Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2010 Kia Soul steering problems
12 complaints (9% of all complaints for this car). Typical mileage when it fails: 4,100. 2 crashes reported.
- owner complaints
- 12
- of this car's complaints
- 9%
- typical mileage
- 4,100
- crashes
- 2
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Kia Soul steering problems in other years
Related recalls
No recalls on record for this model year.
Related investigations
Steering Shaft Separation
The Office of Defects Investigation (ODI) is aware of a single complaint on the subject vehicles that alleges the hand wheel became mechanically de-coupled from the road wheels when the intermediate steering shaft universal joint separated from the upper steering column.It appears that the intermediate steering shaft in the complaint vehicle was disassembled and then improperly re-assembled with the universal joint not fully engaged with the upper steering column's splined shaft and the pinch bolt was not secured in the retaining groove when fastened.The component supplier has added additional fool-proofing measures to the assembly process to further reduce the likelihood of improper assembly.Kia inspected a total of 3,695 subject vehicles and steering column assemblies at the component supplier, the vehicle assembly plant in Korea and at US ports in the weeks immediately following the opening of this pursuit and found no evidence of improper assembly.Kia also conducted a service action (SA057) to inspect another 169 subject vehicles (out of 336) manufactured on the same day as the complaint vehicle and a total of 594 subject vehicles (out of 1,747) manufactured during the same week as the complaint vehicle and found no issues to report.An additional 342 subject vehicles outside the scope of the service action were also inspected and again Kia found no evidence of improper assembly.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.
PE10030
What 2010 Kia Soul owners say
Most recent owner complaints, unedited.
I was driving my typical route to work and mid turn, with my car on, on a city road, my steering wheel locked. I had to stop my car in the middle of the road and restart it to get it to unlock. Very scary thing to happen, very worried it will happen again in a more dangerous place, like the freeway.
I need to replace the driver side control arm because it's loose, and warranty just expired 1,000 miles ago.
Tl* the contact owns a 2005 (na) kia soul. The contact received notification of the federal safety agency campaign numbers: 15v123000 (vehicle speed control) and 15v736000 (steering); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
My 2010 kia soul is ceasing and locking up on me and my engine is shutting off. It has done this five times. I documented twice. When I took it to the dealer, I was told to recreate it. I can't believe someone would say this. When I turn right the wheel will turn left and it will stiffen and shutt off. I almost crashed 5 times. 'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Kia soul steering assembly failure (temporary) when turning the 2010 kia soul sharply (as far as it will go either right or left) and attempting to straighten the wheel quickly after turning results in the entire steering wheel tightening to where you cannot turn it for a couple seconds as though it locks up. Also, when idle, turning the steering wheel results in a tugging sensation from the power steering pump that vibrates through the steering wheel.
Tl*the contact owns a 2010 kia soul. While driving approximately 5 MPH the steering wheel became stuck in the turning position and the vehicle stalled. The contact turned the vehicle back on and was able to drive normally. The failure would continue to occur intermittently. The vehicle was taken to the dealer where the technician could not diagnose or duplicate the failure. The manufacturer was contacted and stated that they would work something out as long as the contact does not involve a lawyer. The approximate failure mileage was 4,000.
All interior doors are nicked and scratched especially the front doors. The interior of my car looks like a ten year old car and this is a 2010 soul. Called kia many times and they just continue to tell me they are working on it. I have had my car for a year and a half already! I want the panels replaced with a higher quality product. Also have noticed when I drive on rough road or hit bumps or holes the car seems to loose control a bit. Like it skips across the road and I can't stop it. I can't seem to steer it for that brief second.
Tl*the contact owns a 2010 kia soul. While driving approximately 10 -15 MPH and making a left turn the front wheels would not straighten which caused the vehicle to crash into another vehicle. The left side of her vehicle was damaged. One passenger sustained injuries to her hand. A police report was filed. The vehicle was not repaired. She was unable to provide a VIN. The failure and current mileages were 2200.
Tl* the contact owns a 2010 kia soul. The contact stated that the driver was traveling approximately 45 MPH during rainy weather. The vehicle suddenly began to abnormally veer off the road to the right. The driver crashed into a tree. The driver was injured. A police report was available. The vehicle was destroyed. The manufacturer was not contacted. The current and failure mileage was approximately 700.
Questions about the 2010 Kia Soul steering
Does the 2010 Kia Soul have steering problems?
Owners have filed 12 complaints about the steering of the 2010 Kia Soul, 9% of all its complaints.
At what mileage do 2010 Kia Soul steering problems start?
The typical (median) mileage in owner complaints is 4,100 miles.
Was there a recall on the 2010 Kia Soul steering?
There is no recall for this problem on this model year.
What year does the Kia Soul have bad steering?
The Kia Soul model years with the most steering complaints are 2012 (167 complaints), 2013 (155 complaints) and 2014 (56 complaints).
Other 2010 Kia Soul problems
Electrical 24Airbags 21Body 21Brakes 16Engine 14Visibility 14Transmission 11Acceleration 9Lights 7Tires 6Driver assistance 5Fuel system 5Wheels 5Seat belts 4Suspension 4Locks 2
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