2012 Kia Sportage brakes complaints

Filed Sep 16, 2011 · Brakes · 340 miles · AL

Vehicle was purchased new and on the way home from the dealership the brakes were applied as I was approching a traffic light and the brakes made a very very loud grinding noise and the vehicle did not want to stop after brakes were applied so I had to put much more than normal pressure on the brake pedal to get the vehicle to stop. I carried the vehicle back to the dealership to have it checked (did not make the noise on the way to the dealership) and after checking it I was told by the service department that they could not get it to make the noise and could not find anything wrong with the brakes. On the way home from the dealership the vehicle made the same malfunction once (loud brake grinding noise and hard to stop) but did not do the same the rest of the way home. My wife and daughter drove the vehicle and as they were approching stopped traffic at a traffic light and she applied the brakes the vehicle made the same malfunction with the brakes making the loud grinding noise (as she said it sound like chains wrapped around the brake calipers it was so loud) the vehicle did not want to stop as the brakes were applied in the normal manner and she almost hit the stopped vehicles in front of her before she could get it stopped (traveling at 45 MPH) and the instrument cluster lights began to flash on and off. Please note this brake malfunction has happened (3) times since the vehicle was bought new and we have only driven it approx. 80 miles and my concern is when the malfunction occured we were only traveling at approx. 45 MPH and could hardly get the vehicle stopped so what would happen if my teenage daughter was driving on the highway at a higher rate of speed and this malfunction occured - she may not be able to get the vehicle stopped in the distance required to avoid an accident.