not able to assist me with my concerns. I explained to her that I could not go over 5miles, the truck would and has shut down on me and my family while driving on the interstate. I've had my truck towed three times. Then the transmission light comes on the dealership stated they can't find anything wrong with the truck. At this point I don't even want the truck anymore I don't feel safe driving the vehicle anymore. I explained my concerns to the dealership and corporate office customer escalated Case Representative (Tiffany) and still no one CARES is it going to take for myself or my kids to lose their life in order for them to take this seriously!!!!! Case # [XXX] is my case number.... Please assist me with this matter as I'm currently deployed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 25, 2024 · Acceleration, Seat belts · 28,660 miles · KY

The contact owns a 2022 Kia Sorento. The contact stated while driving 70 MPH, the forward camera was obstructed. The steering over corrected while turned off. The vehicle was accelerating and decelerating independently. The Forward Collision Avoidance system engaged without an object being nearby. Additionally, the driver’s side seat belt randomly unlatched. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was taken back to the local dealer, who diagnosed and determined that the transmission and seat belt needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case but declined to buy back the vehicle. The failure mileage was approximately 28,660.