2021 Land Rover Range Rover Evoque technical service bulletins
399 technical service bulletins and manufacturer communications cover the 2021 Land Rover Range Rover Evoque.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Interference from external WiFi sources could disrupt wireless CarPlay or Android Auto connection
- TCU Activation Failure And InControl App Inoperative After Software Update
- Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
- Exhaust System Oxygen (O2) Sensors
- Unable to select Navigation when pressing the navigation Tile on theTouchscreen.
- Software Over The Air (SOTA) updates are failing to complete
- 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or...
- Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to...
- Software Over The Air (SOTA) updates are failing to complete
- Software Over The Air (SOTA) updates are failing to complete.
- Wireless Charger
- There are several scenarios where the key may be set to a deactivated state.
- Incontrol remote app wake up timer
- While driving with satellite maps, sometimes image doesn't load fully and then comes back
- Smart Key Deactivated message on instrument cluster and unable to start their vehicle
- The 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or...
- Steering requires steady correction force
- Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual...
- Pivi wireless carplay / android auto connectivity
- After vehicle off, the fan continues to run at high speeds.
- Vehicle Requires Steady Correction Steering Force to Remain in Lane
- Coolant fan may continue running at high speed after ignition shut-off
- Pivi
- Body / hmi CAN functions reset every 8-10 minutes
- Passive entry intermittent operation
- Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
- Unable to Log into InControl Account in Vehicle.
- Near Field Sensing Module (NFSM) Wired Updates
- Software Updates
- Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or...
- Software Over The Air (SOTA) updates are failing to complete
- Passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the...
- Passive Entry doesn't respond intermittently to access car
- During a passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag...
- There is a knocking type noise from the front of the vehicle while driving on rough roads.
- The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a...
- MIL on Instrument cluster.
- Front Stabilizer Bar Link
- Clear SOTA Persistency
- Autofred approval – cosmetic defect on idma and icdm
- - Near Field Sensing Module (NFSM) Wired Updates
- A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA)...
- Leaking windshield that caused the water ingress on the electrical component.
- Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a...
- Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).
- A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are...
- On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer...
- There have been several FRED submissions for a customer allegation of a rear brake warning being...
- There have been several FRED submissions for a customer allegation of a brake noise concern.
- There have been several FRED submissions for a customer allegation of brake judder/vibration.
- A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline...
- Pivi satellite radio chanel display fault
- Low engine coolant lamp warning on instrument panel and/or coolant leak.
- PIVI satellite radio favorites screen displays an incorrect channel.
- Thermostat Housing Engine Coolant Leak
- These vehicles have now been stopped from further SOTA attempts and require a wired intervention
- Mild hybrid electric vehicle (MHEV) battery offline
- Mhev dcdc
- Customer may report the following: • “Vehicle displays low battery warning” • “Vehicle battery flat,...
- Low coolant light on or smell of coolant from engine area.
- Engine Oil and Filter Change
- Front / Rear Door Latch
- Startup Battery Low or Flat
- The engine cooling pump has a visible coolant leak.
- Fuel Pump Driver Module Inoperative
- Near field sensing module (NFSM) wired updates
- A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline...
- A customer may report that the windshield wipers stop up on the windshield when turned off.
- Low coolant light on or visible signs of engine coolant on or around the coolant pump.
- MHEV DCDC internal failure with warning message
- Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected
- Improvements to SOTA (Software Over The Air) capability.
- Pivi sota - fault diagnos is and resolution
- Software updates
- A concern has been identified where certain vehicles are failing to complete existing Software Over The...
- A concern has been identified where certain vehicles are failing to complete existing Software Over The...
- The engine oil and filter are to be replaced.
- Radio presets clear after ignition cycle
- A creaking type noise from the roof area is heard while driving.
- A Customer may complain of an SRS system warning message being displayed on the instrument panel.
- Creaking Noise From Glass Roof Panel
- A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline...
- Lane Assistance Not Available warning present on Instrument cluster
- Extended warranty on DMTL Pumps 2020MY to 2021MY.
- Customer may report an active SOTA campaign which fails to complete download or install
- Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control,...
- DTC repair
- Startup battery keeps draining / Vehicle will not start
- Customer states the weather app is no longer available
- Customer reports lack of power and/or check engine light on.
- The headlamps not fully functioning properly after module replacement.
- There is moisture inside the headlamp lens
- Weather and Park & Pay Apps disappear after PIVI update
- Battery low warning displayed on instrument cluster and/or no-start
- Loss of GPS location and clock time
- The wiper blades streak, smear, judder or squeak during operation
- Driving Assistance and Vehicle Dynamics updates
- Front interior courtesy light – non-illumination
- Lack of power, MIL on.
- A concern has been identified where certain vehicles are failing to complete existing Software Over The...
- The E-Call light is not active after completing the Pre-Delivery inspection
- Pivi ip 36 , becm os 4.0.0
- Battery low warning displayed on instrument cluster and/or no-start.
- Vehicle Will Not Charge
- Misfire or rough running
- Redeveloped profiles
- Pivi IP36 , becm os 4.0.0 – improved / changed features
- A customer may report that the front or rear door latch does not operate as expected.
- Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain...
- Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain...
- Knocking Or Creaking Type Noise On Uneven Surfaces Or When Manoeuvring
- Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
- Customer reports of 12V battery issues
- PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is...
- Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present
- Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav,...
- Customer reports, Engine Light is on and poor cabin heating.
- Customer reports, Engine Light is on and engine running rough.
- Engine misfire
- Non-start situation
- Tailgate not closing when opened using the passive entry
- Check engine (AMBER) and poor cabin heating
- Certain 2020 to 2022 model year vehicles are unable to complete software updates through Software Over The...
- Creak Noise coming from the front of the vehicle while steering.
- No Start
- Customers will be reporting a squeaking noise inside the cabin.
- Surround camera, 360 Park aid features are not operating
- Mhev DC/DC
- Customer reports that low coolant lamp on, coolant leak.
- Mhev DC/DC
- Chassis Control Module (CHCM) Suspension Warning on Cluster
- Mhev DC DC converter squeaking noise from inside the cabin
- Pivi pro USB inoperative cross car line
- Near field sensing feature degradation
- No communication with impa via topix cloud
- Unable to complete pdi due to telematics incontrol activation failing
- USB stick not recognized when inserted into the Front Portable Media Interface Panel
- Pivi –
- Message center displays ‘Coolant Level Low’ warning message.
- Vehicle will have a lack of power, drivability issues, and possible check engine light on.
- Suspension Warning Displayed On Instrument Cluster
- Pivi loss of GPS location and clock time
- Non-start issue
- Unable to complete sota updates
- Mhev DC/DC converter noisy, low battery warning illuminated.
- Chassis control module (CHCM) suspension warning on cluster
- USB stick not recognized
- Customer reports coolant level low message on dash or a coolant leak.
- Sota campaign
- Coolant level low warning message
- Outer Tail Lamps Water Ingress/Cracking lenses/Noise When Driving
- Driveline Noise or Vibration
- A customer may report a graunch type noise from the front brakes when coming to a complete stop.
- USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
- Noise from front brakes with 18-inch diameter brake system
- Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions),...
- Accessory dashboard camera inoperative
- Unable to disengage AWD
- Loss of steering assist - closed
- Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not...
- Engine misfire or rough running
- Pivi pro USB inoperative
- HVAC systems taking longer than expected to warm the cabin in cold environments
- Charge warning light on, MIL light
- HVAC taking longer than expected to warm the cabin in cold environments.
- Service Action
- Unable To Disengage All Wheel Drive (AWD)
- AC does not operate as expected due to refrigerant leak.
- Vehicle Cabin is slow to warm up
- Seat Mounted Seat Switches Not Working
- SOS limited availability / SOS Not available
- Surround camera; 360 Park Aid features or any of the feature is not operating.
- Navigation voice guidance no longer operational after latest NGI update
- 1) Noise when braking from moderate speed (grinding)
- Vehicles may experience a loss of steering assistance, with a 'Steering Assistance Reduced' message, along...
- Voice guidance concerns when using Apple CarPlay.
- Ingenium I4 2.0L Petrol logging P0142-00 O2 Sensor Circuit Bank 1 Sensor 3
- Near Field Sensing feature degradation (Surround camera; 360 Park Aid)
- Seat mounted seat switches
- A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor...
- Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA...
- Improvements/Fixes – Improvement in system stability – Improvements in acoustic reliability / Audio loss –...
- Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- Customer symptom that refers to poor idle, rough running or MIL present.
- AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi...
- 21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation...
- IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to...
- Poor engine running or unstable idle
- Loss of steering assistance
- The wireless phone charger is not working with iPhone 12
- Transmission fluid leaks
- Timing chain replacement VVT Service Part Incorrectly Boxed
- Reduced or Lack of Steering Assistance on Start-up
- Air Conditioning System Inoperative (Electric A/C Compressors Only)
- Seat Recliner Motor Inoperative
- Seat Power Fore/Aft Motor Inoperative
- Seat Power Height Adjustment Motor Inoperative
- Xcl distortion or rattle noise present while using the audio system
- AC inoperative - electric AC PHEV only
- Loss or steering assistance
- Non-start
- Loss of steering assist
- Customer States engine runs rough with MIL illuminated.
- Groan, Graunch or Judder Type Noise From Front Brakes
- Creak noise from front of vehicle while steering.
- Customer states harsh shift, transmission warning lamp.
- – Customer states check engine light is illuminated.
- Groan, Graunch or Judder Type Noise From Front Brakes.
- Suspended -- engine no-start
- Key remote functions and/or passive entry stopped working.
- Connectivity functions are no longer working.
- Affected vehicles may experience a no-start due to a CANBUS communications concern between the Body...
- Request for software update shown on touchscreen
- Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
- Customer states downloaded software will not install
- BECM offline after programming.
- Non-start due to communication issue between IPC and BCM
- A knocking noise from the front suspension when driving over uneven road surfaces or speed bumps, at...
- Engine MIL and reduced engine performance.
- Infotainment Updates
- Navigation voice guidance is not working with Apple CarPlay
- The vehicle does not Eco Stop.
- Check Engine MIL is illuminated.
- There is an odor from the vehicle after driving for a long time.
- Missing activity keys
- Missing activity key
- Navigation displays current location as Berlin, Germany.
- Unable to log into InControl Account.
- The Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC) and reduced...
- MIL and reduced engine performance.
- A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle...
- A customer may report a steering fault message displays on the message center
- A customer may report that the exterior door handle does not fully retract in the flush position in...
- A customer may report a rattle noise coming from the front seat area.
- A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
- A customer may report the air conditioning system is not cooling properly.
- Missing Activity Key
- Smart key inoperative
- Navigation displays current location is berlin, germany
- IMC Update 21A will not install
- Customer is unable to log into InControl Account after account creation
- Customer received “unknown error” when trying to log into Pivi profile
- There was a flashing D when slowing to a stop.
- There is a noise from the vehicle while driving.
- Head Lamp Module DTCs
- A customer may report a creaking type noise coming from the roof glass area while driving at low speeds...
- Pivi IP27.2 (OS 2.0.6)
- Automatic High Beam Disabled
- Passive Entry not Operating as Expected
- Navigation Voice Control does not function
- Lost Communication With Battery Energy Control Module "A"
- Creak Noise From Glass Roof Panel
- Electronic park brake not available warning
- Noise From Front Halfshaft
- Check Engine MIL
- After a short sleep cycle the auto high beam menu is set to disabled and the auto high beam feature will...
- Passive Entry Not Operating as Expected
- Pivi Pro navigation map data fails to install from USB device to vehicle
- Wifi, Incontrol App, Telematics not found.
- Knocking noise from front suspension lower control arms
- Customers may experience Passive Entry / Locking does not work as expected
- Rear bodyside lamps are cracked/broken around the edge of the lens.
- Roof Opening Panel – Creaking
- Customer may report their headlamps are stained or appear scratched on the lower edge/ corner of the lens,...
- The fuel gauge drops too quickly after filling.
- During Pre-Delivery Inspection (PDI) a limited number of 21MY Range Rover Evoque and Discovery Sport...
- A customer may express a concern that there is a rattle type noise from the center console and or that the...
- Customer reports a rattle from center console and armrest sliding feature will not function.
- Customer may report a rattle noise from around the floor console, between the front seats.
- Automatic Electric Parking Brake Application Inoperative
- A customer may report the air conditioning system is not cooling intermittently.
- The engine is running rough
- No cabin heating while running in vehicle in EV mode.
- Air Conditioning operating Intermittently.
- Interactive Control Display Module (ICDM)
- There is an odor from the car that is sometimes perceived as a fuel smell.
- There is a noise from the rear of the vehicle while turning
- Fuel Gauge drops too quickly after refill
- The engine will shut off at low speed approaching a stop and restart immediately by using the engine start...
- The Check Engine Lamp is illuminated.
- A knocking noise from the front suspension when driving over uneven road surfaces orspeed bumps, at speeds...
- Customers complaint of unable to unlock when using the Smart keyfob, able to put ignition on using...
- There is a noise or judder when turning at low speeds from the Active Driveline.
- The engine fan will run sometimes after the engine is shut off.
- There is a squeak from the engine at startup or shut down.
- A customer may report that the rear tailgate tail lamp has moisture in it.
- Head up display goes off bus and stops working (fully inoperable).
- Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
- There is a noise when turning
- There is a noise from the front of the car.
- Suspended Campaign N451
- The Interactive Control Display Module (ICDM) may not be operating as expected
- The Interactive Control Display Module (ICDM) may not be operating as expected, and may be blank or...
- InControl Touch Pro features may not function as expected.
- Steering column multifunction switch.
- Technical Bulletin: Both Keys Locked In Vehicle
- The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents.
- This SSM applies to Instrument Pack lens in the above applicable model years vehicles.
- Technical Bulletin: Tail Lamp Condensation
- Software Update.
- Technical Bulletin: Squeaks & Rattles Kit Availability
- The customer reports a whine/ humming noise while driving
- Symptom general accessories
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