It had snowed in DC area. Vehicle was in snow mode, idle at stop light. When light turned green, slow acceleration turning left and then when pressing down on pedal, all acceleration stopped. Roads were cleared with no signs of snow or ice. Frightened driver and children in vehicle. Were able to coast to the side of the road, turned off vehicle and restarted and able to drive off. Clearly seems to be an issue with “snow” mode.
2023 Kia Telluride acceleration complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Telluride was in snow mode with 4 wheel lock activated due to snow covered roads. I was at a stop light, when light turned green I removed my foot from the break. My vehicle began to roll forward slightly as it always does. I gently pressed the gas to continue forward but vehicle did not gain speed, it continued to slowly roll as if my foot was not pressing the gas. I removed my foot from the gas and again pressed the gas gently, my vehicle was not advancing. I deactivated the 4 wheel lock feature but remained in snow mode, gently pressed the gas and my vehicle advanced as normal. The same incident happened with my husband the day prior. Several complete stops were made prior to the incident while in snow mode with 4 wheel lock activated and no issues occurred. After research and reading other incidents like mine it appears this is a common issue. Most people stated this was normal to prevent sliding and spinning. If this is a normal feature then KIA needs to revisit this and consider safety. It is not safe to be rolling into an intersection and having no power when pressing the gas. KIA owners should not have to switch drive modes or deactivate a feature to have the ability to advance their vehicle out of an intersection. This feature could result in serious accidents.
The driver dashboard went blank except for randomly flashing nonsense numbers. Vehicle speed, fuel level, engine RPM and other vehicle information was lost. Additionally forward collision avoidance, lane keep and departure, adaptive cruise, emergency braking and blind spot warning systems became inactive. I am unsure if the antilock brake system and stability controls are functional. My safety was put at risk because i was unsure of vehicle speed and loosing all driver assistance tools. The problem has been persistent since it 1st occurred. The vehicle is going to the dealer today, 05 June 2023. Immediately before the driver dash going blank, the entire driver dashboard showed all warnings lights before going blank.
The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle hesitated while responding. The dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 500.
I have owned the car for 2 months. For the 3rd time while pulling out into traffic the car refused to accelerate like it was having trouble with transmission(this made it dangerous for me pulling into busy traffic) For 10 to 20 seconds it would not accelerate and then finally it would operate as normal. The last time it happened when it kicked into gear the car jumped and it made a loud noise. This refusal to accelerate happened 3 different times
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