In early June, my car went into limp mode. The two lines with a car between on the dash were blinking red. I notified Kia, both Roseville and Folsom, but they seemed unconcerned since it seemingly corrected itself after restarting car and driving it. Since then, the car has had the Ebrake engage while driving at least 6-7 times. After the 5th or 6th time, I reported to Kia and after much back and forth they agreed it was a safety problem since it would cause my car to brake slowing it suddenly to about 1/2 of my traveling speed. The week of August 7th, they had it a week and said they couldn’t replicate the issue. They did do something pertaining to TSB SC252. I got it back on Aug 11th and on the 17th, it did it again when I was traveling about 35 mph causing my car to pull right. It is back in the shop again. On Aug 4th, it engaged, causing me to swerve into the lane to my right. I was in rush hour traffic. On July 28th, I was on the Hwy 50 traveling approx 70-75mph, when it happened causing me to suddenly slow to 35 MPH. It happened 3-4 times previously as well. The emergency brake lights up red and blinks a few times before it disengages. Kia refuses to acknowledge there’s an issue, but they’ve asked me to turn off driver assist and other safety features. It is random and I googled if anyone else had ever had the issue. I found on Kia Forum of someone that had a 2021 model that did the same thing. Kia customer care rep said it wasn’t a real Kia site and the person was probably lying. The contact stated the dealer believe it’s the forward collision sensor that is malfunctioning.
Kia Sorento pulling problems
44 of the 10,242 owner complaints about the Kia Sorento describe pulls to one side, most of them for the 2011 model year.
- owner complaints
- 44
- worst model year
- 2011
- typical mileage
- 17,000
By model year
Often reported together
Won't shift 4Harsh shifting 4Jerking 3Adaptive cruise 3ABS 3Warning lights 2Sudden acceleration 2Stalling 2
What owners say
Driving on Interstate Highway at speed limit 70 mph, car starts slowing down rapidly. Looked at dash engine light flashing, put the hazard lights on and pulled to left temporary emergency pullout lane coasting at 20 mph. Had to wait for big gap in traffick to get to right hand side of Interstate, hoping engine didn't seize up in middle of highway. Was able to find area wide enough to be clear of oncoming traffick. Called for roadside service. Car was pulled up on wrecker, taken to Kia dealership. I was told they would inspect car asap.The service advisor called the next day late. Told me they would be replacing the engine in car with a remanufactured engine.
Vehicle stopped in front of us on a state highway. I slammed on the brakes. The car failed to stop within reasonable distance and pulled hard to the left. Causing us to strike a concrete wall destroying the car and masonry wall. Three occupants sustained minor imjuries. Brakes always felt weak but since we bought it as a new car we didn't know any better. Upon looking over the crash scene only a single skid mark was observed from our car. It appears that the brakes on the right side of the car did not engage or the ABS system malfunctioned causing only the left side tires to brake fully. I am aware of brake issues with this model car and it may have contributed to the crash. Car was seemed a total loss.
Vehicle is not being driven because the axle is busted. We are not sure why his happened. When I drive the sorento, it pulls to the right very strong. I am not sure how long it takes fort that to happen, but it happens every time the car reaches a full stop. Also, when I maneuver and make. Turn to the left, it sounds like it pops. It's a scary feeling.
This kia was housed and stored in a garage for most of its life and driven only in the summer. In the winters of michigan is was housed in a clean dry garage. This kia was a 2 owner car. I am the second owner. I had driven it one winter and this summer took it to get an alignment because it pulled to the right. Alignment center could not do the alignment because the whole right driverside of the frame was rusted out beyond their safty standards. The kia was pulling to the right because the whole frame on the right side was 80% rusted out and the left side was also but not to the extent of the right side. There are foot long gaping holes in the frame due to the rusting. It is irreparable. There is no safe spot to weld to to fix it either. After a rain I noticed the pools of water go directly under the kia instead of on the sides pooling and dripping off the frame on each right and left side. A flaw of design but a deadly if travelling and the car snaps in half. The kia looks perfect and runs perfect. The underside it's frame is totally rusted beyond repair. Kept in a garage and out of elements for virtually all of its life, this should not have happened. Defective steel ? Defective body design? Defective kia. Not safe not drivable.
Tl* the contact owns a 2011 kia sorento. The contact stated that while driving at 65 MPH, the vehicle jerked and pulled to the left and right occasionally. Additionally, the vehicle loss power with the ABS and emergency automatic braking warning lights illuminated. The contact also stated that the brake pedal failed to operate as designed. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was 155,000.
Cannot keep vehicle going in straight line without making constant minor adjustments. Sometimes, the steering does not respond immediately to the adjustments causing the vehicle to wander dangerously close to the center line or the side of the road. It will also over correct at times causing the driver to make a more drastic correction. Due to the lack of response (intermittent), my fear is that it will fail to respond at all. I took it to the selling dealer and, after a very short drive, they said "no problem found." we bought this car with 20,000 miles and it now has 60,000. This problem has persisted since we bought it.
Steering becomes notchy when going straight. At highway speeds and around town. Problem is occasional, maybe once a week, but is very distressing when it happens. The car starts to wander to one side or the other and when I try to smoothly correct, the steering wheel feels 'stuck'. With a little effort, it releases and over corrects. Now I'm heading off the other side of the road. Effort - over correct - effort - overcorrect and so on. Not sure if this is related, but when turning corners in town, the front end seems to jump several times when gassing out of the turn - most notable when going uphill and on right turns. Sometimes can feel the jump ( or maybe a slip ) when accelerating straight from a stop. Feels like something binding in the front - like if you drive a 4wd truck on dry pavement with the front axle engaged. Car only has 41,000 mi on it and has been doing both for over a year. Have appt tomorrow at kia dealer, but not too confident they will be able to replicate the notchy steering, but should be able to feel the front end jump.
The truck steering sticks at highway speeds. It resists moving then lets go all at once. This causes over correction forcing the truck to wander side to side in the lane. I've had it back to the dealer twice with no solution. It's an irritation at best and unsafe at worst.
Tl* the contact owns a 2011 kia sorento. The contact stated that the air bag indicator illuminated and remained lit. The contact also stated that the headlights operated intermittently and the steering wheel pulled to the right. There was no warning indicator illuminated. An appointment was scheduled with lee johnson kia (425‑827‑0521, located at 11845 ne 85th st, kirkland, wa 98033). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 159,000.
Related recalls
Steering: electric power assist system
- What is wrong
- Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
- Risk
- If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.
- Remedy
- Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC167.
Recall number 18V656000 · Recall details
Questions about the Kia Sorento pulling
Which Kia Sorento years have pulls to one side problems?
The model years with the most reports are 2011 (26 complaints), 2017 (5 complaints) and 2012 (2 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Kia Sorento?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history