I am writing to formally request a review of my vehicle for inclusion in the federal safety agency Recall 21V‑635, issued May 11, 2022, concerning fuel leaks at the fuel tank flange assembly. My vehicle is a 2012 Land Rover LR4, VIN [XXX] . Although my local Land Rover dealer has informed me that my VIN is not currently included in the recall population, my vehicle is experiencing the exact condition described in the recall notice — a fuel leak originating from the fuel outlet flange mounted on the fuel tank. The recall letter for 21V‑635 states that all Land Rover LR4 vehicles model years 2010–2016 are included. My vehicle falls squarely within that model year range. Given this, and the fact that my vehicle is exhibiting the precise defect identified in the recall, I am concerned that my VIN may have been inadvertently excluded from the recall population. This issue presents a serious safety concern due to the risk of fire associated with fuel leakage. The symptoms and failure location match the recall description. I respectfully request that the federal safety agency review my case to determine whether: My VIN was mistakenly omitted from the recall population, or The recall population should be expanded or corrected to include my vehicle. I am prepared to provide photographs, repair estimates, diagnostic reports, or inspection documentation confirming the fuel leak at the flange assembly upon request. Because this defect involves fuel leakage and a significant potential fire hazard, I believe it warrants careful review to ensure all similarly affected vehicles are properly covered. Thank you for your time and consideration. I appreciate your assistance in reviewing this matter and advising me on the appropriate next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2012 Land Rover LR4 fuel system problems
14 complaints (56% of all complaints for this car). Typical mileage when it fails: 100,000.
- owner complaints
- 14
- of this car's complaints
- 56%
- typical mileage
- 100,000
- crashes
- 0
- recalls
- 1
Which part fails
- Delivery1
At what mileage
Complaints by mileage at the time of the problem.
Land Rover LR4 fuel system problems in other years
Specific symptoms reported on the 2012 Land Rover LR4 fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline: delivery: fuel pump: mounting plate/flange
- What is wrong
- Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2010-2013 Range Rover Sport and 2010-2016 LR4 vehicles equipped with 3.0L V6 or 5.0L V8 engines. The fuel outlet flange mounted on the fuel tank may crack, possibly resulting in a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will replace the fuel outlet flange, free of charge. Interim owner notification letters were mailed October 7, 2021. Owner notification letters were mailed May 11, 2022. Owners may contact Land Rover customer service at 1‑800‑637‑6837. Land Rover's number for this recall is N623.
Recall number 21V635000 · Recall details
What 2012 Land Rover LR4 owners say
Most recent owner complaints, unedited.
The contact owns a 2012 Land Rover LR4. The contact stated that after refueling, the vehicle started leaking fuel. The check engine warning light was illuminated. The contact received notification of the federal safety agency Campaign Number: 21V635000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The dealer diagnosed the vehicle and determined that there was rust on it and declined to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 133,000. Parts distribution disconnect.
The contact owns a 2012 Land Rover LR4. The contact stated while driving at an unknown speed, he started to smell fuel fumes inside the cabin of the vehicle. The contact stated the service engine soon warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed that the fuel tank, cover, and seal needed to be replaced. The vehicle was repaired. The contact received notification of the federal safety agency Campaign Number: 21V635000 (Fuel System, Gasoline). The contact took the vehicle to the local dealer and made them aware of the issue. The manufacturer had been informed of the failure. The failure mileage was approximately 154,062. Consumer received a recall letter from the manufacturer after the vehicle has been repaired and is offering a refund. To quality for a refund, consumer needed to provide authorized Land Rover retailer with the original paid receipt. However, manufacturer and dealer would not refund the consumer. The consumer has stated that Land Rover has agreed to reimburse them and that they declare the issue resolved.
My car has a strong gasoline odor when I drive it as well as when I turn it off and park it. However, especially when parking. In addition, after refueling, the fuel gauge lags for a few minutes in terms of fuel level. As a result of these events, I searched online for vehicle recalls and came across the information on your page. As you suggested, I contacted the authorized Land Rover dealer. After multiple communications and several attempts to schedule an appointment to address the issue, they inform me that they do not currently have the parts in stock to address the issue that the vehicle presents. At the same time, they tell me that if I want to fix it as soon as possible, I must pay for the service and that they will reimburse me once they receive the "recall letter." I am currently awaiting information on the cost of the service, but I am doubtful of the dealer's explanation. I'd like to confirm with the federal safety agency that this is the correct procedure. My current concern is that the high temperatures will result in a fire caused by a gasoline leak.
The contact owns a 2012 Land Rover LR4. The contact received notification of the federal safety agency Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated that previously there was an abnormal fuel odor inside the garage while the vehicle was parked. The vehicle was taken to the local dealer who replaced the fuel outlet flange and the failure was remedied. The contact was awaiting a permanent part replacement and reimbursement from the manufacturer. The failure mileage was 105,000. Parts distribution disconnect.
The contact owns a 2012 Land Rover LR4. The contact received notification of the federal safety agency Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Land Rover Discovery. The contact received notification of the federal safety agency Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, a fuel odor was detected. The dealer was made aware of the failure and had the vehicle towed to their location. The dealer informed the contact that parts were not available. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000. Parts distribution disconnect.
The contact owns a 2012 Land Rover LR4. The contact stated that while operating the vehicle, the odor of fuel was present in the cabin of the vehicle. The vehicle was taken to the local dealer and the fuel flange was replaced. The contact later received notification of the federal safety agency Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The approximate failure mileage was 60,000.
The contact owns a 2012 Land Rover LR4. The contact received notification of the federal safety agency Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a fuel odor was detected. The dealer was made aware of the failure but informed the contact that parts were not available. The manufacturer was made aware of the failure and confirmed that parts were not available. The failure mileage was approximately 100,000.
Strong fuel smell detected when vehicle is garaged. Smell fills garage. No evident visible leak. Smell isolated to the LR4.
Questions about the 2012 Land Rover LR4 fuel system
Does the 2012 Land Rover LR4 have fuel system problems?
Owners have filed 14 complaints about the fuel system of the 2012 Land Rover LR4, 56% of all its complaints, more than any other problem.
At what mileage do 2012 Land Rover LR4 fuel system problems start?
The typical (median) mileage in owner complaints is 100,000 miles.
Was there a recall on the 2012 Land Rover LR4 fuel system?
Yes, 1 recall: 21V635000. Check your VIN to see if your car still needs the free repair.
What year does the Land Rover LR4 have the most fuel system problems?
The Land Rover LR4 model years with the most fuel system complaints are 2012 (14 complaints), 2011 (12 complaints) and 2010 (11 complaints).
Other 2012 Land Rover LR4 problems
Engine 4Body 2Electrical 2Acceleration 1Brakes 1Seat belts 1Steering 1Suspension 1Transmission 1
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