Went to pick up our new car from the dealer on Saturday 4/17 and noticed the windshield had a chip. Waited a couple of hours for the dealer to fill the chip. On Sunday 4/18 I noticed a second windshield chip, so I called Safelite and scheduled an appointment to have it filled Tuesday 4/20 which was their first available date. However, the chip turned into a crack on Monday 4/19 even though it was parked in the garage overnight. The initial crack was about 4 inches long and since then it has traveled across the windshield. The cracked windshield impacts visibility, and I'm also concerned about the integrity of the windshield and the possibility of glass shards breaking away and becoming a hazard for the driver and occupants.
2021 Kia Telluride visibility complaints
Page 4 of 4: complaints 71 to 88 of 88, newest first, as owners wrote them.
The windshield has a chip and 12-inch crack after 2000 miles of highway driving. There was a minor rock hit but nothing that should have caused this sort of issue.
Bought kia telluride 2021 in dec 2020, its windshield broke it self which appears to be frame stress related issue, dealership engineers came to the same conclusion. I researched more and found the same reported issues on year 2019 and 2020 telluride. Looks like kia has not fixed this critical defect and refusing to accept that there are serious design issues with kia telluride. I reporting this as I believe this defect if not corrected will result in innocent deaths. This is shameful that a multibillion dollar company doesn't care about the lives of their paying customers.
Windshield cracked, unsure of when or where, but went from 2 inches long to whole windshield in a matter of a day or two. Can't for the life of me figure out how it happened, noticed it in the driveway. Mileage was approximately 8k miles.
We just took our first trip in our kia telluride - 1,700 total miles. The vehicle had 1,200 miles before the trip. By the time we returned home, there is one major chip, one minor chip and over 20 micro-chips/pock marks in the windshield. The windshield already looks worse than the seven-year old, 115,000-mile honda odyssey's we came from (which traversed the exact same route at least 10 times). You would think the front of the telluride would be a mess if the windshield is that bad, but we can find only one small nick in the paint on the hood. There was one, audible rock hit on the trip - we assume that is the big chip. The aforementioned odyssey took several similar or bigger hits than that with no damage whatsoever. As for all the pock marks, it seems those were caused by simply driving down the interstate. They are not concentrated in a particular area of the windshield - they are all over. We love everything else about the vehicle but now have to look through what seems like a 10-year old windshield after six weeks of ownership, and are left to wonder if any of the micro-chips will lead to further damage. The telluride windshield is clearly not up to par. We are not interested in replacing it with new kia glass until they rectify the problem. The attached photo is of the big chip. Above the big chip (above the black dots), you can see a few of the pock marks/micro-chips mentioned.
My kia telluride windshield chipped two months after purchased and the chip spread into a six inch crack immediately. Never had a chance to repair the chip. I was on a regular nyc street when the chip and cracked occurred. I drove less than 1000 feet after noticing the chil when the small chip turned into a large crack.
The kia telluride has a serious issue with air flow between second and third rows and on left and right side output flows. It makes it difficult to keep air flow even in the car and with children in the car it requires frequent stops on the side of the road to address the temperature issues or me trying to change it while driving with kids who are too hot or cold and hoping I don't crash. It's a dangerous situation and very inconvenient. Second issue is that I was driving on highway not close to any other cars and I heard a faint noise and it looked like bird poop but when I looked closer I saw a crack in the windshield. I have driven for 22 years and had much harder things hit a window without breaking it - whatever did hit the window which was impossible to hear should not have been able to cause damage. This car has faulty windshield and faulty ventilation system in last two rows.
We were driving at about 45-50mph on a straight, smooth, road when we heard a loud pop or thud and then glass fell in on the driver and front passenger plus some on the second row, where my 2 year old daughter was seated. The front sunroof panel had exploded or shattered somehow. We were on a section of road with nothing overhead. Our telluride only had 190 miles on the odometer when this happened.
Have not even made my first payment on my ne 2021 telluride and have had to replace the windshield twice. Both times the damage was cause by road debris hitting the windshield, but the crack quickly spreads across the windshield. It just seems a little questionable whether or not the windshields are defective somehow. The time between the first and second occurrence is approximately 5 weeks (two weeks between the first replacement and second crack.) I researched online and found forums where other telluride owners had similar experiences. Not sure what the cause is, this is my first time ever having a windshield replaced much less twice almost in the same month.
Tl* the contact own a 2021 kia telluride. The contact stated while the vehicle was parked due to a snow storm however, the next day the contact went to clean off the vehicle and noticed a crack in the front windshield. The contact took the vehicle to route 23 kia (1 windbeam rd, riverdale, nj 07457) and was informed that there would be a fee assessed for the repair. The manufacturer was notified of the failure. The failure mileage was 3,500.
Windshield was found with a 4 foot crack. In it .nothing hit the windshield
We purchased our 2021 telluride november 14th and less than 24 hours later a chip appeared or was minor beyond something we recognized when we purchased it since it was dark when we left the dealership on the front windshield and within seconds escalated to a full blown crack greater than 6 inches when we were turning down a road where there were no other vehicles or outside influences around. They said because it appears as though impact damage caused it that they refuse to replace the windshield even though kia already has a well known issue on the 2020 models where a chip quickly becomes unrepairable because of a defect in the window. We didn't even get the opportunity to get the chip filled because it happened within seconds. I've owned many other vehicles that have been hit by rocks and other debris on the the road of from simply being outside and have never seen a crack appear so quickly and escalate beyond minor repairs in seconds.
Tl* the contact owns a 2021 kia telluride. The contact stated that while driving in stop and go traffic, the sun roof shattered without warning. The contact notified all star kia east (27700 juban rd bldg. 2, denham springs, la 70726) of the failure and was informed to bring in the vehicle for repair the next day. The next day the vehicle was taken to the same dealer and the contact was provided a loaner vehicle. The contact then received a call from the dealer and was informed that they would not repair the vehicle due to the belief that the vehicle was vandalized. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 900.
Purchased vehicle and after 2 weeks noticed a major crack in windshield starting from edge to almost middle of windshield. No evidence of a chip.
While driving on the highway a small pebble hit the windshield and caused a chip. After parking and then returning to the car 2 hours later the chip had spread into a very large crack across the entire windshield. The windshield should not crack after a chip like this. The entire windshield must now be replaced at significant cost.
Last week the front collision warning and lane departure warning illuminated on the dash and today the windshield has a crack in it, nothing has hit the windshield it was parked in the driveway. 2021 s model 2800 miles on the clock
Brand new with only 772 miles on vehicle and the first rock to hit windshield caused quarter size crack on windshield. An I literally mean first time a pebble hit windshield since I drove it off the lot. Was driving 62mph on freeway when I heard a small tick and looked and immediately went really? I have had two chips on my previous 8 vehicles and both time the noise made startled me and this I only heard it cause my radio was off.
I drove to work, on a regular road, at 40-45 MPH. No issue. I parked my car and when I came out 12 hours later I had a crack that started at the base of my windshield and spread about a quarter of the length of my windshield. I was not parked under a tree and there was no inclement weather. There was no reason for it to happen. To make matters worse, I have only had the car for less than a week.
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