Hooded projector lights provide very limited vision on dark roads. We hit a deer and have significant damage to our vehicle due to this issue. Our brights do not come on either. Nothing happens when we select the bright option.
2020 Kia Telluride lights complaints
Page 6 of 7: complaints 131 to 160 of 185, newest first, as owners wrote them.
The High Beams have stopped working. This is a known issue as it can be found on many forums across the internet.
High beams not working
The contact owns a 2020 Kia Telluride. The contact received notification of the federal safety agency Campaign Numbers: 20V436000 (Electrical System, Forward Collision Avoidance, Exterior Lighting) and 22V626000 (Trailer Hitches) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The check engine warning light was illuminated. The contact stated that the brake pedal was firm while attempting to stop the vehicle. There was no warning light illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000. Parts distribution disconnect.
Dim Headlights. Vehicle is available for inspection.Headlights do not illuminate the road resulting in not being able to see while driving at night. High beam lights no longer function. Vehicle was inspected and it was determined headlights would need to be replaced at owners expense. There were no warning messages that high beams no longer worked.
At about 45,000 miles on the vehicle both bright lights no longer worked suddenly at the same time. I figured they had burn out so I purchased brand new bulbs for both sides at advanced auto parts. advanced auto parts installed the lightbulbs, and when I flipped the switch for brights again no bright lights. Apparently there’s an issue on the 2020 tellurides for some reason, the bright lights quit working. This is a serious safety issue, especially with it getting darker earlier and with deer running at this time of the year.
The high beams stopped working which is very dangerous & sounds like several others have had same issue.
High beams stopped working
Vehicle was in for an oil change and safety system upgrade/fix(?) and now the high beams no longer work on our vehicle. The blue indicator light shows up but neither on of our high beams turn on. I have contacted the dealership and they claim they've never heard of such a thing happening, but I have seen many complaints online about it. We do not feel it is safe to drive out in the country, at night.
Headlights high beams have not been working for over a year. When the high beams trigger is pulled/turned to on you can see a slight lift in the low beam attempting to transition to high beams but it fails. No high beams are activated.
High Beam lights do not work when activated making night driving very dangerous. I have read repeatedly online that this is a known problem. Essentially, the high beams are activated by the bulb housing moving around the bulb to enhance illumination. However, this housing STOPS working on many Kia Tellurides and the only solution is to replace them according to online reports. However, this is not a guaranteed fix as the problem has not been addressed by the manufacturer and is subject to reoccurence.
While driving on the highway my headlights didn’t illuminate the roadway. I pulled over to check them and it appears the headlights were so dim, and possibly stuck somehow. They’re telescopic lights. The issue continued the entire 11 hour drive. The lights would work then go off again. I thought they might be stuck in the wrong position. I couldn’t see the highway well and we had inclement weather. I haven’t had the dealer look at the vehicle yet because they don’t have any rentals available. I can’t afford to miss work. No warning lights or chimes were displayed by the vehicle on the dashboard.
Bright headlights do not work. Known problem. Not covered by warrant after 60,000 mile. I unsafe condition of vehicle. KIA should address recall.
The high beams on the headlights no longer work. This is a safety hazard where I live due to the number of deer around in the evenings. This problem was confirmed by Kia in many 2020 Telluride vehicles. This has not been inspected by anyone yet. It has been reported to Kia Customer Service and awaiting confirmation of warranty replacement. There was no warning when it stopped working. The high beam indicator on the dashboard still works, but the bulbs only perform at low beam. The relay was replaced but it did not correct the problem.
High Beam Headlight system both headlamps are malfunctioned and yes it is available for inspection. Due to high beam headlight system not working when I am driving down hill I am not able to see at a distance in front of my vehicle nor can I see animals jumping out of the road in front of me. My safety is at risk as well as others I meet on the road. Dealer is aware unable to get me in immediately. No warning as a matter of fact the vehicle indicates that high beam lights are working. Upon looking up consumer reviews there have been many complaints regarding this concern which has required KIA to replace both headlight assembly systems at the cost of $ 2500.00 my KIA just barely went out of warranty. My issue is these complaints were filed several times since 2020 and these issues have not been placed into warranty as a recall.
Poor illumination of headlights and headlights high beam does not work. The bulbs were changed, and the high beam light fuse and the high beam relay were changed and the lights still will not go on high beam. I heavily rely on bright lights when possible to easily identify animals in or near roadway when traveling during hours of darkness. Night time visibility is very poor and unsafe,
High beam lights stopped working. Bulbs are ok. Lamp assembly has a part that physically moves to change high to low.
Both high beams stop working without any advice. While driving at night low beams provide low visibility and when I try to use high beam did not change at all from low beam. This truck comes with a system that moves low beam light to high beam light only one bulb ( one filament ) no two filaments. There is 37 complaints online and no recall. Visibility is a hazard in united states.
The high beams stopped working.
High beams do not switch on from low beams. Safety is put at risk due to not being able to have visual on roads with no street lights in rural areas. The problem has been reproduced even with new bulbs. No warring messages have appeared.
Low beam headlights cause oncoming traffic to swerve and to flash bright lights, as if they are being blinded by low beams in this car. Car has no load or extra weight, and yet this happens dozens of times per week with oncoming cars flashing their lights as I am approaching. Dealership refused to look at this concern, saying that if I did not purchase a new $15,000 engine, then my factory warranty would not be honored. The car is running fine. Other mechanic shops not affiliated with Kia say the headlights are perfectly adjusted to factory specs and there has been no shift or movement. One offered to bend metal to lower the beam, but he said this was not factory specs and so I declined. While refusing to address this issue, the Kia dealer that sold me this car also refused to repair the recalled trailer brake light harness, which is violation of federal law. The Kia owner's online portal is also non-responsive. I tried to address this there, where they assigned Case # 14685919. I am concerned about endangering other drivers with this, but Kia will not address this customer's concerns. Perhaps attorneys who query the federal safety agency database will force a solution before someone is harmed by this.
The high beams are no longer operable.
Both headlight high beams went out at the same time. I no longer have working high beams and from the internet research this is a known problem with no recall issued.
The low beams to high beam headlight stared working intermittently in Aug 2021. Maybe one side worked or the other or neither. I took it to KIA and they said a bulb was about burned out. Replaced both bulbs but was still having the same issue. Took it back in Sept 2021, they said they did a diagnostic test and everything showed it was ok. Left, same problem. Called again had appointment in October 2021, finally said there was a problem with the "curtain" or cover that moved to change the lights from High to Low beam. They ordered only the left side. Replaced that in December 2021. Left dealership and the left one works great, the right one only intermittently. Called again and asked that they replace the right one, tech had to ask someone if they were ok to do that. Got that approved and the part just came in. Setting up appointment soon. This has taken 4-5 months to get resolved, and I'm still not done. Too long if you ask me.
The high beam headlights fail to activate, yet the blue dash indicator shows lights are on high beam. Furthermore, when on low beam the headlights do not broadcast a sufficient distance ahead or to the side to enable driver to see the road sufficiently for safe driving. This issue has been reported by almost 100 other drivers, many of whom have North Carolina addresses, but the reports also list other states such as Nevada. This is a major safety issue that is evolving currently and hopefully, you will make it a priority to contact the manufacturer for a recall. This was first noticed on 12/23/2021, but became prominent when spouse driving me home from hospital ER for unrelated injury on 12/28/2021.
The high-beam lighting system fails - causing dangerous conditions while driving. They use a motor system that tilts the light and this is prone to failure.
High beams stopped working. Lights are terrible at night. No warning, just stopped working all of a sudden.
Component Failure: Unsafe headlights, refusal of KIA corporate to address problem since vehicle was new. Component Failure: Unsafe headlights, cause Advance Driver Assistance Systems to malfunction. Failures include: Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, and Pedestrian Avoidance. Safety risks: 1) Multiple near collisions with Pedestrians and bicyclists. 2). Emergency braking engaged at night by irrigation stream, leaves and other Non Hazards 3). Near collisions with Pedestrians at night 4). Erratic maneuvers by Lane Keep Assist at night. 5). Lane Keep Assist shuts down at intermittently at night. 6). Departure from road surface at night during turns 7). Headlights do not illuminate Stop signs, Speed Limit signs, or caution signs at night. 8). Near collisions with Pedestrians and Bicyclists at night during turns 9). Collisions with road debris at night during turns and straightaways. 10). Multiple curbed medians hit during turns. Dealers and KIA corporate state systems are working as designed. Dealers and KIA corporate refuse to address the problems with this car The only warning light you get is the Lane Keep Assist / Warning light starts blinking sometimes.
The contact owns a 2020 Kia Telluride. The contact stated while driving 40 MPH at night on a back road, the hi-beam headlights were activated but failed to illuminate brighter than the low-beam headlights. The contact continued driving to his residence. After arriving home, the contact inspected the vehicle and noticed that the hi-beam headlights were not working as designed. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the hi-beam bulbs were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 44,100.
The headlights in general are very dim and don't shine out to create an illuminated peripheral view. Also, both high beams have completely stopped working.
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