On January 4, 2023, the windshield cracked without any outside force (no rocks, vandalism, etc.) it began underneath the passenger wiper moved upward and curved toward the drivers side. As I drove the following days, the crack grew and eventually splintered in a third direction, also with no outside forces. The stress of the crack formed a bubble-like crack in the middle of where it splintered. By the time I was able to get it to the dealership, the bubble was more of a hole. It is no longer available for inspection because it is at the dealership to be repaired. It effected my visibility and with how quickly and easily it spread I felt I was in danger of the windshield cracking to the point of breaking out completely at any time which could have caused an accident. The dealership denied the defect claiming the hole that was produced where the crack splintered was the origin and was caused by a rock. I explained and provided an earlier photo showing the stress bubble, but they still denied the claim. It was inspected at the dealership but pictures are forwarded to an outside source who makes the decision whether it is a defect of damage. There were no warning signs this would happen, no objects hit my windshield, I saw it happen as I was driving. It has been raining steadily and I believe the defect is near the installation point of the wipers which caused the crack.
2022 Kia Sorento: windshield cracks
5 of the 194 complaints about the 2022 Kia Sorento describe windshield cracks.
- owner complaints
- 5
- of this car's complaints
- 3%
- recalls
- 1
Windshield cracks by model year
- 20241
- 20225
- 20214
- 20193
- 20151
- 20071
- 20031
What owners say
My Sorento was purchased on 17/01/22. My windshield started cracking on the middle to the passenger’s side from the hood to the sunroof. I am unaware of how it even got there.
I purchased my 2022 Sorento brand new in Dec 2021 and by end of January 2022 a small crack appeared near the top left corner (driver side) of the windshield near the edge; note the windshield is frameless/no cover or border on the glass. There is no indication that anything caused the crack; there is no indention as if anything hit it. I park in a private temperature controlled garage at my home. The crack has grown diagonally across the front of my entire windshield at this point since the dealership refused to help and I was quoted 1,300 to replace which is unfair. I am driving a 2022 which is visibly unsafe and who has an extra $1,000 to fix a defective windshield on top of paying a car note. This is a inconvenience and a safety issue because of my increased risk of crash or injury. I have seen numerous posts about this problem which indicates this is not just a me problem. I believe my windshield cracking is a defect caused by the manufacturer and I should not be responsible for the repair.
Windshield cracked by a tiny pebble. The main windhsield of my 2022 Hybrid cracked while driving in the freeway. Its been less than a month since I bought the car and windshield cracked. I wasnt around any car at the time, It was late night and I saw the chip it made to my windshield.. a couple minutes later the crack spread out to 4 inches long. The windshield is not strong enougha nd causes a danger.
My vehicle (2022 kia sorento) was purchased 11/08/21. It only has 1777 miles at this exact time. My windshield started cracking on my drivers side from the sunroof down. This is ridiculous for a vehicle so new. I've read this is a chronic issue with the tellurides. Kia refuses to do anything about it
Related recalls
Visibility: defroster/defogger/HVAC system: fan/motor
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
- Risk
- A fire increases the risk of injury.
- Remedy
- Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800‑333‑4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning October 9, 2025.
Recall number 25V649000 · Recall details
Questions about the 2022 Kia Sorento windshield crack
Is windshield cracks a common problem on the 2022 Kia Sorento?
5 of 194 owner complaints about the 2022 Kia Sorento (3%) mention windshield cracks. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2022 Kia Sorento?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2022 Kia Sorento
Check engine light 39Loss of power 27Transmission failure 15Won't shift 13Stalling 12Jerking 11Warning lights 9Engine failure 6Sunroof shattered 6Grinding brakes 5Misfire 5Slipping 5Start-stop 5
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