2001 ford 550 shuttle bus, manufactured by krystal koach purchased in march 2007. This 26 passenger bus came from krystal with rear chassis(air ride, independent suspension) single wheels out of line. All mechanism welded in place, thus no adjustments. This bus had only 4800 miles on it when we purchased it in march 2007. Had blowout on tire with only few miles on tire due to alignment. All other tires were wearing prematurely. After spending approximately 4000 dollars to correct this problem,(included replacing trunnions. Bushings,etc.) we contacted krystal koach in berea, ca. Only to be told they would not help because this was "one of a kind" bus built there and never went into production due to costs. We feel they(krystal)put an unsafe vehicle on the highway. Our desire is to keep the bus, but we feel krystal should share in costs of repairs. Can you help? Thanks.
The worst 2001 Krystal 28 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Suspension1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Suspension1
Recalls 1
Equipment: other: labels
- What is wrong
- Vehicle description: certain buses fail to comply with the requirements of federal motor vehicle safety standard no. 120, "tire selection and rims for motor vehicles other than passenger cars." the tire placard label contains an incorrect recommended cold tire inflation pressure of 60 or 65 psi. The correct inflation pressure is 80 psi.
- Risk
- If the tires are under-inflated, it could reduce the tread life of the tire, and the tire could degrade to a point of allowing sudden air loss.
- Remedy
- New labels will be provided to the owners. Owner notification is expected to begin during december 2001. Owners who do not receive the free label within a reasonable time should contact krystal at 1‑800‑845‑4883.
Recall number 01V384000 · Recall details
What 2001 Krystal 28 owners say
Most recent owner complaints, unedited.
Compare the 2001 Krystal 28
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2001
Questions about the 2001 Krystal 28
Is the 2001 Krystal 28 reliable?
Owners have filed 1 complaint about the 2001 Krystal 28, close to a typical 28 model year.
What is the most common problem with the 2001 Krystal 28?
Suspension, with 1 complaint.
How many recalls does the 2001 Krystal 28 have?
1 recall, covering equipment.
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