Vehicle engine accelerated and raced without warning with foot on brake. Has occurred on several occasions with different household operators. Vehicle has about 18,000 miles.
2018 Kia Sportage engine complaints
Page 4 of 4: complaints 71 to 97 of 97, newest first, as owners wrote them.
I was driving and the radio went out along with navigation screen, then power steering went out along with headlights, tail lights. Engine was still running but would not rev up. All kinds of warning lights went off, had a harder time steering vehicle out of the Road way. Engine eventually shut off. My dealer said my starter had a continuous draw on my battery and drained it. This was on 11/10/21. They replaced the starter and the battery. Got vehicle back on 11/10. Last night 11/18/21 I was driving my vehicle again at night and the same thing happened again, no lights, no power steering, no electronics in the vehicle worked. Got someone to jump My vehicle, we let it charge from the jumper and got the vehicle started again. Drove 4 miles down the road, same thing again. Had my wife come there and we again put jumper cables on for 20 minutes, was able to drive the vehicle home, did notice this time I had a check engine light. Have scheduled an appointment with my dealer again. I feel that on a dark country road with limited areas to pull over with no headlights or tail lights or 4 way flashers I could have easily been rear ended. I did have cars pass me and blow their horn at me, did finally make it to a cross road with a street light and got off the main road. The dealer has not set an appointment yet, vehicle would be available for inspection, if needed.
The contact owns a 2018 Kia Sportage. The contact stated while driving 25 MPH, the contact noticed a strong odor of gasoline in the interior of the vehicle. Additionally, the check engine warning light was illuminated. The contact took the vehicle to a local dealer who inspected the vehicle but was unable to determine the cause of the failure. The contact later received notification for the federal safety agency Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact took the vehicle to the local dealer for the recall repair however, the vehicle was not repaired. The contact was informed to pick up the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,147.
Kia knowing that they are selling nothing but junk to consumers are refusing to provide ANY Assistance to customers whom pay 25+K for their trash called vechicles. Kia has recalled my vechicle 2× now for Motor and ECU problems and now my vechicle is having electrical problems and had to be towed to a dealership to be looked at. This dealership is not looking to find out where the electrician problem is coming from and when I contact Kia America they are refusing any assistance to help me get their 25K piece of trash back on the road. When is the NTHSA going to do something and hold these car companies RESPONSIBLE FOR THE JUNK THEY ARE SELLING!!!
When you turn off the car via push button the car engine won’t shut off. The computer system shuts down but the engine continues to run. I’ve taken to the dealership three times to repair and it is still an issue. Engine isn’t diesel’ing as the gas pedal still works with the car off. When this happens the vehicles computer system itself is fully off. Kia roadside won’t dispatch in this situation as they say “they aren’t mechanics”. The only thing you can do to shut the car off no matter how many times you attempt to restart is to go inside the engine compartment and pull the fuel pump fuse and starve the engine. There is no difference in engine sound between the on and off computer state, car is quiet so it could be easily missed by someone not paying attention. The car doors will not lock in this situation. Originally when this happened the car would throw tons of codes (I have it on video) now after the supposed fix (aka the computer update for the recall that was supposed to fix my issue) it no longer throws any codes. Now when the issue happens the vehicle appears to actually shut down fully except you can hear the engine not shutting down but not a single code registers. Shifter is completely locked out in this situation and will not re-engage until the engine has been choked out.
Addendum to complaint on kia motors,kia america, citrus kia , their sell of first a brand new 2015 kia soul,now recalled 5 yrs later after we begged for help. We are 2 disabled person s who were duped by kia and citrus, traded in going into further debt after getting no where with the federal safety agency, kia etc. Kia motors traded and financed a brand new 2018 kia sportage only to have dangerous problems with it. Kia knowingly sold us 2 dangerous vehicle s, we had the knock sensor installed per the "upgrade", farce, should be recall. The car stalled in traffic and another dealership put in a wiring harness extension. We only have 13,000 miles on this car because we do not feel safe. The dealership did an oil change last year and day before yesterday. I received a text that our fuel needed additive. It is in " fair condition", recommend with every oil change. Not true, never recommended before and 13,000 miles. It should not need additive anywhere. See attached screenshot. I fully believe they are covering up even more as it relates to the problem ie settlement? Seriously. Our car is worth nothing. I implore our new head of transportation to look into our complaints since 2015 to include the inquiry by senator marco rubio. Joseph and julie mraz ♿ kia soul 2015 to kia sportage 2018. Black book value, resale value, insurance premium increase, how many times will kia be allowed to steal from us ?. This is dangerous on and off the road.
I bought this car in may of 2020 with 44k on the odometer. Three days later I was on a 3400 mile road trip on the highway when I started hearing knocking from the engine bay. I took it in and had them listen. They told me it was completely normal. The knock went away for about 400 miles then came back. I took it in to 4 different dealerships. I got told there had been a recall on the motor but that it had been fixed already. The day after I got home the car died at 30 MPH on the way home from work and left me in the middle of a very busy intersection almost causing me to get hit. Took it in and it took them 4 days to find a bad fuse. The car over the next 3 months popped 12 fuses and kept dyeing on the road. Then I started having problems with it not turning over. Took it to a different dealership and they found a bad fuel pump and starter as well as a battery drain thats killed three batteries. Took the car to kia 9 different times to get looked at.7 of those times they said there was nothing wrong with it. They said they knew about the drain but couldnt find it. Then they finally figured out the fuel pump was shorting out and causing the fuse to pop. They supposedly replaced the fuel pump in september of 2020 along with the injection pump. I was 50 miles from end of warranty the day after I get the car out of the shop it wont run for longer then 15 seconds. Not getting fuel.left me stranded on the side of the road 45 miles out of town. Im back to square 1 because half the time my car wont start. The motor is still knocking and has no power with my fuel mileage dropping down to 11mpg it started revving up and speed not changing,not shifting correctly or just not shifting. My new shop discovered the transmission is failing fast. Ive had this car 6 months and am still paying for it and I cant even drive it safely. Complete transmission failure at 64,456 miles.
Tl* the contact owned a 2018 kia sportage. The contact stated that while approaching a school zone and entering the school lot at about 5 MPH, there was grey smoke coming from under the hood. The contact exit his child from the vehicle and parked the vehicle to inspect it that was when the hood was opened. The contact discovered that the vehicle had caught fire. The fire department was contacted. A police report was filed. No injuries were sustained. The fire department extinguished the flames. The vehicle was a total loss. The vehicle was towed to an impound lot. A dealer was not contacted. The manufacturer was not made aware of the failure. The contact mentioned the federal safety agency campaign number: 18v907000 (fuel system, gasoline, engine) as a possible solution to the failure however the VIN was not included in the recall. The failure mileage was approximately 60,000.
While merging (accelerating) onto the interstate highway the engine abruptly shut off and my 2018 kia sportage 2.4l rolled to a stop in the merge lane. I restarted the vehicle to move it to off the road to a safer location and the engine seemed to be limiting the vehicle power. The check engine light flashed. I later found out that the engine was putting out a trouble code p1326 which I understand from a code search may be related to excessive engine vibration issues. I am taking the vehicle to the kia dealer for analysis. My understanding is that (hyundai motor group) who are the parent company of kia motors have a recall for replacement of the 2018 2.4l hyundai engines but not yet for the kia engines, though these engines are manufactured nearly identically.
For the past year or so, I've been experiencing an unknown issue. I'll be driving along, steadily and all of a sudden my engine and RPM gauge will rev up and then go back to normal. My speed doesn't change, no lights go on, just the rev-ing sound and the gauge goes up. It's very alarming to me. I've checked with kia and they're aware of the issue but state that there is currently no recall or alert as to what exactly the problem is or how to solve it. Dealer said they had never had any other complaints about this. Also reported accelerates slowly when setting at a stop light. They cannot find anything wrong,
Car shifts to low mode from 50-20mph on its own slow deceleration when stopping slow acceleration when stationary
Addendum # 2 from original complaint and response through senator marco rubio office. 1st addendum dated august 9 2019. Husband arrived at courtesy kia and as expected, no loaner vehicle. Finally I reached the sales manager and explained how disgusting it would be for a disabled man who is paying for a defective car and promised a loaner to have to call uber. He agreed to loan one under "test drive" guise. Friday 9,2019 heard nothing about our car. We called at 4:30. Fernando stated that they had it in back and did not know what was wrong with it. Saturday 10,2019..1:45, jenny the service advisor called and stated that our car was ready " we put a ksds wiring harness". No further explanation. Not even via email. The service ticket on states...engine noise pass, put wiring harness jumper. I looked at the protocol on the federal safety agency site. It states clearly. The car must be hooked up to internet everyday and a 21 step procedure to check for engine noise. On the service ticket, mileage was identical in and out. How do you really test a car without driving it. This was a rush job on their part... Employees pretending to not know about this massive defect. The 26 page document attached speaks volumes. We asked for a photo of the wiring harness that was damaged. They refused, they also stated that it is being sent back to the manufacturer. Meanwhile...two disabled persons get to drive in fear, live in fear and pay for a defective engine/car and was scammed by citrus kia, kia motors, kia america. Attorneys general, states attorneys, senators, please hold kia accountable. Please make them actually show up in front of congress ♿ plant city....per the document. Everyday doesn't mean , day and half.
Addendum to the complaint dated january through senator marco rubio office. I received a letter from the federal safety agency dot that the investigation is open as to the "software upgrade", should be labeled recall and into the "theta engine", see attached. As I write this, my disabled husband is in a tow truck with the driver because he went to the dollar general store, turned the corner onto a busy highway and the car limp mode light came on, car shut down dangerously slow. Luckily he was not rear-ended. This is pathetic for kia motors, kia america to get away with this. These vehicles need to be bought back. They have no clue what is really happening. We took our car in a couple of months ago to courtesy kia for an oil change. They said all was good. Clearly it is not ! Kia did us, two disabled americans wrong. Soul 1st, scammed into going more in depth because soul was bad... Knowing there is a major defect. That is deceptive trade practice. Plain and simple and dealer's are complicit. Please get these cars off of the rode. It has been noted on forums that kia is putting used motors. Please do something. We are not safe, our grandchildren are not safe. States attorneys, attorney general's, senators, etc. Help all of us. We lost our home to toxic drywall , now this. Plant city. ♿
Driving my kia sportage (gt line) at about 30-40 miles/hour, descending red hills (jamaica) and without warning the car went dead, all the light comes on the dash and the speed cut drastically. It was scary and I can only imagine if it was on the highway. Afraid to drive it.
Sometimes when I turn on my car the engine starts to shake
In motion ; vehicle does not accelerate properly, no pickup my life in danger several times. Kia has sent letter in which I followed instructions. Dealership updated system. Now my diagnostic system is not working putting me at even greater risk no warning light indicate engine trouble. According to kia , the recall I received in the mail was specifically done so I would have warning light take asap to dealership.., cleaning out all my bank accounts- kia finance never sent right title in my legal name after I faxed front and back end ,with docs they requested. Called weekly & because of there mistake he has stolen 1000s of dollars from my accounts . He is not a citizen so he doesn't care about our laws. He con cpa to forge taxes now ihavetohelp irs straighten it out. The cpa 'died I was told' I having medical issues from stress anxiety. I never wanted new kia ...but he sold it behind my back. Then bought most expensive car leaving me with -17;000 equity. On a car he ragged to hell and wrecked. Then canceled all extras including disabilty leaving me with no other choice but to trust owner. At the time ; my credit was 780; never missed a payment but had no work history due to tax fraud. The car has never ran correct I knew from day 1 it was pulling I realized kia had put a 4 cylinder in a SUV that should be a 6 . Now the recalls ironically timed when you came out with same car but a 6 cylinder changed the name. I paid 8;000 total traded 2 cars. Kia finance stated I never missed a payment until now. Due to continued abuse from my ex spouse. Transunion has frozen my credit reports, labeled me a true victim of stolen identity.and financial fraud. Kia to buy my car back so I can buy the car I want . Transunion, police, lifelock, wells fargo, criminal investigation , emergency hearing for protective order and state farm's have protected me.
Vehicle suddenly decelerated to 20 MPH on one way highway in a passing zone. Problem then diagnosed as engine failure. 5 weeks later, with vehicle still out of service, diagnosed instead as wiring harness problem. Wiring harness replaced. Brand new car, 11 months old , 5,925 miles, serviced with first oil change 5 days before problem occurred. Kia roadside assistance had no regard for my safety on the side of a dangerous freeway and had to be resolved two hours later with aaa service towing. Still no reimbursement from kia.
2018 kia sportage. Consumer writes in regards to engine failure. *ld consumer sent additional correspondence. *ld the consumer stated the dealer denied assistance with the failure due to an after market oil plug being installed in the vehicle. The dealer advised that the 3rd party who changed the oil should be held responsible for the failure. The engine failed and needed to be replaced. Metal shavings were found in the oil.
I had a total engine failure on I-75 with my 2018 kia sportage with just over 18,000 miles. My insurance carrier (usaa) person I spoke with said I was the third person she has spoken with in the last week that had the same make & model number that the engine failed. She said one person was told by her dealer it could be six months before they can get her an engine. I am in naples florida and deal with airport kia in naples, fl.
After ecu upgraded under "product improvement campaign", engine suffered severe loss of power while traveling at highway speed, leading to rapid loss of speed. Less than 9k miles on vehicle.
For the past 6 months or so, I've been experiencing an unknown issue. I'll be driving along, steadily and all of a sudden my engine and RPM gauge will rev up and then go back to normal. My speed doesn't change, no lights go on, just the rev-ing sound and the gauge goes up. It's very alarming to me. I've checked with kia and they're aware of the issue but state that there is currently no recall or alert as to what exactly the problem is or how to solve it.
Engine failed to run at speed, dropped to 20 MPH and would not move any faster.
I purchased my 2018 kia sportage ex brand new 6-8-18. Less than 100 miles on the car and the dashboard instrument lights went dark while driving on the highway in the dark. I brought it back to dealer, they had to order a new gauge dimmer cluster because the original failed. Several weeks later the brakes began violently shaking the car when braking on the highway. Again, I brought it back to the dealer and they resurfaced the brake rotors due to warping. Several months later on 1-28-19 the engine died on the highway placing the vehicle into limp home mode. I almost got hit by a tractor trailer trying to get to the breakdown lane without ample engine power. I immediately drove it to the dealer and it has been there ever since. I got the bbb involved now and I am trying to get the lemon law in place. I am currently in a rental.
After 2 attempts to try and have the soul repaired properly as to steering and at least 30 emails and begging for help, and finding myself the reason there was a recall on a recall...we contacted senator marco rubio who in turn contacted the federal safety agency, a congressional aide etc. No help came for two disabled persons. I even wrote about the souls catching fire and [xxx] witnessed a soul crash due to steering. We begged citrus kia, kia motors,kia america to refund our money. We lost our home built for our disabilities to toxic drywall, we were in propublica, huff post and tampa bay times. No recovery, we slept in our kia optima which is why we purchased the soul. Two weeks later, the first recall. 2 yrs no one did a thing. In december at christmas, kia america " challenge " the dealerships. To sell everything. We were once again duped. Citrus kia called numerous times , what they did was brought us in under false pretense, they financed thru kia, the 2018 sportage. Now, we are in further debt with a car they all knew was defective. "software upgrade", oh and by the way", keep this letter in your glove box for ever "in case" the engine failes and if you, the customer who bought in good faith that it was safer than the soul, if you do not get it to dealer if and when light comes on. You will be considered "abusing the car" the consumer is supposed to drive and live in fear? The federal safety agency had not approved this bandaid. The 1000 sportages need to be traded for 2019. This is a sad day when a gai , we have to live and drive in fear and pay money . I have read the news articles, the whistleblower. This "software upgrade" is not right. The fires are horrific. One person stated her car still had issues. This is criminal as to what kia motors, kia america, citrus kia has and is still doing to two disabled persons. We need some help. Our auto insurance premium. Increased.[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Engine was updated regarding software , but engine shut down while in hwy operation at accelerating speeds and immediatly shut down reducing speed to 20 MPH may cause fatal accident if trator trailer rear ends you during this occurace since one was coming up or traffic in general considering people don't react anymore. Dealers seam reluctant to reports these occurances.
Knocking on the engine upon starting. No longer running the vehicle because of noise.
I picked up a brand new kia sportage sx turbo awd with 34 miles on it today. It was driving kind of hesitantly, seeming like it was misfiring. About 30 miles later, the check engine light turned on. I immediately called kia customer service as I have an established relationship with them. They advised to take it to the nearest dealership. I took my car to summit place kia in auburn hills where the initial diagnosis based on a check engine light reading was an improper fuel/air mixture in cylinder 2. I am not sure what protocol will be followed from this point or what actions will be needed to rectify this issue. However, it is apparent that there is an issue with kia's gdi turbo engines.
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