The contact owns a 2014 Kia Soul. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The contact stated that there was an abnormal knocking coming from the engine. There was no warning light illuminated. The vehicle was taken to the local dealer where the vehicle had been repaired under the federal safety agency campaign number: 20V750000 (Engine) however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
2014 Kia Soul engine complaints
Page 10 of 21: complaints 251 to 280 of 591, newest first, as owners wrote them.
The contact owns a 2014 Kia SOUL. The contact received notification of the federal safety agency Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate and loss motive power. The vehicle was towed to an Independent mechanic to be diagnosed. The contact was informed that the engine was ½ quart low on oil, with no leaks present. The catalytic converter was inspected and flushed however, and additional diagnostic test was needed. The vehicle was then towed to the dealer where it was diagnosed that the catalytic converter fractured and the engine needed to be replaced. The vehicle was not repaired. The contact felt unsafe driving at low speeds due to the vehicle not accelerating above 15 mph. The manufacturer was not contacted. The failure mileage was approximately 107,269.
My issue has to deal with the catalytic converter. I received a safety recall letter dated 4/12/2019 which stated I had a defect related directly to the converter. I brought the car in within days of this letter to get the upgrade to the Catalytic overheating protection unit. starting in Feb of 2021 my engine light goes on, and stays on for a few days, then goes off again for a week . this has repeated itself since then. Ive since brought the car in twice explaining this issue, only to be told on my 2nd trip that my catalytic converter is clogged. I explained I have the safety recall later which states "Kia will upgrade the catalytic overheating protection logic in the engine control unit (ECU), and if necessary replace the catalytic converter and/or engine at no cost to you". The response from both the dealer and KIA has been, "that campaign has ended, and the repairs are your responsibility". My argument is, how can a safety recall that is directly related to my defect ever be expired?. The car has been diagnosed as having a clogged converter. I've been advised by a lawyer to reach out here to see if i can get any answers regarding the recall letter and if its valid for the life of the vehicle.
The contact owns a 2014 Kia Soul. The contact stated while driving an abnormal sound was heard as the vehicle loss power with several unknown warning lights illuminated. The contact opened the hood and checked the oil dipstick and discovered there was no oil in the engine. The contact stated that the oil was change three weeks prior to the failure. The vehicle was towed to her residence and then towed to the NTB in Belair, MD to be diagnosed. The contact was informed that the rod had punctured the oil tank. The manufacturer was notified of the failure and the contact was notified of the federal safety agency Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The Vin was included in the recall. The vehicle was taken to the dealer however, the mechanic was unable to retrieve a diagnostic trouble code. The contact was informed that the engine needed to be replaced. The failure mileage was approximately 125,000.
Engine has a severe knock and is consuming large quantities of oil, oil light would flash even with oil at the max mark. It is available for inspection. When dealer looked at the car they flashed the knock sensor, and returned vehicle, drove 2 miles went into limp mode in traffic, would not go above 5mph. Engine light flashed. Dealer replaced knock sensor and returned vehicle. Again, approximately 2 miles the vehicle went into limp mode again in traffic. Upon 3rd time going to the dealer they determined Engine needed replaced and refused to warrentie under recall. Vehicle has 156k miles recall expires at 150k.
Piston punched through wall of engine resulting in small fire while driving vehicle
The contact owned a 2014 Kia Soul. The contact stated her son was driving at 35 mph when smoke started coming out from under the hood of the vehicle. The vehicles next to the vehicle and behind the vehicle honked their horns and started yelling at the driver that there was a fire underneath the vehicle. The driver pulled the vehicle over to the side of the road and the vehicle became engulfed in flames. The driver exited the vehicle through the driver’s side window due to the electrical components in the vehicle melting and not functioning as designed. The fire department extinguished the fire. A police report was filed. No medical treatment was needed at the scene. The vehicle was towed to a tow lot where the contacts insurance company inspected the vehicle and deemed the vehicle a total loss. The manufacturer was not made aware of the failure. The failure mileage approximately was 60,000.
My engine shakes really bad while sitting idling and I can hear a loud huming noise while driving. I can also smell gas from time to time. My oil was just changed less than three weeks ago and it is already dirty, gritty and dark.
Recall sc200 engine compartment fire safety hazard. While driving after I got off the interstate and got off on my exit, I heard a knocking noise in engine, then oil light and engine light came on, I get my oil changed on the regular, smelled really hot had to turn off the car it scared me because it also started to deaccelerate would not go over like 30 40 MPH. The noise was terrible I was so scared the engine was going to explode I had to have it towed. Now after the kia consumer told me multiple times they approved the engine replacement the dealership had some issue due to an ecu ksds update that I was not notified of and it was never preformed. So she apologized by telling me the information that was previously provided mutiple times was incorrect and I would need to pay out of pocket. I read over the sc200 engine inspection test recall letter. It actually states they will preform the ksds ecu software update in addition to this recall. Not the other way around. Sent another escalation because this is not fault of my own the car is broke down and also not my fault they gave me the wrong information (so they say.) regardless they should replace it because they already told me it was approved to be fixed and for a rental. I have still not gotten any thing. I am completely
On april 13, 2021 kia completed the recall for catalytic converter and and computer system recall/update. On april 13, 2021 I was traveling out of town when there was a rotten smell coming from the car. Then under the driver's seat started to feel warm, like it was heating up. The car then violently jerked and the RPM dropped suddenly and the car started shaking and sputtering and smoking from the exhaust, the check engine light began flashing as well. I got off on highway 151 in metter georgia and pulled over to a local gas station. I turned the car off and tried to call for help but didn't have a phone signal in the area. I had the car looked at by a local mechanic and was told that the catalytic converter failed causing the engine coil 3 to misfire because more than likely the part was faulty. The spark plugs were wet because the oil and fuel mix from what was described to me as blowback from the catalytic converter clogging the engine. The car doesn't go past 2000 rpms and it has little to no acceleration. Once kia got the car they're saying it could take almost 30 days to diagnose the car on their end. They're also saying that they possibly won't cover the engine work because the recall only covers the catalytic converter. I dispute that because the catalytic converter is the cause of the engine damage.
Tl* the contact owns a 2014 kia soul. The contact received notification of the federal safety agency campaign number: 20v750000 (engine). The contact stated that the vehicle was taken to pride kia (793 lynnway, lynn, ma 01905) for the recall repair and the dealer inspected the engine compartment and found there was an oil leak in the oil pan. The dealer informed the contact that the vehicle needed to be driven for 1,000 miles before the next oil change to do the oil consumption test. After the vehicle was driven for 900 miles, the failure occurred while the contact was driving 55 MPH. The vehicle drove rough and while idling prior to stalling. The vehicle was taken back to the same dealer and an oil consumption test was performed. The contact was informed that the vehicle consumed 1 quarts of oil. The dealer informed the contact that the oil change service history receipts were needed. The contact provided 2 years of oil change history receipts, which the dealer deemed was insufficient documentation. The dealer informed the contact that he needed to pay for the engine to be disassembled, and there was no guarantee that the recall would cover the cost of the repair. The dealer offered to cover half the cost of replacing the engine. The manufacturer was not made aware of the failure. The approximate failure mileage was 117,000.
While I was driving my car from las vegas, nv to hemet, ca after exiting the freeway I pulled up to a stop sign. I stopped, then proceeded to put my manual vehicle into 1st gear took off, switched to second, no problem, then third and then my car turned off on it's own and I could not get it to restart. It has been non operable since december 24, 2020. There were no check engine lights or anything else, it just stopped running while I was driving and won't start again
Engine sputters, burns oil car doesn't want to go over 50 moh we received multiple safety and recall letters brought to delearship numerous time there was a catalytic converter recall kia refused to fix we paid out of pocket now we having issues same issues they trying to blame oil pump expecting me to fix it when I got another safety recall letter from kia with all info listed that the car is doing
Tl* the contact owns a 2014 kia soul. The contact stated that his engine consumed excessive amounts of oil without warning, while driving at various speeds. The contact stated that he would add at least 16 oz of oil into the engine every 500 miles. The contact had taken the vehicle to kia of old saybrook (275 middlesex ave, old saybrook, ct 06475) where he initially believed that the oil failure was due to the federal safety agency campaign number: 20v750000 (engine) however, the dealer informed him that the excessive oil consumption was not related to the recall. The dealer also informed him that they would perform an oil consumption test which confirmed that the engine was consuming excessive amounts of oil however, since the vehicle was not under recall, the dealer offered no further assistance. The manufacturer was also notified of the failure and informed him that the VIN was not subjected to a recall. The vehicle was not repaired. The failure mileage was approximately 100,000.
A check engine light associated with the code p050a continues to repopulate on my fault codes. I have taken this to the dealership several times and been charged money out of my pocket with no resolution. I am concerned about the drivability of the vehicle and any future issues that may arise as a result of this check engine light.
Code p050a came on after recall. Dealership cannot tell me what is wrong and it only comes on upon starting in cold weather. This is a common problem and kia needs to provide a solution.
Tl* the contact owns a 2014 kia soul. The contact stated while driving at various speeds, the oil warning light was illuminated. The contact stated that the vehicle consumed oil very quickly. The vehicle was taken to fred beans kia of langhorne (1801 lincoln hwy, langhorne, pa 19047) where it was diagnosed and the contact was informed that the catalytic converter needed to be replaced. The contact related the failure to the federal safety agency campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
2014 kia soul base 1.6l with approx 30k miles. Check engine light code p050a came on while driving and has remained on. Ecu update for cat recall performed in 2019.
Tl* the contact owns a 2014 kia soul. The contact stated that while driving at 70 MPH, her vehicle began to lose power as the check engine light illuminated on the instrument panel. The contact was able to restart the vehicle and took the vehicle to an independent mechanic where she had her oil topped off. The contact then took the vehicle to parkside kia(9929 parkside dr, knoxville, tn 37922) where she was informed that her vehicle was not under the recall the federal safety agency campaign number: 20v750000 ( engine) because the side of the engine that was damaged was not covered under recall. The contact then received notification of the federal safety agency campaign number: 20v750000 (engine) however, the dealer still refused to service her vehicle under the recall.the manufacturer was notified of the recall and after months of deliberation, they sided with the dealer and informed her that her vehicle would not be covered under the recall. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 109,000. Jo
Tl* the contact owns a 2014 kia soul. The contact stated while driving 35 MPH, the check engine warning light illuminated and the vehicle shut-off independently. The contact stated the failure persisted after the vehicle was repaired. The vehicle was taken to trophy kia (22020 recreation karson ca 90745, 424‑306‑3311) where it was diagnosed with a sluggish a engine. The contact stated that the repair would be out of pocket. The vehicle was not repaired. The failure mileage was 126,310. The consumer stated the vehicle was taken to the kia dealership twice for a software update to no avail. The consumer stated he was charged for a new engine and did not honor the recall.
Tl* the contact owns a 2014 kia soul. The contact stated that the engine failed. The contact stated that the engine was consuming oil prematurely which caused the engine to stall without warning. The vehicle was taken to crowley kia (223 broad street, bristol, ct 06010, (860) 589-4444) to be diagnosed. The mechanic was unable to locate the engine oil leak. The contact stated that the starter was replaced however, the repair did not fix the failure. The vehicle continued to consume oil prematurely and stall. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.
Tl* the contact owns a 2014 kia soul. The contact stated while driving 55 MPH, the vehicle stalled with the check engine warning light illuminated. The contact was unable to restart the vehicle. The vehicle was towed to the residence. The contact related the failure to the federal safety agency campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was taken to butler kia (4950 crater lake ave, medford, or 97504) where it was diagnosed with the catalytic converter needing to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that he would receive a callback within 3-4 days. The failure mileage was approximately 123,000. The VIN was unavailable.
Bought this vehicle used it's always using excessive oil no leaks its just using even when it was newer. Had to replace the catalytic converter because of the excessive oil burn. Had problems with poor engine performance gradually until it got severe enough it was not able to be driven. Took it in for a recall on the engine they stated it had passed all test even though there was a ticking sound coming from the engine. All so strong smell of fuel coming out the tail pipe. From my research at least couple of the items discussed here are common with these vehicles. The 1.6 has had similar issues and had the engine recalled altogether. The 2.0 needs a recall as well instead of with technical requirements to work around replacing all engines. I think something is wrong with the design of the engine. I'm hoping kia can recognize & resolve the issue.
Tl* the contact owns a 2014 kia soul. The contact stated while driving 60 MPH, the vehicle would slowly start to lose motive power and failed to exceed 40 MPH with the accelerator pedal depressed. The contact stated that the check engine warning light was illuminated. The contact stated that vehicle was serviced under the federal safety agency campaign number: 20v750000 (engine) at cooper kia (5056 commercial dr, yorkville, ny 13495) however, the failure occurred. The vehicle was taken back to the dealer where it was diagnosed with the engine needing to be replaced. The vehicle had not been repaired as of yet. The manufacturer had been informed of the failure. The failure mileage was approximately 116,000.
There was a recall on the engine at one point in 2019 which I was never notified of and I have had to replace ignition coils several times since my purchase in 2017. The engine light kept coming on and it kept burning out the coil packs took it to julio jones kia in tuscaloosa alabama and they tell me the piston rings are worn and that I need a new engine but it wasn't covered under the manufactures warranty even though it had been recalled for this same particular reason and I was never notified of that recall. I believe it should be replaced by kia being there the ones that recalled it for the same issues I'm having now just a short time ago.
Tl* the contact owns a 2014 kia soul. The contact stated that while driving 45 MPH, the vehicle shuddered and shook abnormally. The contact stated that there was no warning light illuminated. The contact stated that the vehicle was repaired under the federal safety agency campaign number: 19v120000 (engine, engine and engine cooling) prior to the failure. The vehicle was taken to roseville kia (830 automall dr roseville, ca 95661) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
I have been calling kia dealerships in the washington d.c., maryland, virginia area to have important safety recall 20v750 service work performed on my vehicle due to the possibility of engine fire risk, and all of the dealerships either do not return my calls, or say they don't have recall appointments until may 3rd, almost 60 days away, even though regular service appointments are available within 7 days, and this is a safety recall. Is this legal, to refuse to perform a safety recall and delay the work for 53 days? Dealers in questions were kia of woodbridge(called 3 times and each time gave all information and told they would have a service rep call me back, and darcars kia temple hills said not safety recall work for 60 days, but other service work they would do next week.)
Tl* the contact owns a 2014 kia soul. The contact stated that the vehicle was at tom dolan's reno kia (9455 s virginia st, reno, nv 89511) to replace the catalytic converter and two recall repairs. The contact stated that when he was driving the vehicle home, the check engine warning light illuminated and the vehicle stalled. The vehicle was taken back to the kia dealer where the failure was diagnosed as an oil leak. The contact stated that he received notification of the federal safety agency campaign number: 20v750000 (engine) however, the dealer informed him the failure was not related and that the repair was not covered under the recall. The vehicle was not repaired and remained at the dealer. The contact had not yet informed the manufacturer of the failure. The failure mileage was 136,972. Vin tool confirms parts not available.
Tl* the contact owns a 2014 kia soul. The contact stated that the vehicle was excessively consuming oil, which resulted in oil changes before the required mileage oil change recommendation. The contact was informed by an independent mechanic that there were two recalls under the federal safety agency campaign number: 19v120000 (engine and engine cooling) and 17v608000 (steering). The contact contacted dan o'brien kia norwood (105 boston providence hwy, norwood, ma 02062) and was informed that there were no recalls in the system for the vehicle, except for software updates. A VIN search confirmed that the VIN was included in the federal safety agency campaign number: 19v120000 (engine and engine cooling) and 17v608000 (steering). The vehicle was taken to an independent mechanic who replaced the oil pan and several unknown sensors. The manufacturer was not informed of the failure. The failure mileage was 80,600.
Manufacturer recall number sc200ps the federal safety agency recall number 20v750 300,000 effected vehicles. Engines blowing up I have personally been without my car for 74 days now despite constant attempts to contact the dealer. My engine blew up twice while I was driving. The first time I had to pay for the engine and now its happened again but there is a new recall addressing what happened in both engines. The new recall also states "if I have incurred any expense to remedy this issue prior to this recall notice I can be reimbursed." according to title 15 chapter 50 of the u.s. Code, in sections 2301-2312, section 15 usc 2304 subsection (a).4: (4) if the product (or a component part thereof) contains a defect or malfunction after a reasonable number of attempts by the warrantor to remedy defects or malfunctions in such product, such warrantor must permit the consumer to elect either a refund for, or replacement without charge of, such product or part (as the case may be).
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