We have had our vehicle for 3 years and had to replace our windshield twice from random cracks starting from the exterior windshield where it meets the body of the care. It has happened on its own, twice, which impact from any object. The cost of the windshield, as installed is over $2000 each time, and it is repeated occurrence with owners.
2020 Land Rover Defender: windshield cracks
7 of the 58 complaints about the 2020 Land Rover Defender describe windshield cracks.
- owner complaints
- 7
- of this car's complaints
- 12%
- recalls
- 0
Windshield cracks by model year
What owners say
2 windshields cracked within a 2 month period. Second windshield cracked about 45 days after installation with no evidence of any impact causing it. One morning I came out to my vehicle and there was a 6-8 inch crack starting at the bottom of the windshield. Have driven the same roads for 30 years and have never had issues with windshields and now 2 in a couple of months.
Windshield cracking for no reason Many occurrences in owners forum. Class action lawsuit filed. Manfature doing nothing. Windshields need to be redesigned .
My 2020 Defender has had three incidences of the windshield cracking due to the smallest pebble. The first two cracks, I had professionally sealed. The latest incident involved a pebble so small that I couldn't see it. In fact, the pebble was so tiny that a point of contact on the windshield can barely be observed. However, it caused the windshield to crack clear across the middle, impairing visibility and creating an unsafe driving experience. This is, I believe, the seventh Land Rover windshield that I have had the misfortune to have crack on me over the years. One Range Rover windshield cracked while sitting in the driveway with no projectiles involved. Another cracked in cooler overnight weather. These windshields are clearly defective and Land Rover is aware of the problem. This is why the dealership offers a very pricey windshield package as an option when you purchase the vehicle. I have called Land Rover corporate again in this instance because I'm fed up with paying $1800 to repair a defective bit of glass, only to have another crack appear and be forced to repair or replace that as well. Land Rover Corporate said that a pebble constituted "outside damage" and the windshield would not be covered under warranty. However, a driver does purchase a car under the presumption that the glass would be safe if struck by a tiny object or if taken through a car wash--as occurred with my previous Range Rover. Taken together, I do request that this consumer safety board review this issue as I know for a fact that I am not the only one concerned about the safety and reliability of the Land Rover windshields. Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
My front windshield cracked to the point of requiring replacement with neither notice nor reasonable cause (no impact, no crack starting point, besides the bottom edge, no temperature gradients, no pressure applied to the windshield).
My windshield cracked with no apparent strike with under 5K miles on the vehicle. Researching this, LOTS of people experience broken windshields on Defenders and Land Rover products. There are lots of discussion in online owners' forums about the frequency of this and some notion that JLR uses glass that is thinner than other manufacturers.
The contact owns a 2020 Land Rover Defender. The contact stated that while driving at 25 mph, she lost control of the vehicle and crashed into two mailboxes but the vehicle kept driving down a curved road onto the left lane. The brakes had failed to engage. The contact did not receive medical attention on the scene but later went to the hospital for injuries sustained. No police report was filed. The vehicle was towed to a towing yard then towed to a body shop where it remained. The vehicle was not repaired. The contact stated that the failure occurred after receiving the vehicle back from the dealer. The vehicle was originally taken to the dealer for the emergency brakes, lane departure, emergency steering, traction control warning lights, and cracked windshield. However, the dealer could not replicate the failure and only the lane departure software was updated and the windshield was replaced but not calibrated. The manufacturer was made aware of the failure. The failure mileage was 7,434.
Service bulletins that may apply
- A customer may report that the windshield wipers stop up on the windshield when turned off.
- The wiper blades streak, smear, judder or squeak during operation
- A customer may report that the roof opening panel does not operate or that the sunblind lost ‘One Touch’...
- A customer may report a tapping type noise while driving from the windshield area.
- Roof Opening Panel
- Water Leak from Windshield
- A potential issue has been identified on a limited number of Land Rover vehicles within the listed...
- Rear door seal catching at the top of the rear quarter glass panel (6th light glass)
Related recalls
No recalls on record for this model year.
Questions about the 2020 Land Rover Defender windshield crack
Is windshield cracks a common problem on the 2020 Land Rover Defender?
7 of 58 owner complaints about the 2020 Land Rover Defender (12%) mention windshield cracks. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2020 Land Rover Defender?
There are 0 recalls and 8 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Land Rover Defender
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Land Rover Defender?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history