DC/DC converter failure, left my wife stranded. Software update failed to fix. Car is undrivable. Land Rover won't assist with towing or paying for repairs even though this issue is covered under the federal safety agency Recall Number 26V‑248.
2023 Land Rover Defender electrical problems
45 complaints (47% of all complaints for this car).
- owner complaints
- 45
- of this car's complaints
- 47%
- crashes
- 0
- recalls
- 2
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Land Rover Defender electrical problems in other years
Related recalls
Electrical system: propulsion system: dc/dc converter
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2024 Land Rover Range Rover Sport, 2020-2024 Land Rover Range Rover Evoque, Land Rover Range Rover, Land Rover Discovery Sport, Land Rover Defender, 2021-2024 Land Rover Range Rover Velar, Jaguar E-Pace, F-Pace, and Land Rover Discovery vehicles. The DC-DC converter may malfunction due to an electrical overload that can occur during high power demand. Additionally, a software error can cause the DC-DC converter to stop functioning at vehicle start-up under certain circumstances. Failure of the DC-DC converter will result in the loss of 12-Volt system charging and can lead to complete loss of drive power and exterior lighting.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will update the vehicle software, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed November 13, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Land Rover's customer service at 800‑637‑6837. Land Rover's number for this recall is E008. This recall expands previous the federal safety agency recall number 26V248.
Recall number 26V599000 · Recall details
Electrical system: propulsion system: dc/dc converter
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2024 Land Rover Range Rover Velar and Land Rover Discovery, 2020-2023 Land Rover Range Rover Evoque, 2019-2024 Land Rover Range Rover Sport, 2020-2024 Land Rover Range Rover, 2020 Land Rover Discovery Sport, 2020-2024 Land Rover Defender, 2021-2024 Jaguar F-Pace, and 2021-2022 Jaguar E-Pace mild-hybrid electric vehicles (MHEVs). Insufficient electrical load balancing during times of high demand can lead to a current overload condition and malfunction of the DCDC converter. A failure of the DC-DC converter will result in a loss of 12-Volt system charging and can lead to complete loss of drive power and exterior lighting.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will update the central software, free of charge. Interim letters notifying owners of the safety risk were mailed June 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Land Rover's customer service at 800‑637‑6837. Land Rover's numbers for this recall are D126 and H575.
Recall number 26V248000 · Recall details
What 2023 Land Rover Defender owners say
Most recent owner complaints, unedited.
The contact owns a 2023 Land Rover Defender. The contact received notification of the federal safety agency Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer and remained with the dealer for additional investigation. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was filed by email.
The contact owns a 2023 Land Rover Defender. The contact received notification of the federal safety agency Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was unavailable. The manufacturer was contacted, and the contact was informed that parts were not yet available.
The contact owns a 2023 Land Rover Defender. The contact received notification of the federal safety agency Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure.
A warning sign appeared stating the battery was not charging (something like that). When I turned off the car, another warning said to keep the car turned on the battery was low. I kept the car on and began to drive home, very quickly more warnings appeared, power was diminished, so I pulled into a parking lot and the car completely stopped. Tried to turn engine back on to get it into a parking spot, It would not start. Could not put the care in neutral to push it out of the way. Tried to put my hazard lights on, but they would not turn on. Had it towed to a shop, they told me it was a recall, towed it to JLR (Flatirons), and there it sits. Called JLR USA, they told me not to drive it until the recall repair is made, and it looks like January 2027 is the date there will be a fix.
We purchased this vehicle new on 3/22/23. On 3/23/24 we started having "Charging System Fault" Red Warning Lights on the dash. Our first service to remedy this issue was on 3/23/24 with 288 miles on the vehicle. We have continued to have these issues, which has ultimately been determined to be related to the current open recall (the federal safety agency Recall Number 26V‑248). We have been in the shop 5 times over the past 3 years for the same issue. Most recently, at 50,873 miles last week, the DC-DC converter failed and left us stranded. We had to have the vehicle towed to Land Rover Albany. Land Rover Corporate is stating that the issue is the DC-DC Converter per the open recall, but that because the vehicle is now out of warranty and they still dont have a remedy for the recall issue, that we have to pay out of pocket to have the vehicle repaired. This issue has been known specifically for us since March 2023 and the recall has officially been open with the federal safety agency since April 2026. For them to not have a remedy to an issue that shuts the vehicle down and the driver loses control of the vehicle is absolutely dangerous and negligent, especially having known about it for this long. And then their unwillingness to cover the repairs just speaks to their lack of urgency to resolve the safety issue.
The contact owns a 2023 Land Rover Defender. The contact received notification of the federal safety agency Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure
Three days before leaving for a trip from [XXX] to [XXX] my Land Rover Defender gave me a Low Battery warning. There was no time to take it to the dealership so I bought a new battery and put it in myself, then drove the 700 miles to [XXX]. My family and I were traveling in a remote area 6 miles from our vacation rental, with no cellular service, when our Defender suddenly threw an electrical fault warning on the dashboard asking us to pull over safely, on XXX. We made it to the vacation rental, then I borrowed a family member's car and went into [XXX] to buy tools to see if the battery was charging and if I could safely drive it to the nearest dealer or even home. It was not charging. So I called the dealership (Land Rover Rocklin) and had the car towed to it, then rented a truck to finish my vacation and get the family and our gear home. At the dealership, Rocklin required a brand-new factory battery to run tests on the failed DC-DC converter. They confirmed the converter failed under Recall 26V‑248 and replaced the unit with the same recalled part. To get through this ordeal, I incurred $3,036.13 in direct out-of-pocket costs (towing, rentals, batteries, tools). Despite written confirmation from Jaguar Land Rover Corporate Customer Care agreeing to reimburse these recall expenses, Jaguar Land Rover has since passed me between departments, applied arbitrary roadside assistance caps, and ultimately refused to issue a refund, imposing an illegal financial burden on me to remedy a federal safety defect. I can supply all receipts. Specific Incident Details Component / System Failure: The DC-DC Converter failed internally (the federal safety agency Recall 26V‑248 / JLR Campaign D126), causing a complete loss of 12V charging. Safety Risk: The failure occurred on remote mountain roads without cell service. A complete loss of 12V power threatens power steering, braking assistance, and vehicle propulsion while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Land Rover Defender. The contact received a recall notification, the federal safety agency Campaign Number: 26V248000 (Electrical System) however the parts were unavailable. The contact stated that the vehicle was a hazard and unsafe to drive. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall repair.
The DC/DC converter failed and caused the vehicle to immediately lose all power at a main intersection. My wife was driving the vehicle when this happened with out two children in the vehicle as well (ages [XXX] and [XXX]. Luckily, she was able to somewhat get out of intersection of a very busy road. The vehicle had to be towed to the Land Rover dealership. The part was covered by a factory extended warranty. There is an active recall for this part; however, this vehicle does not show to be in the recall. Since this part did fail, I wanted to file a complaint since it is not in the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Questions about the 2023 Land Rover Defender electrical
Does the 2023 Land Rover Defender have electrical problems?
Owners have filed 45 complaints about the electrical of the 2023 Land Rover Defender, 47% of all its complaints, more than any other problem.
At what mileage do 2023 Land Rover Defender electrical problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2023 Land Rover Defender electrical?
Yes, 2 recalls: 26V599000, 26V248000. Check your VIN to see if your car still needs the free repair.
What year does the Land Rover Defender have the most electrical problems?
The Land Rover Defender model years with the most electrical complaints are 2023 (45 complaints), 2022 (29 complaints) and 2024 (16 complaints).
Other 2023 Land Rover Defender problems
Engine 15Visibility 14Lights 13Driver assistance 8Steering 7Transmission 7Fuel system 2Acceleration 1Airbags 1Body 1Suspension 1Tires 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2023 Land Rover Defender?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history