2021 Kia Telluride suspension problems

Filed Oct 28, 2026 · Suspension · OH

Spontaneous structural failure of the front driver-side suspension coil spring occurred while operating the vehicle at a low speed on smooth pavement (leaving a parking lot). There was absolutely no impact, road hazard, or pothole involved. The coil spring cleanly fractured into two distinct pieces near the top. The shock absorber and surrounding strut components remain completely undamaged, proving this was a spontaneous metallurgical or manufacturing defect rather than impact damage. The broken section of the spring unseated from the upper strut mount and is resting loosely in the wheel well, causing severe grinding and banging noises. This poses an immediate, critical safety hazard: the jagged, fractured metal edges of the loose spring are at high risk of shifting to puncture the front tire or sever the brake lines, which would cause a sudden, catastrophic loss of vehicle control and braking ability. DEALER & CORPORATE RECORD: The vehicle is currently located at an authorized Kia dealership service center. Dealership technicians have physically inspected the vehicle and confirmed that the coil spring is broken into two pieces while the surrounding shock absorber/strut assembly remains entirely undamaged. This structurally isolates the failure to a metallurgical or manufacturing defect of the spring itself, rather than external impact damage. Despite their technicians confirming the failure, Kia has denied goodwill repair assistance for this severe safety defect under Kia Corporate Case Number 26498926.

Filed Aug 29, 2026 · Suspension · FL

Constant failure of the rear self leveling shocks there is tsb on the issue but manufacturer will only replace first set of shocks which causes the owner to pay every 20k plus miles for new rear shocks

Filed Aug 14, 2026 · Suspension · VA

My 2021 Kia Telluride has suffered two consecutive component failures of the rear suspension's self-leveling shock absorbers. This component is the exact subject of Kia's August 15, 2024 Extended Warranty Program (WTY040), which acknowledges a widespread engineering defect causing premature rear shock failures. The factory-installed original shock failed previously. The official Kia genuine replacement part (redesigned by Kia to permanently address the original defect) has now failed prematurely under the exact same mechanical conditions. The failed replacement component bears a manufacturing date stamp of 11/2023. Kia America Corporate is utilizing an administrative loophole regarding the component's manufacturing date code to deny safety coverage, actively refusing to honor or remedy the failure of their own redesigned replacement part. The local Kia dealership service manager inspected the vehicle and formally endorsed 100% replacement coverage due to this premature safety failure, but Kia Corporate has completely stalled the repair (I have had a formal 100% goodwill coverage request submitted since 7/21/26 without resolution), leaving a known vehicle stability defect unaddressed on a public roadway.

Filed Jul 18, 2026 · Suspension · MD

The rear suspension on the car has completely failed. The car is extremely bouncy and would be unsafe for young children and elderly people.

Filed Jun 27, 2026 · Suspension · IL

I wish to amend my previous report dated 6/22/2026. #11745783. IT is is cv boot on the right side. I had a dealer do the repair. It is not under warranty, If you follow the Kia Telluride complaint page son FB, others have had the same issue. It cost $777.61 to repair. It should not need to be repaired at 72k miles. That is a third of the expected life expectancy. Thank you for considering this safety matter.

Filed Jun 26, 2026 · Suspension, Transmission · FL

AWD coupler assembly failed twice and company will not repair. Rear shocks thumping and noisy, company repaired twice but still inop.

Filed Jun 22, 2026 · Suspension · IL

The CV axel is bad and needs replaced. I am only at 72,000 miles. If I had not gotten an oil change and the technician saw it, it could have broken while driving this coming weekend for 14 hours. Independent service center is replacing. No warning. This could have caused a serious accident.

Filed Jun 17, 2026 · Acceleration, Steering · 81,000 miles · OH

The contact owns a 2021 Kia Telluride. The contact stated that the passenger’s side drive shaft boot was leaking. The steering and mileage were affected by the failure. While making a turn, the steering wheel was readjusting. The accelerator pedal was depressed; after the pedal was released, the pedal jerked. There were no warning lights illuminated. The vehicle was taken to the local dealer, who confirmed there were no open recalls associated with the VIN. The brakes were reprogrammed. The vehicle was diagnosed, and it was determined that the front boot was leaking, and the axle and tires needed to be replaced, and an alignment performed. The vehicle was not repaired. The vehicle was taken to another local dealer, Kia Mentor (9090 Mentor Ave., Mentor, OH 44060); who provided the same diagnosis. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no warranty coverage on the vehicle. The BBB was contacted and the Attorney General. The approximate failure mileage was 81,000.

Filed Mar 29, 2026 · Suspension · NY

I have 2021 Kia Telluride with 38000 miles on it. When I wash my car, I normally wash the roof and in order to do that I put one foot on 3 step ladder and one foot on the back tire. I always had a plenty space above the tire and under the fender and I could stand up on the tire while I was washing the roof. On my last wash after the harsh winter weather, I notice I can not place my foot on the tire anymore. I google the height from the bottom of the fender to the ground and I noticed is way down. I read on Google that is covered by KIA for 15 years or 180000 miles. I contacted the Riverhead Kia and they replaced the shocks. When I came out of the dealer I immediately noticed the height has not been improved. I informed the service advisor, he said that is not going to be like a new 2026 vehicle and it should be Ok. Two days later over the weekend I noticed Roaring sound and when I hit the bump it seems my chasing banging on the axle. I am planning to go back to dealer tomorrow.

Filed Dec 10, 2025 · Suspension · SC

Rear shocks unstable. When on rough roads or small imperfections in the road it’s hard to control vehicle and items/people get abruptly jostled. The dealership has been notified but says it’s not a recall and will look at it but can only take pictures and send it off to main office. No warning of this failure.