Making knocking noises it had backfired while driving down the highway still making knocking noise and vibrating noises while driving down the road and in park knocking is getting worse and louder and no check engine light
2015 Kia Soul engine complaints
Page 23 of 23: complaints 641 to 663 of 663, newest first, as owners wrote them.
On 11/19/18 our 2015 kia soul was parked in driveway at approx 4:30 pm after arriving home from work, 4 hours later in evening while watching tv at approx 8:33pm we heard a loud pop outside, we both ran to front door to see the kia soul front end ingulfed in flames rising so high hitting roof of our garage. I called 911 while backing our other car out of driveway away from flames, while my husband tried to put out fire with extinguser and water hose. The firemen arrived and finished putting out fire but kia soul was totaled. Kia dealership in sarasota fl has not offered any help or answers. We went online and see we are not the only ones that have experienced these kias bursting into flames...the manufacturer has to take responsibility! This is unacceptable! Damage to our home was also done melting stucco, charing garage door and cement driveway where car burned. Our home is only 1-1/2 years old!
Tl* the contact owned a 2015 kia soul. While driving at an unknown speed on the highway, the vehicle stalled without warning. The contact attempted to restart the vehicle and noticed flames under the hood. The contact exited the vehicle and, within two to three minutes, the vehicle was engulfed in flames. There were no injuries and a police report was not filed. The fire department extinguished the fire. The vehicle was totaled and towed to an unknown lot. The dealer was not contacted. The manufacturer was made aware of the failure and started an investigation. The vehicle was not diagnosed. The failure mileage was approximately 75,000. *tt
Had the transmission serviced after having vehicle in multiple times for the engine vibration on 8/18/2018. Car continued to vibrate. Took car to another dealership to have it looked at. The recommended fuel injection and oil change. I had this work performed in september 2018. Drove vehicle and my oil light came on. Pulled over and noticed car was extremely low on oil. Added oil and drove to find a parts store to have put on a machine and never made it. Car started hesitating and squealing and I pulled over and had it towed. Service mechanic said no way should it be that low on oil after just having serviced a month ago and that oil was very black even after he added some indicating work the last dealership said they did had not been performed. Now needs new motor and unsure where the oil that was in the vehicle went to. Left me on side of road with children and no help yet from kia other than you need to figure out how to get it to a dealership per their consumer affairs person jacob! This was on highway 74 east right outside of sylva, nc
My car started making a 'bubbling' noise from under the hood when I accelerated. I took it to the kia dealership they connected it to the computer no codes thrown. Told me nothings wrong. On wednesday 11/7/18 the bubbling noise was vety loud, then a check engine light came on. Took it to kia dealership they didn't have time to look at it. Took it to autozone they connected it, it was throwing p0014. I told kia what code it was throwing they told me it was okay to keep driving it till friday when they could look at it. Thursday 11/8/18 morning I drove 6.2 miles before the check engine light shut off and the loud knocking in the engine started. Trailered soul into dealership they told me it dropped a valve but the head was fine. They said it was throwing the p0014 code with no check engine light on, but the ocv was working per kia mechanic.
Tl* the contact owns a 2015 kia soul. While driving approximately 30 MPH, the vehicle began to sputter, vibrate, and a knocking noise was present coming from the engine compartment. In addition, the check oil indicator flashed on and off. The contact stopped the vehicle to check the oil and discovered that the oil level was low and the oil was very dark. After adding oil to the engine, the failure continued and the vehicle stalled. The vehicle was towed to ed voyles kia (2145 cobb pkwy se, smyrna, ga) where it was diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 68,000.
Engine idles more rough then when we first bought it, our kia soul does now have 30,000 miles but it just seems to idle differently when we first start it in the morning when it is cold the way it starts though and is idling makes the car shake in away that it didn't when we first got it
Tl* the contact owned a 2015 kia soul. While driving approximately 25 MPH, flames appeared within the engine compartment. The contact pulled the vehicle over and exited as flames quickly spread throughout the vehicle. The vehicle was destroyed and towed. The fire was extinguished by the fire department and the police arrived, but no reports were filed. There were no injuries. The contact called boniface hiers kia at 321‑951‑9595 (located at 880 s apollo blvd, melbourne, fl 32901) and was informed to call the insurance company. The manufacturer was notified and stated that the failure would be investigated. The failure mileage was approximately 150,000.
I was driving at a slow speed and I noticed a strange noise. I was going up a hill and experienced a loss of power and the noise got worse. I pulled over and saw the oil light flickering below 1500 RPM so I shut it down. I waited a few minutes and checked the oil. The oil was full. I had it towed to a shop to diagnose and they told me an internal engine component has failed and that I would need a new engine. I had it towed to a kia dealership to confirm. I received the same diagnosis. The car has 65k miles on it and requires a new engine. The car has been maintained and was not neglected. I reached out to kia for assistance and they are unwilling to assist. They have also discontinued the long block engine replacement so the repair costs more now. There seems to be a shortage of the 2.0l engine so it isn't available from rebuild shops or junkyards. I suspect that the high rate of failure of the 2.0l engine is to blame for the shortage.
Engine started making knocking noise at 79,000 miles. Took it in to dealership and they said I need a new engine. Since I was the second owner, it in not covered under the warranty. Dozens of people are having the same problem with this engine. This recall is long overdue
Tl* the contact owns a 2015 kia soul. While driving 60 MPH, the vehicle lost power and smoke appeared from the engine compartment. There were no warning indicators illuminated. A police report was not filed. A citizen extinguished the fire. There were no injuries. The vehicle was taken to jim bone kia (1255 santa rosa ave, santa rosa, ca 95404, 707‑545‑7050) where it was diagnosed that the engine failed. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number to the contact. The failure mileage was approximately 80,000. The VIN was unknown.
8/31/18 my oil light started flickering, acceleration slowed down, almost chugging on interstate 65 north. A 35 minute drive took me a hour and a half because there is no other way to get home but the interstate. 9/1/18 I started the car, drove it a couple miles, going to the dealer, it started knocking, almost stalling, oil light flickering and then died in the middle of the road. Had it towed to kia of rivergate. 9/5/18 they ask for all my oil change receipts, which I don't have because I get them where ever I have a coupon for.(I am currently trying to back track and get the records) mac, at the dealership) tells me there is "sludge" and this only happens when the maintenance was not done. There was never any problems with the car, when oil changes were done everything checked out every time, no indications about oil, no check engine light, nothing and then this happens without warning. Help!!
Tl* the contact owned a 2015 kia soul. While the contact's son was driving 60 MPH, smoke appeared from the front of the vehicle, the vehicle stalled, and an abnormal noise was heard. The contact's son exited the vehicle and observed that the bottom of the engine was on fire. Within a matter of minutes, the entire vehicle caught on fire. The fire department extinguished the fire and indicated that the vehicle was a total loss. The vehicle was towed. The cause of the fire was unknown. There were no injuries and no police report was filed. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 80,000.
This incident occurred on saturday, the 11th of august, 2018 at 12 noon. In motion on interstate i75 southbound. Medium traffic, dry and clear conditions. I heard what sounded like a rock or other road debris hitting the bottom of the car. About 15 seconds later I started hearing a sort of tapping noise from the engine compartment. All the gauges showed normal. I pulled over thinking I may have picked up something under my car. I pulled to the shoulder and examined under the car and saw nothing. I started driving again and changed my destination to the kia dealer where I purchased my car. I noticed the noise increasing and it seemed as if the engine lost lost compression. I then turned on my flashers to alert the drivers behind me. About this time the lcd screen turned white and had the message that the system may have received an error message from the engine and noted that I should get to a kia dealer asap. The screen then went blank. I drove for about another half a mile and the engine light illuminated and the engine died. I was able to get to the shoulder and I notice "steam" coming from under the hood. Upon opening the hood I saw the steam was smoke and flames were shooting from the top of the engine, from under the oil cap. I took a blanket from the back of my car to beat out the flames and it caught on fire. At that time I got away from the car and dialed 911. At that time a trucker had pulled over and came running back with a fire extinguisher and doused the flames. A fire truck arrived and wrote a report which I do not have. The car was towed to sons kia of mcdonough, ga.
My car is only 3 years old, 112,000 miles and my air conditioning compressor went out. The fix is over $800. I have owned 6 cars in my lifetime and have never had this happen, I've never even ran out of freon in my cars.
Tl* the contact owns a 2015 kia soul. While driving approximately 25 MPH, the vehicle experienced a complete loss of engine power. The failure occurred without warning. The vehicle was inspected by an independent mechanic where it was diagnosed that the vehicle did not have any engine oil. The vehicle was towed to another independent mechanic who also diagnosed that the engine seized and needed to be replaced. The vehicle was not repaired and was towed back to the contact's residence. A dealer was not contacted. The contact stated that there were no warning indicators illuminated prior to the failure and no signs of any leakage. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
I was driving my 2015 kia soul on my normal route to work on 4/5/18. It was a dark, clear morning on a busy highway. I was moving with traffic at approximately 60 MPH. At just about 5:30 a.m., the vehicle made a noise and lost acceleration. I was able to get to the side of the highway and park the vehicle. I was parked for approximately 3 minutes when I saw smoke and flames coming from the engine. I exited the vehicle. Shortly thereafter, the vehicle was fully engulfed in flames. No other persons or vehicles were involved in this incident. I purchased the vehicle new and it had had no significant mechanical work in the 2 years that I owned it, just normal oil changes and a couple of safety recalls. Neither the firefighter on the scene, nor the insurance adjuster, were able to determine the cause of the fire, only that it started in the engine.
Engine developed a loud knock. Was not able to drive car. This is the second time. First time was 09/05/2017. It took 4 months before we got car back. Engine was warranty replaced. Towed car on 2/17/18 to dealership. Still waiting for repairs to be done.
The engine failed at 23,600 mi. I was sitting in traffic when the "oil" light came on and the engine seized up completely. Fortunately this did not happen on the highway. The kia dealership denied the powertrain warranty stating that since I did the oil changes myself the warranty was void. I paid a mechanic to replace the engine. When I took it to the shop the mechanic said they had just replaced the engine in a 2014 kia optima and where more than familiar with an engine swap on a modern kia. These cars are not safe, the government should be investigating kia motors for their fraudulent practices.
Tl* the contact owns a 2015 kia soul. While driving various speeds, the transmission lunged without warning. In addition, the contact observed that the vehicle shook vigorously while idling or while driving. Also, the vehicle would sometimes fail to switch gears. The vehicle was taken to a dealer where it was diagnosed that the engine mount needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to the dealer again where it was diagnosed that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,000.
The car caught fire under the hood of the engine. Upon arriving home from grocery store passenger noticed smoke under the hood. The fire was extinguished and the kia emergency roadside service was called. The local kia dealer doesnt want anything to do with the car even though the car is still under factory warranty . Kia corporate isn't much help either saying it will be 2-5 business days before someone from there will be able to come and inspect it. In the meantime I am stranded in fort wayne with no transportation. Again the car is still under factory warranty!!!!!!!!!
Car is equipped with eco-boost and active "intermittant stop and go" system, which is active every start cycle unless "deactivate" button is engaged.car has been driven by 18 year old daughter for 3,000 miles in 6 months. The engine has shut down and not been able to be restarted on 2 separate occasions.both times the isg system switch was depressed, the system was deactivated,and the car was stationary. The second time the car shut down was at a very busy intersection, my daughter is a new driver-she was hysterical. Dealer claims there is nothing wrong with the car, they are saying it is operator error. I have told them that she always deactivates the isg every time she starts the car. She has seen the "deactive" light go out several times while driving the car. This is a very dangerous situation. We were not told by the dealer about the isg system when we purchased the car, if we had known about it, we would not have bought it.I feel there might be a software problem that is causing uncommanded shut down. Dealer cannot find a problem with the car.I am an airline aircraft mechanic with 30 years experience on boeing jets, and have been working on cars for 40 years.
2015 kia soul sputtered when going from first gear, to second gear and then third. Cw also, the check engine light illuminated on the dashboard. A diagnostics revealed, the vehicle was not firing on all four cylinders and that was the reason the vehicle seemed sluggish. The engine cover was removed and it was discovered all the cylinders were not connected.
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